1. Video Based Driver Risk Management
Reducing collisions and risky driving at
Reynolds Catering Supplies Ltd
Aidan Rowsome – December 2016
VP EMEA, SmartDrive Systems
2. SmartDrive Systems
Founded 2004 | Employees 450+
140,000,000+
COMMERCIAL DRIVING EVENTS RECORDED
World’s largest and fastest-growing database of risky driving events.
United
States
Canada
United
Kingdom
India
China
South
Africa
HEADQUARTERS
San Diego
Top 25 venture-
backed companies
to watch
Top 100 Companies in
North America
Food Logistics Top 100 Software
and Technology Providers
Ranked Number on Deloitte's
2016 Technology Fast 500™
130% growth YoY
Global innovation leader in video based driver safety performance programmes
In the last 15 years, video, data &
mobility have fundamentally
changed the way we communicate,
interact and do business.
3. SmartDrive – continuous driver improvement
Critical email alerts
Performance
reports:
Drivers, sites,
coaching
SmartDrive works
through a four-
stage continuous
improvement
process.
This unique
approach uses
sophisticated
analytics to show
fleet managers the
best opportunity to
coach & reward
drivers.
Driver risk management
4. Leading UK distributor of fresh produce to the
foodservice industry
3,000+ orders a day managed
Bespoke distribution solutions for some of the
biggest names in foodservice, such as:
• Itsu, Pizza Express & Bills
250+ vehicles: 7.5 - 44 tonnes
340+ drivers
8 strategically located depots / HQ Waltham Cross
Committed to compliance & road safety, while also
demonstrating innovation in their field of expertise
Reynolds Catering Supplies
6. 2009 – SmartDrive introduced
Response to rising collision costs
Forward facing & interior cameras installed across the fleet
Videos used to proactively coach drivers, in a consistent,
programmatic way
Early adopters…
“It was a matter of changing the driver culture. Showing our drivers the impact of unsafe
actions was the first step in helping them change their mind sets.
When our drivers realised the video-based event capture & coaching programme was really for
their safety & that the video from the SmartDrive in-cab recording device can be used to
exonerate drivers when others are at fault, they quickly embraced the safety programme.”
Steve White – Head of Fleet
7. Flexible - link to definitive driver behaviour data
CONTROLLEREXTERIORINTERIORCOMBINED CAMERAS
Video & audio
Vehicle manoeuvres
Location
KEYPAD
8. From reactive cameras to a proactive programme
Consistent
expert review
& scoring
verifies risk
Videos
captured
Drivers
& risk
prioritised
Your
coaching
sessions
SMARTDRIVE DOES ALL OF THIS REYNOLDS
DOES THIS
SmartDrive - a standardised process, consistently applied
9. Delivered to Reynolds Portal - Response Center™
‘Game films’ provide
the ultimate driver
coaching tool
Play-by-play notes
Timeline annotations
Zoom
Save snapshot
Location mapping
Advanced analysis
Data display*
Speed
Engine load, RPM
G-force
Throttle
Braking, ABS
Idling, PTO
Automatic traction control
More
*depending on vehicle type
10.
11. Key Risk Factors ……
Distracted & Inattentive Driving
Distraction
Mobile Phone - Texting/Dialing
Mobile Phone - Talking (Handheld)
Mobile Phone - Talking (Hands Free)
Operating Other Mobile Device
Reading Paperwork
Grooming/Personal Hygiene
Food
Beverage
Smoking
Passenger(s)
Other Task
Fatigue
Drowsy/Falling Asleep
Yawning
Other Unsafe Driving
Seatbelts
Driver Seatbelt Unfastened (≤ 20 mph)
Driver Seatbelt Unfastened (> 20 mph)
Passenger Seatbelt Unfastened
Outcomes
Collision
Collision with Pedestrian
Collision with Vehicle in Transport
Collision with Parked Vehicle
Collision with Train
Collision with Pedalcycle
Collision with Animal
Collision with Fixed Object
Collision with Work Zone Equipment
Collision with Other Movable Object
Overturn (Rollover)
Outcomes
Near Collision
Near Collision with Pedestrian
Near Collision with Vehicle in Transport
Near Collision with Parked Vehicle
Near Collision with Train
Near Collision with Pedalcycle
Near Collision with Animal
Near Collision with Fixed Object
Near Collision with Work Zone Equipment
Near Collision with Other Movable Object
Other Outcomes
Ran off Road
Crossed Median/Centerline
Non-Driving Observations
Unprofessional Conduct
Rude Gesture
Raised Voice
Event of Interest
Captured Passenger Incident
Captured Roadway Incident
SmartDrive Equipment
Obstructed View
Obstructed View of Driver
Obstructed Exterior View
Tampering
Tampering/Abusing Equipment
SmartRecorder
Suboptimal Camera Position
Non-Performing Camera
Fundamental Driving Errors
Unprofessional Driving
Unsafe Backing
Unsafe Braking
Unsafe Lane Change / Merging / Passing
Unsafe Railroad Crossing
Unsafe Turning
Lane Departure/Straddling Lanes
Competitive/Aggressive Driving
Driving the Wrong Way - On Roadway
Driving the Wrong Way - Off Roadway
Curb Check/Jumped Curb
Vehicle Control
Driving with Two Hands off Wheel
Unattended Moving Vehicle
Stopping
Incomplete Stop at Light
Incomplete Stop at Stop Sign
Failure to Attempt to Stop at Light
Failure to Attempt to Stop at Stop Sign
False Start
Failure to Yield to Pedestrian(s)
Failure to Yield to Vehicle(s)
Speeding
Moderate Speeding (≤ 10 mph Over Limit)
Excessive Speeding (> 10 mph Over Limit)
Exceeded Maximum Fleet Speed
Situational Awareness
Unsafe Following (≤ 1 second)
Unsafe Following (1.25 - 2 seconds)
Unsafe Following (2.25 - 3 seconds)
Unsafe Following (3.25 - 4 seconds)
Not Checking Mirrors
Not Scanning Road Ahead
Not Scanning Intersection
12.
13. Coaching – easy to use & understand
Prepare:
Quickly identify
skills to review
with driver.
1
Coach:
Review videos
with driver.
2
Summarise:
Add notes for
session outcome
and next steps.
3
14. Ongoing driver engagement
“The proactive management of the fleet through improving driver behaviour is one of the key
areas where a continuous focus on safety has had a significant & positive impact.”
Steve White – Head of Fleet
Zero agency driver policy
• Agency drivers 6x more likely to have a collision
80% of employed drivers long term
2015 launched internal ‘Driver Development Scheme’
• 50+ professional drivers developed to date
Strong driver engagement with safety culture
• Firmly embedded in induction programme
• Instrumental in exonerating not-at-fault drivers
• Protects against fraudulent claims
15. Reynolds Catering Supplies - The results
30% reduction in collisions year-on-year
2% improvement in average mpg across fleet (2015)
Reduction in direct & indirect collision costs, including
insurance premiums
Speedier claims resolution
Culture of safer & more anticipative driving
17. The final word…
“SmartDrive’s programme has helped to propagate
our culture of ‘safety first’ across all areas of the
business.
Our insurance provider is highly appreciative of the
benefits of the programme. I’m convinced that if
we didn’t have this technology we’d have twice the
accidents & would waste too much time & money
in investigating & settling claims.
The video-based programme is a key enabler in
improving driver behaviour & in the proactive
management of risk across our fleet. The results
are clearly seen in the ongoing safety, operational
& financial improvements.”
Steve White – Head of Fleet