Top 10 Read Articles of Managing Information Technology - June 2021

TOP 10 READ ARTICLES OF
IJMIT JUNE 2021
INTERNATIONAL JOURNAL OF MANAGING INFORMATION
TECHNOLOGY (IJMIT)
http://airccse.org/journal/ijmit/ijmit.html
ISSN: 0975-5586 (ONLINE); 0975-5926 (PRINT)

THE ADOPTION AND CHALLENGES OF ELECTRONIC VOTING TECHNOLOGIES WITHIN
THE SOUTH AFRICAN CONTEXT
Mourine Achieng and Ephias Ruhode
Cape Peninsula University of Technology, Cape Town, South Africa
ABSTRACT
Literature has shown that countries such as Brazil and India have successfully implemented electronic
voting systems and other countries are at various piloting stages to address many challenges associated
with manual paper based system such ascosts of physical ballot paper and other overheads, electoral
delays, distribution of electoral materials, and general lack of confidence in the electoral process. It is in
this context that this study explores how South African can leverage the opportunities that e-voting
presents. Manual voting is often tedious, non-secure, and time-consuming, which leads us to think about
using electronic facilities to make the process more efficient. This study proposes that the adoption of
electronic voting technologies could perhaps mitigate some of these issues and challengesin the process
improving the electoral process. The study used an on-line questionnaire which was administered to a
broader group of voters and an in-depth semi-structured interview with the Independent Electoral
Commission officials. The analysis is based on thematic analysis and diffusion of innovations theory is
adopted as a theoretical lens of analysis. The findings reveal that relative advantage, compatibility and
complexity would determine the intentions of South African voters and the Electoral Management Bodies
(IEC) to adopt e-voting technologies. Moreover, the findings also reveal several other factorsthat could
influence the adoption process. The study is limited to only voters in Cape Town and these voters were
expected to have some access to the internet. The sample size limits the generalizability of the findings of
this study.
KEYWORDS
Electronic voting technology, Diffusion of Innovation (DoI), E-democracy, &E-governance
For More Details: http://airccse.org/journal/ijmit/papers/5413ijmit01.pdf
http://airccse.org/journal/ijmit/vol5.html

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Atlanta, Georgia.

DEFINING ICT IN A BOUNDARYLESS WORLD : THE DEVELOPMENT OF A WORKING
HIERARCHY
Colrain M. Zuppo
Marion Technical College (MTC)
ABSTRACT
Subsequent to rapid information and communication technology development, the scope of the definition
of Information and Communication Technologies (ICT or ICTs) has been utilized within diverse contexts
including economic development, education, IT, business and personal usage. A review of academic
literature, trade publications and general information was undertaken to establish a hierarchy of
applications for the term ICT or ICTs..
KEYWORDS
ICT, ICTs, education, economics, digital communication, hierarchy.

REFERENCES
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AUTHOR
Colrain M. Zuppo earned a PhD in Technology Management from Indiana
State University with a specialization in Human Resource Development and
Industrial Training. Cori’s dissertation research was entitled “Organizations
as consumers of human capital via technology: A policy study of information
and communication technologies”. Cori also holds an M.A.Ed. from The
George Washington University and a B.S. in Conflict Resolution from Ohio
University. Cori is a Professor in the Department of Business and Information
Technology at Marion Technical College (MTC) and served as part time
faculty and doctoral fellow at Bowling Green State University, conducting
research and teaching in the areas of technology management, academic
research and instructional design & delivery.

CHALLENGES OF E-LEARING IN NIGERIAN UNIVERSITY EDUCATION BASED ON THE
EXPERIENCE OF DEVELOPED COUNTRIES
N.D. Oye1
, Mazleena Salleh2
, N. A. Iahad3
1,2,3
Faculty of Computer Science and Information systems
Universiti Teknologi Malaysia
ABSTRACT
This paper present a review of the challenges of e-learning in Nigerian University education based on the
experience of four developed countries, UK, Australia, Korea and France. The survey shows that these
countries have: (i) vision and action plans for e-learning, (ii) they have good government policies and
financial support, (iii) they earmark action programs and set committees with sufficient funds to pursue it
goals, (iv) they believe in research as a fundamental part of e-learning strategy, and lastly (v) they embark
on awareness, training and motivational programs. The paper pointed out that, for the challenges of
Nigerian university education to be reduced to minimum, the Federal Government should improve on
educational funding as UNESCO recommended 26% of the annual budget. In addition the government
should fulfill her promise on the issue of improving Electricity supply in the country. Furthermore, the
university administrators should embark on awareness and training of staff on the use of ICTs, with
motivations attached. The Internet is a major driver of ICT in education and bandwidth is a major issue in
the deployment of e-learning. Therefore government should make Internet connectivity a priority for
higher education to be able to leverage on the promises and opportunities ICTs present..
KEYWORDS
E-learning; ICT; Developed Countries,;Nigerian University; Challenges; Education; Internet..

