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PowerPoint Presentation 
STEPS IN 
CONTROLLING 
Prepared by: SHAIJU V
2 
CONTROLLING 
“ CONTROLLING IS DETERMINING 
WHAT IS BEING ACCOMPLISHED, THAT IS 
EVALUATING THE PERFORMANCE AND,IF 
NECESSARY APPLYING CORRECTIVE 
MEASURES SO THAT PERFORMANCE TAKES 
PLACE ACCORDING TO PLAN”
3 
STEPS IN CONTROL PROCESS 
1. ESTALISHMENT OF STANDARDS 
2. MEASUREMENT OF PERFORMANCE 
3. COMPARING ACTUAL PERFORMANCE WITH 
THE STANDARDS 
4. IDENTIFYING THE CAUSES OF DEVIATIONS 
5. TAKING CORRECTIVE ACTION
4 
ESTABLISHMENT OF STANDARDS 
A STANDARD ACT AS A 
REFERENCE LINE OR A BASIS 
OF EVALUATION OF ACTUAL 
PERFORMANCE. IT SERVE AS 
A TEST OF PERFORMANCE
5 
MEASUREMENT OF 
PERFORMANCE 
MEASUREMENT OF PERFORMANCE 
OF VARIOUS INDIVIDUALS, GROUPS, 
DEPARTMENTS OR THE WHOLE 
ENTERPRISE. 
IT MEANS THE EVALUATION OF 
WORK DONE AND RESULT 
ACHIEVED
6 
COMPARING ACTUAL PERFORMANCE 
WITH THE STANDARDS 
IT INVOLVE TWO STEPS 
1. FINDING THE EXTENT OF 
DEVIATIONS 
2. IDENTIFYING THE CAUSES OF 
DEVIATIONS
7 
IDENTIFYING THE CAUSES OF 
DEVIATION 
 A DETAILED ANALYSIS IS MADE OF THE 
CAUSES RESPONSIBLE FOR SUCH 
DEVIATION. 
 THE DEVIATION MAY BE DUE TO ERRORS 
IN PLANNING, DEFECTIVE 
IMPLEMENTATION, CARELESS 
OPERATIVE PERFORMANCE ETC……….
8 
TAKING CORRECTIVE ACTION 
 CORRECTIVE ACTIONS ARE INITIATED ON 
THE BASIS OF FACTORS CAUSING 
DEVIATIONS FROM STANDARDS
9 
THANK YOU
9 
THANK YOU

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PPT STEPS IN CONTROLLING

  • 1. PowerPoint Presentation STEPS IN CONTROLLING Prepared by: SHAIJU V
  • 2. 2 CONTROLLING “ CONTROLLING IS DETERMINING WHAT IS BEING ACCOMPLISHED, THAT IS EVALUATING THE PERFORMANCE AND,IF NECESSARY APPLYING CORRECTIVE MEASURES SO THAT PERFORMANCE TAKES PLACE ACCORDING TO PLAN”
  • 3. 3 STEPS IN CONTROL PROCESS 1. ESTALISHMENT OF STANDARDS 2. MEASUREMENT OF PERFORMANCE 3. COMPARING ACTUAL PERFORMANCE WITH THE STANDARDS 4. IDENTIFYING THE CAUSES OF DEVIATIONS 5. TAKING CORRECTIVE ACTION
  • 4. 4 ESTABLISHMENT OF STANDARDS A STANDARD ACT AS A REFERENCE LINE OR A BASIS OF EVALUATION OF ACTUAL PERFORMANCE. IT SERVE AS A TEST OF PERFORMANCE
  • 5. 5 MEASUREMENT OF PERFORMANCE MEASUREMENT OF PERFORMANCE OF VARIOUS INDIVIDUALS, GROUPS, DEPARTMENTS OR THE WHOLE ENTERPRISE. IT MEANS THE EVALUATION OF WORK DONE AND RESULT ACHIEVED
  • 6. 6 COMPARING ACTUAL PERFORMANCE WITH THE STANDARDS IT INVOLVE TWO STEPS 1. FINDING THE EXTENT OF DEVIATIONS 2. IDENTIFYING THE CAUSES OF DEVIATIONS
  • 7. 7 IDENTIFYING THE CAUSES OF DEVIATION A DETAILED ANALYSIS IS MADE OF THE CAUSES RESPONSIBLE FOR SUCH DEVIATION. THE DEVIATION MAY BE DUE TO ERRORS IN PLANNING, DEFECTIVE IMPLEMENTATION, CARELESS OPERATIVE PERFORMANCE ETC……….
  • 8. 8 TAKING CORRECTIVE ACTION  CORRECTIVE ACTIONS ARE INITIATED ON THE BASIS OF FACTORS CAUSING DEVIATIONS FROM STANDARDS