1. RESHET Consulting & Training
Effective management consulting, organizational development, learning and training programs.
 Elite consulting team - each of our consulting partners commands a wealth of knowledge and
experience in a variety of consulting fields. Top consultants, without the big consulting firm fee.
 Impact on first contact – we will conduct an initial diagnostic process during our first meeting
with you, produce a brief situation analysis report, and recommended next steps for your
organization, at no cost or commitment.
 Our pledge to your satisfaction – if our solutions have not met your expectations, we will provide
additional hours of consulting or training until we bridge the gaps.
Thank you for taking a couple of minutes to run through some of our service packages. Get in
touch with us to talk about developing a tailored solution for your organization.
Management Training & Organizational Development
Whether the requirement is for management training, process improvement, organization and methods,
or strengthening the organizational culture, we are your partners for the journey. We’ll conduct a
diagnostic process, recommend targeted interventions, and implement them with your cooperation.
Results: Effective managers, productive and motivated employees, streamlined operations and processes,
invigorated organizational climate.
Customer Service Consulting
How valuable are customer and client services in your organization? What are the consequences of
delivering an unsatisfactory service?
We will conduct a thorough Customer Services needs analysis in your organization, build a quality training
program, and deliver training to departments, units or management groups.
Results: Customer retention, reputation improvement, establishment of added value over the competition.
Your Personal Consultant: Zvika
Senior Organizational Psychologist and Consultant with 20 years’ experience,
specializing in organizational development, manager training, coaching and
personal consulting, process review and improvement, and group facilitation.
Your Personal Consultant: Hilli
International speaker, trainer and consultant, with over 25 years’ experience
in the banking/finance, manufacturing, and hi-tech industries. Specializes in
Customer Service improvement and set-up of global virtual teams.

2. RESHET Consulting & Training
Effective management consulting, organizational development, learning and training programs.
For any questions, and to schedule an introductory meeting and initial
assessment (at no cost and no commitment) get in touch with us:
Tal Wolgroch -- +972 (0)54 256 3772 – tw.reshet@gmail.com
Leveraging Core Capacity
When have you been at your best? How do you learn from your organization’s successes - not just its
failures and mistakes? How do you retain and fortify these attributes?
Every organization has a unique quality or skill that cannot be replicated. We will help you find your Core
Capacity, build upon your strengths, and understand their value in a crowded market.
Results: Organizational Resilience, strategic goal attainment, fortifying against competition.
Mapping & Leveraging Organizational Knowledge
In our Age of Information, understanding the value of the knowledge in your organization is vital.
We will implement our unique Knowledge Asset Management model and help you get to know yourself better,
macro and micro: existing strategies, management practices, communications and processes, personal
knowledge/skills, supportive organizational culture. How are these contributing, or detracting, from the
bottom line?
Results: Highlight and fill gaps in knowledge, skills, processes, and productivity.
Your Personal Consultant: Dan
Veteran consultant of nearly 40 years in the fields of knowledge asset
management and conceptual knowledge systems. Lectures in forums and
conferences, and has developed a unique Diagnostic Model in the field.
Your Personal Consultant: Tal
Founder of Reshet Consulting, MA in Organizational Behavior and
Development, managed teams and provided consulting in the private, public
and charity sectors.