The document summarizes the goals and activities of the Duke Libraries User Studies Initiative. The initiative aims to build skills in user studies among library staff and encourage collaboration through workshops and training events. As part of the initiative, two user studies were launched: a cultural anthropology study to better understand challenges and improve services, and an honors researchers study to understand student research processes and publicize existing services. The benefits of conducting user studies include improved understanding of user needs and publicity of library services. Success will be achieved by developing a cohort of library staff confident in conducting their own user studies.

1. YVONNE BELANGER EMILY DALY LINDA DANIEL DIANE HARVEY SHAWN MILLER LAUNC-CH CONFERENCE MARCH 8, 2010 Know Thy User: Duke Libraries User Studies Initiative

2. How can we know our users?

5. USER STUDY Cultural Anthropology

10. USER STUDY Honors Researchers