REFERENCES
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Learning in Nigerian Universities. Asian Journal of Information Technology, 7(7), 290-295.
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Science and Technology.
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Supporting Teamwork in Formal and Informal Settings. Mobile Learning 2006, 14-16 July, Dublin.
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workshop for lecturers of Universities in Nigeria at the University of Uyo.
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affecting the acceptability of e-learning in Nigerian universities. Information Management and Computer
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[15] Sharma R, Ekundayo M S and Ng E (2009). Beyond the digital divide: policy analysis for knowledge
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SOCIAL BUSINESS TRANSFORMATION THROUGH GAMIFICATION
Jitendra Maan
Tata Consultancy Services Ltd.,
ABSTRACT
Being an emerging business practice, gamification is going to the mainstream to enable and transform
social business initiatives across enterprises. With the consistent focus on customer behavior and
experience, there is a paradigm shift in thinking about how Gamification and Social initiatives together
help to increase the engagement level of knowledge worker, yielding better business results. Business
scenarios for gamification are wide spread ranging from customer service and support to communities and
collaboration.
The Paper discusses the characteristics & mechanism to learn from games that are important for
businesses to understand and apply. It also gives insights on gamification trends, real-world business
challenges and also describes on how game thinking can revolutionize the business and create an
engaging experience.
KEYWORDS
Gaming Techniques, Gamification, Game elements, Game Dynamics, Game mechanics, Enterprise
Gamification, Gamification Platforms, Social gaming elements, Social Collaboration, Social technologies

REFERENCES
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sharing at a multinational business solutions corporation, South African Journal of Information
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THE ROLE OF TECHNOLOGY ACCEPTANCE MODEL IN EXPLAINING
EFFECT ON E-COMMERCE APPLICATION SYSTEM
Md Gapar Md Johar1
and Janatul Akmar Ahmad Awalluddin2
1
Information Technology and Innovation Center, Management and Science University,
Selangor, Malaysia
2
Graduate School of Management, Management and Science University, Kuala Lumpur,
Malaysia
ABSTRACT
Today e-commerce has become crucial element to transform some of the world countries into an
information society. Business to consumer (B2C) in the developing countries is not yet a normalcy as
compared to the developed countries. Consumer behaviour research has shown disappointing results
regarding the overall use of the Web for online shopping, despite its considerable promise as a channel for
commerce. As the use of the Internet continues to grow in all aspects of daily life, there is an increasing
need to better understand what trends of internet usage and to study the barriers and problem of
ecommerce adoption. Hence, the purpose of this research is to define how far Technology Acceptance
Model (TAM) contributed in e-commerce adoption. Data for this study was collected by the means of a
survey conducted in Malaysia in 2010. A total of 611 questionnaire forms were delivered to respondents.
The location of respondents was within Penang state. By studying this sample, conclusions would be
drawn to generalize the interests of the population.
KEYWORDS
E-commerce, Technology Acceptances Model (TAM), e-commerce application, online shopping, online
Banking, online payment & buying online.

REFERENCES
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explaining effects of image interactivity technology on consumer responses” International Journal of
Retail & Distribution Management, Vol. 34, No. 8, pp 621-644.
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2010

KNOWLEDGE SHARING IN WORKPLACE: MOTIVATORS AND DEMOTIVATORS
1
Oye, N.D. 2
Mazleena Salleh 3
Noorminshah, A.
Faculty of Computer Science and Information System
Universiti Technologi Malaysia
81310 Skudai, Johor
ABSTRACT
This paper gives an overview of knowledge sharing in workplace. Based on the review of critical
literatures by the authors, they infer that knowledge sharing in workplace can be influenced by motivators
and demotivators. Activities of knowledge sharing in organizations may be on organization level or
individual level. Knowledge sharing of both levels is critical to the success or failure of knowledge
management inside and outside of organizations. Age, culture, and industry were all found to affect
knowledge sharing among workers. A common stereotype is that older workers hoard knowledge because
they are more insecure and feel threatened by younger workers. Since older workers have more valuable
knowledge, younger workers needed to entice their older colleagues to share their valuable knowledge
with them. The paper focus on motivators and demotivators to sharing Knowledge in workplace. Theories
and research pertaining to why workers share knowledge are reviewed. While all industry need
knowledge and innovation, it is also true that the pace of change and the need to innovate differs from
industry to industry. Technology was acknowledged to have a high important role in increasing
productivity of knowledge sharing. It plays a critical role in creating, storing and distributing explicit
knowledge in an accessible and expeditious manner.
KEYWORDS
Knowledge, Sharing knowledge, Intrinsic and Extrinsic Motivators and Demotivators

