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A Unique SaaS based Customer Loyalty Platform for Insurers
+ + InsureTech
Insurance Wallet
On an avg 30% loss of topline because of poor
persistency, non renewal, policy switch
EXISTING SCENARIO/ PROBLEM
Lower chances of
adoption by users
Less than 5% of customers use enterprise apps, the
primary Customer Engagement/retention tool
www.ubiqc.com
Multiple Insurance
Policies
Multiple
apps
Bajaj Allianz Gen Insurance : 80 mil policy holders
Bajaj Allianz App : 1 mil users
Digit Insurance : 20 mil policy holders
Digit Insurance App : 0.1 mil users
ICICI Lombard : 40 mil consumers,
ICICI Lombard App : 1 mil users
SOLUTION
www.ubiqc.com
cc
A shared app for multiple Insurers to
map and offer engagements to
customers, holding multiple policies
App will facilitate mapping of
exciting customer journey on behalf
of enterprises/Insurers
Ecosystem of multiple end-to-end
customer experience under one roof
VISION &VALUE PROPOSITION
www.ubiqc.com
Insurance Wallet
An Insurer-Policy Holder Platform, which maps
end-to-end customer journey for policy holders
and works as a Loyalty Management Platform for
Insurers.
Custom
Enterprise
Applet
Custom
Enterprise
Applet
Custom
Enterprise
Applet
Custom
Enterprise
Applet
Custom
Enterprise
Applet
Custom
Enterprise
Applet
ARCHITECTURE
www.ubiqc.com
APIs
From various Insurance
Ubiqc Platform Policy Holders/Users
CUSTOMER JOURNEY
APIs from
Insurance Co
Pre sales
Engagement/New
Customer acquisition
Post sales
engagement
Policy Renewal/premium
payment
receipt/reminder/certificate
etc
Claims request/3rd Party
services
AI enabled Custom CX
services/tools
Loyalty/retention/cus
tom engagement
New product
launch/upsell/repeat
sale
Enterprise Admin
panel/integration with CRM
Distress/Nominee
Engagement
FEATURES FOR INSURANCE Co Advantages
Persistency/Renewal
Management
Cross-selling, up-selling
possibilities
BI and analytics for custom
business goals
www.ubiqc.com
Enhanced
customer
delight
Assured traffic
for customer
retention
Business
augmentation
and promotion
possibilities
Mapping
customers’
journey/engage
ment
Loyalty Bonus,
offers &
discounts
Indirect
customer
acquisition
Loyalty
Reward
Mechanism
Exciting
Redemption
Options
UBIQC AS A LOYALTY
MANAGEMENT PLATFORM
www.ubiqc.com
Custom AI & Big Data tools
enable Insurers with
customer retention,
persistency, brand loyalty
reward mechanism
Potential Big Data power house
with multiple Insurer-Policy
Holder ecosystem, enables
effective customer
engagement
Can drive goal specific
enterprise campaigns around
customer personalization
LOYALTY REDEMPTION JOURNEY
www.ubiqc.com
Potential Big Data power house
with multiple Insurer-Policy
Holder ecosystem, enables
effective customer
engagement
Can drive goal specific
enterprise campaigns around
customer personalization
This is just an indicative list of brands …………………………
TRACTION
www.ubiqc.com
3 years ( including lockdown years  )
60000+ users
Rs 500000+ monthly transactions
More than 200 redemption partners
onboard
Numbers Speak
 Part of winter Cohort’19, India Accelerator
 Winner of Silver Medal Super Start-up Asia, 2018
 Tech partner of NPCI for developing
their new Platform ‘Bharat-One’
Recognitions
TEAM
www.ubiqc.com
Vinay Prakash
Co-founder/CEO
 Graduate IIT, BHU
 Ex Civil Servant
 15+ years of diverse
entrepreneurial experience in
Energy, Infra, IT/ITES
Rohit Kumar
Co-founder/CTO
 Graduate IIT, BHU
 20+ years of product architecture
 Experience with Cadence,
Microsoft, JDA
Chintan P Mehta
Advisor/Growth Expert
 CEO & Principal Officer Gold Leaf
Insurance Brokers
 India Ambassador The Digital
Insurer
 InsureTech Evangelist/Expert
www.ubiqc.com
Ubiqc
Insurance Wallet
C-23, F01, Sec 63, Noida 201301
vinay@ubiqc.com
+91-9810501690
Thank You !

