The document discusses several performance management tools and services: 1) Regular performance appraisals should be used to engage employees in supporting goals and our experts can help design a simple, fair, and objective system. 2) Competency frameworks diagnose and improve HR and our consultants can develop competencies highlighting skills and values. 3) 360-degree feedback should increase awareness and competence, and we provide tools to gather data while managing risks. 4) Balanced scorecards measure various areas to align activities with vision and strategy through best practices.