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A SURVEY ON: CONTENT BASED IMAGE RETRIEVAL SYSTEMS USING CLUSTERING
TECHNIQUES FOR LARGE DATA SETS
Mrs Monika Jain1 , Dr. S.K.Singh
ABSTRACT
Content-based image retrieval (CBIR) is a new but widely adopted method for finding images from vast
and unannotated image databases. As the network and development of multimedia technologies are
becoming more popular, users are not satisfied with the traditional information retrieval techniques. So
nowadays the content based image retrieval (CBIR) are becoming a source of exact and fast retrieval. In
recent years, a variety of techniques have been developed to improve the performance of CBIR. Data
clustering is an unsupervised method for extraction hidden pattern from huge data sets. With large data
sets, there is possibility of high dimensionality. Having both accuracy and efficiency for high dimensional
data sets with enormous number of samples is a challenging arena. In this paper the clustering techniques
are discussed and analysed. Also, we propose a method HDK that uses more than one clustering
technique to improve the performance of CBIR.This method makes use of hierachical and divide and
conquer KMeans clustering technique with equivalency and compatible relation concepts to improve the
performance of the K-Means for using in high dimensional datasets. It also introduced the feature like
color, texture and shape for accurate and effective retrieval system.
KEYWORDS
Content Based Image Retrieval , divide and conquer k-means, hierarchical

REFERENCES
[1] Rui Xu, Donald Wunsch II, “Survey of Clustering Algorithms”, IEEE Transactions On Neural
Networks, Vol. 16, No. 3, May 2005.
[2] Ritendra Datta, Dhiraj Joshi, Jia Li, And James Z. Wang, “Image Retrieval: Ideas, Influences, and
Trends of the New Age”, ACM Computing Surveys, Vol. 40, No. 2, Article 5, Publication date: April
2008.
[3] Tamura et al. “Texture Feautres Corresponding to Visual Perception”- IEEE Trans on system, Man
and cyber 8-460-472-1978.
[4] Sanjoy Kumar Saha et al. “CBIR Using Perception Based Texture And Colour measures ”CSE
Department; CST Department Jadavpur Univ., India; B.E. College, Unit ISI, Kolkata, India - -2003.
[5] Canny, J., “A computational approach to edge detection”, IEEE Trans on Pattern Analysis and
Machine Intelligence, 8:679-698, 1986.
[6] S.Nandagopalan, Dr. B.S. Adiga, and N. Deepak “A Universal Model for Content-Based Image
Retrieval” World Academy of Science, Engineering and Technology 46 2008.
[7] Mohammed Eisa and Ibrahim Elhenawy and A. E. Elalfi and Hans Burkhardt, “Image Retrieval based
on Invariant Features and Histogram Refinement”, ICGST International Journal on Graphics, Vision and
Image Processing, March 2006, pp. 7-11.
[8] V. Castelli and L. D. Bergman (Eds.), “Image Databases: Search and Retrieval of digital Imagery”,
Wiley: New York, 2002.
[9 ] B. Everitt, S. Landau, and M. Leese, “Cluster Analysis”, London:Arnold, 2001.
[10] A. Jain and R. Dubes, “Algorithms for Clustering Data”, Englewood Cliffs, NJ: Prentice-Hall, 1988.
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Wiley, 1998.
[13] I. J. Cox, M. L. Miller, T. P. Minka, T. V. Papathomas and P.Yianilos, “The Bayesian Image
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pp. 644- 655, 1998.
[15] S. Thilagamani and N. Shanthi , “A Survey on Image Segmentation Through Clustering”,
International Journal of Research and Reviews in Information Sciences , Vol. 1, No. 1, March 2011 .

IMPACT OF THE EVOLUTION OF SMART PHONES IN EDUCATION TECHNOLOGY AND
ITS APPLICATION IN TECHNICAL AND PROFESSIONAL STUDIES: INDIAN PERSPECTIVE
Manoj Kumar
Assistant Professor, Department of Computer Science,
Maharaja Surajmal Institute, Janakpuri, New Delhi, India
ABSTRACT
The greatness of any nation depends largely on the system of education that is used to nurture its talent
from within. With the digital era taking the spotlight, and the world rapidly reforming into a global
village, it is now quintessential that a spirit of healthy competitiveness be inculcated in the budding minds
of this country. While trying to remodel and upgrade the education system, a key issue is that of quality of
education processes in the country. Needs and expectations of the society are changing very fast and the
quality of higher education requires to be sustained at the desired level. The use of internet for educational
purposes has increased many folds among Indian youths. Online video lectures and e-books are the
emerging trends among learners. The birth of high speed internet access and its availability on recently
evolved smart phones has opened several new avenues for learning. The growing popularity of these
smart phones among the youth can potentially revolutionize the way we learn. The introduction of 3G
technology is already being pinned as the next big thing in the mobile internet revolution. This paper
discusses the use of Smart Phones in Education Technology and its application in Technical &
Professional studies in India. We intend to put forward some challenges and advices.
KEYWORDS
Indian education system, high speed internet on smart phone, video lectures, e-books.

