3. Module Aims
• Knowledge of traditional and contemporary approaches to PM.
• Knowledge of the major/applied tools and techniques for managing
project phases and processes.
• Critically analyse project situations and the pluralistic nature of
projects and project management.
• Understand and analyse the project’s context, potential dynamics and
challenges.
4.
5. Appreciating Project Management
What projects have you seen (either worked on or observed)?
What challenges do project managers have to overcome?
6. Project Management is …
http://www.projectmanagement.tas.gov.au/o_pubs/cartoon/cartoon_menu.htm
Draw a cartoon of the perfect project manager
– show the skills as well as personality
characteristics they must deploy
7. Characteristics of a Project
• Execute a task
• Lead to a defined outcome / deliverable
• Temporary / limited duration
• Different people / skills using resources
8. What is a project?
“An endeavour in which human, material and financial
resources are organised in a novel way, to undertake a
unique scope of work, of given specification, within
constraints of cost and time, so as to achieve beneficial
change defined by qualitative and quantitative
objectives.”
J Rodney Turner
9. Objectives of a Project
Dimension
Efficiency Completed on time to budget.
Impact on customer Meets functional specifications. Customer satisfaction.
Business success Providing the sales, income, profits expected? Impact of
new processes on the organisation.
Preparing for
future
Helped prepare the organisation for the future
Based on Shenhar et al (1997) in Boddy (2002) p. 15
10. Seven Domains of Project Management
Sponsorship
Benefit
Schedule
Urgency
Context
Political
Socio-Economic
Environment
People
Leadership
Management
Influence
PROJECT DRIVERS
Organisation
Strategy
Roles
Resources
Systems
Planning
Control
Quality
Definition
Objectives
Scope
Attitudes
Vision
Commitment
Support
Pressures Resistance
Internal to Organisation
External to Organisation
Turner 1999 p.70
12. Threats Opportunities
Core Senior management pressure
Penalty of failure severe
Heavy responsibility
Career visibility
Rewards of success
Resources allocated
Novel Failure to find solution
Cost & time over-run
Someone gets there first
Resources underestimated
Boost to career
Track record
Loose budget
Result hard to compare
Rapid Pressure for quick results
Corner cutting
Indirect aspects ill
considered
Loose budget
New job soon
Controversial Differences hard to manage
Information distorted
Significant resistance
More credit for success
Backing from winning side
Boddy (2002) p. 21
14. Dimension
Efficiency Completed on time to budget.
Impact on customer Meets functional specifications. Customer satisfaction.
Business success Providing the sales, income, profits expected? Impact of
new processes on the organisation.
Preparing for
future
Helped prepare the organisation for the future
Based on Shenhar et al (1997) in Boddy (2002) p. 15
16. Managing a Stable
System
Managing a
Project
Task Familiar Unfamiliar
Staff Full-time, permanent Part-time, temporary
Roles & duties Established patterns Uncertain, variable
Culture Role or power Task
Working relationships Established cooperation Negotiable
Authority Clear, reflects position Ambiguous, little direct
Coordination Hierarchical Networking, matrix
Information sources Established, routine New, uncertain
Momentum Maintained by system Threatened by system
Boddy (2002) p. 7
19. Project as a Conversion Process
Project
Output:
Satisfied need
Input:
Want / need
Constraints
Financial, legal,
ethical, environmental,
Logic, activation, time,
quality, indirect effects
Mechanisms:
People,
Knowledge & expertise
Capital, tools & techniques
technology
Maylor 2003 p.26
20. Project as a Conversion Process
Project
Output:
How will you know
you have done a
good job?
Input:
Personal
motivation(s)
for the course
Constraints
What else must you do?
What else do you want to do?
What rules & regulations must you follow?
Mechanisms:
What must you do to deliver the output?
How do you learn?
What resources (inc. people) can you call upon?
21. The Definition of a “Project”
– Programme - an exceptionally large, long-range objective that
is broken down into a set of projects
– Project
– Product / Deliverable – corner stone to understanding what
we have to deliver
– Work Packages - division of product focused on one element
of the product
– Task - division of work packages focused on specific activity
22. The Project Life Cycle
• Stages of a Conventional Project:
– Slow beginning
– Buildup of size
– Peak
– Begin a decline
– Termination
25. Four phases of project management
Phase Key issues Fundamental questions
Definition Project & organisational
strategy, goal definition
What is to be done?
Why is it to be done?
Planning Modelling and planning,
estimating, resource
analysis, conflict
resolution & justification
How will it be done?
Who will be involved in
each part?
When can it start and
finish?
Implement the
project (do it!)
Organisation, control,
leadership, decision
making and problem
solving
How should the project
be managed on a day-to-
day basis?
Delivery / Closure Assessment of process
and outcomes of the
project, evaluation,
changes for the future
How can the process be
continually improved?
Adapted from Maylor 2003 p.28
26. Different Perspectives
Task perspective Organising perspective
http://www.brandingmagazine.com/2013/12/19/jeep-see-whatever-want-see/
Accessed 30th June 2014
27. Task Perspective
Outside Protected area
Protected area
Start End
Plan Deliverable
Execution
Risks Stakeholders
Source: Andersen (2008) p. 5
28. Task Perspective
Focus
• Clear goals defined
• Detailed plan of the work to be
done
• Iron triangle
Logic
• Economic man
– self interest,
– rational &
– informed
29. Organisational Perspective
Start End
Mission, goals Deliverables
Project
Threats /
Opportunities
Stakeholders
Base organisation (seeking value creation)
Time
Time
Source: Andersen (2008) p. 11
32. Essential Reading
• PMI (2000) A Guide to the Project Management Institute Body of Knowledge Chapter 3
• Randolph W.A. & Posner B.Z. (1988) ‘What Every Manager Needs to Know About Project
Management’ Sloan Management Review Summer 1988