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Ubiqc - InsurTech Innovation Award 2023

  • 1. A Unique SaaS based Customer Loyalty Platform for Insurers + + InsureTech Insurance Wallet
  • 2. On an avg 30% loss of topline because of poor persistency, non renewal, policy switch EXISTING SCENARIO/ PROBLEM Lower chances of adoption by users Less than 5% of customers use enterprise apps, the primary Customer Engagement/retention tool www.ubiqc.com Multiple Insurance Policies Multiple apps Bajaj Allianz Gen Insurance : 80 mil policy holders Bajaj Allianz App : 1 mil users Digit Insurance : 20 mil policy holders Digit Insurance App : 0.1 mil users ICICI Lombard : 40 mil consumers, ICICI Lombard App : 1 mil users
  • 3. SOLUTION www.ubiqc.com cc A shared app for multiple Insurers to map and offer engagements to customers, holding multiple policies App will facilitate mapping of exciting customer journey on behalf of enterprises/Insurers Ecosystem of multiple end-to-end customer experience under one roof
  • 4. VISION &VALUE PROPOSITION www.ubiqc.com Insurance Wallet An Insurer-Policy Holder Platform, which maps end-to-end customer journey for policy holders and works as a Loyalty Management Platform for Insurers.
  • 6. CUSTOMER JOURNEY APIs from Insurance Co Pre sales Engagement/New Customer acquisition Post sales engagement Policy Renewal/premium payment receipt/reminder/certificate etc Claims request/3rd Party services AI enabled Custom CX services/tools Loyalty/retention/cus tom engagement New product launch/upsell/repeat sale Enterprise Admin panel/integration with CRM Distress/Nominee Engagement
  • 7. FEATURES FOR INSURANCE Co Advantages Persistency/Renewal Management Cross-selling, up-selling possibilities BI and analytics for custom business goals www.ubiqc.com Enhanced customer delight Assured traffic for customer retention Business augmentation and promotion possibilities Mapping customers’ journey/engage ment Loyalty Bonus, offers & discounts Indirect customer acquisition Loyalty Reward Mechanism Exciting Redemption Options
  • 8. UBIQC AS A LOYALTY MANAGEMENT PLATFORM www.ubiqc.com Custom AI & Big Data tools enable Insurers with customer retention, persistency, brand loyalty reward mechanism Potential Big Data power house with multiple Insurer-Policy Holder ecosystem, enables effective customer engagement Can drive goal specific enterprise campaigns around customer personalization
  • 9. LOYALTY REDEMPTION JOURNEY www.ubiqc.com Potential Big Data power house with multiple Insurer-Policy Holder ecosystem, enables effective customer engagement Can drive goal specific enterprise campaigns around customer personalization This is just an indicative list of brands …………………………
  • 10. TRACTION www.ubiqc.com 3 years ( including lockdown years  ) 60000+ users Rs 500000+ monthly transactions More than 200 redemption partners onboard Numbers Speak  Part of winter Cohort’19, India Accelerator  Winner of Silver Medal Super Start-up Asia, 2018  Tech partner of NPCI for developing their new Platform ‘Bharat-One’ Recognitions
  • 11. TEAM www.ubiqc.com Vinay Prakash Co-founder/CEO  Graduate IIT, BHU  Ex Civil Servant  15+ years of diverse entrepreneurial experience in Energy, Infra, IT/ITES Rohit Kumar Co-founder/CTO  Graduate IIT, BHU  20+ years of product architecture  Experience with Cadence, Microsoft, JDA Chintan P Mehta Advisor/Growth Expert  CEO & Principal Officer Gold Leaf Insurance Brokers  India Ambassador The Digital Insurer  InsureTech Evangelist/Expert
  • 12. www.ubiqc.com Ubiqc Insurance Wallet C-23, F01, Sec 63, Noida 201301 vinay@ubiqc.com +91-9810501690 Thank You !