REFERENCES
[1] Mahbubur R Syed, Hakikur Rahman, Mohammad S Alam “Technologies and Issues in Distance
Education- Bangladesh Perspective” IEEE 2004, pp 72-76
[2] Chitra G Desai, Sahebrao N.Shinde “Web Based Education in India: A Changing Scenario” IEEE
2009 pp 262-265
[3] Kenneth Hoganson “Distance Learning and Converging Mobile Devices” IEEE 2009, pp 1114-1119
[4] Minghong Chen, Gang Li, Zhenhua Feng “Web Based Education Technology and Application In
Rural Basic Education” IEEE 2009, pp 281-284
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TION=201.html
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CUSTOMERS PERCEPTION OF M-BANKING ADOPTION IN KINGDOM OF BAHRAIN : AN
EMPIRICAL ASSESSMENT OF AN EXTENDED TAM MODEL
Ali AlSoufi1 and Hayat Ali2
1Department of Information Systems, University of Bahrain, Bahrain
2 Department of Information Systems, University of Bahrain, Bahrain
ABSTRACT
Mobile applications have been rapidly changing the way business organizations deliver their services to
their customers and how customers can interact with their service providers in order to satisfy their needs.
The use of mobile applications increases rapidly, and has been used in many segments including banking
segment. This research aims at extending the Technology Adoption Model (TAM) to incorporate the role
of factors in influencing customer’s perception towards M-banking adoption. Furthermore, the extended
TAM model was evaluated empirically to measure its impact on M-banking adoption in of Bahrain. The
model was evaluated using a sample survey of 372 customers. The results reveal that the intention to
adopt mobile banking is mainly affected by specific factors which are: Perceived Usefulness and Ease of
Use. On the other hand, some factors such as perceived cost and perceived risk did not show any affect on
the users' intention to use mobile banking. The result of this research is beneficial for banking service
managers to consider the factors that can enforce the Mobile Banking services adoption and increase the
take-up of their mobile services..
KEYWORDS
Mobile banking, online banking, Customer perception, Extended TAM

REFERENCES
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Process Management Journal, Vol. 13, No. 6, 2007, pp. 788-797.
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[3] S.Y. Chian " Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the
UTAUT Model", Journal of Electronic Commerce Research, Vol. 13, No. 2, 2012, pp. 104-121.
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[5] E. Scornavacca, and H. Hoehle, “ Mobile banking in Germany: A strategic perspective,” International
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EXTENDING UTAUT TO EXPLAIN SOCIAL MEDIA ADOPTION BY MICROBUSINESSES
Debashish Mandal and Robert J McQueen
Department of Management Systems, University of Waikato, New Zealand.,
ABSTRACT
This paper extends the use of the Unified Theory of Acceptance and Use of Technology (UTAUT) to
explain social media adoption by microbusinesses. A canonical action research method is used to study
social media adoption in microbusiness, and a post positivist approach is used to report the results based
on a predetermined premise. It is found that the major constructs of performance and effort expectancy
played an insignificant role, and social influence and facilitating conditions did not influence the
behavioral and adoption intentions of social media by microbusiness owners. Owner characteristics and
codification effort dominated the use behavior. The goal of microbusiness owners in gaining additional
customers leads to behavioral modification resulting in replacing of behavioral intention with goals as a
superior method of predicting adoption behavior within the context of microbusinesses..
KEYWORDS
UTAUT, social media, action research, microbusiness

REFERENCES
[1] I. Lee, “Overview of Emerging Web 2.0-Based Business Models and Web 2.0 Applications in
Businesses,” International Journal of E-Business Research, vol. 7, no. 4, pp. 1–16, Jan. 2011.
[2] W. G. Mangold and D. J. Faulds, “Social media: The new hybrid element of the promotion mix,”
Business Horizons, vol. 52, no. 4, pp. 357–365, Jul. 2009.
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gratifications theory perspective,” Journal of Marketing Management, vol. 27, no. 13–14, pp. 1479–
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pp. 261–271, May 2012.
[5] B. D. Weinberg and E. Pehlivan, “Social spending: Managing the social media mix,” Business
Horizons, vol. 54, no. 3, pp. 275–282, May 2011.
[6] Y. K. Dwivedi, N. Mustafee, L. D. Carter, and M. D. Williams, “A Bibliometric Comparision of the
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183, 2010.
[7] V. Venkatesh, M. G. Morris, G. B. Davis, and F. D. Davis, “User acceptance of information
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Top 10 Read Articles of Managing Information Technology - June 2021