An overview of our services offered in workshops, training sessions or small group consultation to enhance performance, leadership or management capabilities.

1. CAES CAREER ADVANCEMENT
EMPLOYMENT SERVICES
Developmental Services Package

2. CAES has developed a body of performance-based knowledge that we utilize – in one form or another – in all of the work
that we do. Our understanding of the relationship between personality and performance is essentially the „foundation‟ to
our success, and is what differentiates us in the marketplace. To assist our clients in their understanding of this critical
relationship, we have organized relevant information into categorized “knowledge modules” which can either be helpful in
providing performance feedback or in a presentation format. All of these modules, whether utilized individually or in
combination, provide supporting information to the services that we provide regarding:
Hiring and Selection Decisions
Management Development
Leadership Development
Managerial, Individual, or Organizational Performance Improvement
Organizational Development and Succession Planning
Manager or Staff Recruitment
Whatever the service we offer, our approach to performance always involves answering:
1) What does our client need and want?
2) Where are they now?
3) What do we need to do to help them reduce the gap between the two?
4) How can we monitor the progress of gap reduction initiatives to ensure accountability to results?
Based on our answers to these questions, we can then decide on the most effective delivery of services in response to
our client‟s specific requirements. We can adapt and combine the knowledge modules that will be most appropriate in
providing the most effective solutions:
as a direct service to organizations, departments, teams or individuals,
in a consultative capacity,
as an internal, company-specific, training and development program, or
as an open training and development workshop.

3. CAES has always been most successful when we adapt our approach and services to meet specific client needs. This
modular approach gives us the flexibility to go beyond the limited offerings of the „typical‟ service provider and allows us
to provide real solutions that fit with our client‟s respective issues. This quality „fit‟ ensures that the solutions will be
sustained over time.
The topic-specific modules can be used as an introductory „stand alone‟ educational session. Or they can be
accumulated in any number of combinations to satisfy individual or small group training and development programs.
This latter approach is the best way to provide our clients with an end result that will actually address the issue that they
wish to resolve. By including the use of specialized assessment instruments within each module, we effectively
individualize each program for the participants. In doing so, the participants go beyond simply receiving topic knowledge
to having a practical understanding of how to personally utilize the program feedback in their specific work environment
or situation.
Our knowledge base is grouped into six main categories, within which we have developed and organized appropriate
modules:
Core Performance,
Supplementary Performance,
Management,
Leadership,
Innovation Management, and
Functional Programs.
Within the Core Performance Category we have included the key performance-based modules which address the
personality traits that are essential to effective managerial and staff performance. Our primary focus here is toward an
individual‟s; cognitive scope and problem solving capability, their thinking preferences, their concentration preferences,
their specific performance capabilities, how they are motivated, their communication skills and their interpersonal skills.
All of these elements interact to form a person‟s overall performance capability. Accurate knowledge of this capability is
critical in making informed performance-related decisions (hiring / promotion etc), in identifying developmental needs,
and in prioritizing developmental initiatives and strategies. From an evaluative standpoint, it is important to go beyond an
understanding of the specifics found within each module, as it is equally important to understand how the performance
characteristics interrelate with one another. By doing so, we will have an in-depth understanding of a person‟s
performance strengths and weaknesses. We can then either focus on more specific performance-related issues or move
on to the „next level‟ of developmental activity.

4. Sometimes our initial performance evaluations will suggest the need for more in-depth investigation and development in
specific areas. In response, we have developed additional modules in our Supplementary Performance Category to
provide greater focus on additional performance-related topics such as: team membership, decision making techniques,
project management strategies and success orientation.
Our Management Category is a direct extension from Core Performance. Here we have developed „next level‟ modules
that focus on effective „people-management‟ approaches. By identifying a person‟s preferred management preferences
and capabilities we can determine their fit with a specific role, the gaps that exist between performance and
requirements, and whatever developmental activities and approaches will be most effective in increasing managerial
performance. As with the Core Performance modules, the real value in this approach is in the individualization of the
feedback which will address each participant‟s specific managerial challenges.
Understanding that leadership is different than management, within our Leadership Category, our modules again build
upon the core performance modules. First we focus on evaluating a person‟s current leadership abilities and then we
identify subsequent leadership developmental initiatives. Tailored to individual and organization-specific requirements,
the intent is to ensure that the participant has an appropriate Management – Leadership Balance, the necessary
Leadership Skills and the ability to lead organizational transformations when they are needed.
Equally important, our Innovation Category has modules that can be specifically focused on the subject‟s / participant‟s
current capability to encourage innovation, lead innovation and to manage innovative teams. When combined with any
relevant Core Performance, Management and / or Leadership modules, the resultant program will help ensure innovative
approaches that will be most successful in the person‟s specific organizational environment.
We have also created a number of Functional Programs wherein we can offer consultation / advisory / training services
related to our experience in: Recruitment, Interviewing, Assessment, Selection, and Developing an Overall Staffing
Strategy. In many instances, these programs can also be integrated with our knowledge foundation in Performance,
Management, Leadership and Innovation.
Finally, for those people who are active in Small Medium Enterprise development (SME‟s), we can select any relevant
series of modules to create programs that will assist SME owners / managers to effectively develop and manage their
organizations. Knowing that, while many SME managers possess the technical skills and experience that they require,
the great majority of SME‟s fail because people neglect these all important managerial personality-based performance
related skills.

5. Some Examples:
When performing the external recruitment function, or helping a client to select their own potential candidate, after the
technical requirements are satisfied, we will typically focus on all of the Core Performance modules to provide the client
with the necessary information to make an informed decision. But, depending on the client‟s position requirements, we
may also include information pertaining to team membership, decision making and / or project management
(supplementary). As well, if the position is a managerial role, depending on the specific needs, we will further expand our
investigation to include some of the management-related modules such as: Management Style, Change Management
and Management – Leadership Balance. The selection of modules always depends on the specific positional need.
When a client asks us to assist with individual, team or management performance improvement, we will typically begin
with the Core Performance modules – to assess “where they currently are”. Based on the results that the client wants to
see, the Core Performance feedback will tell us why performance is below client requirements, and whether additional
supplementary, team development or management related modules will be appropriate to the evaluation. Once
accomplished, we can then determine the most effective developmental solutions to improve performance.
If we are providing a management or leadership development service (individual or small group), the Core
performance modules will again tell us the current functioning level of the subject(s). Then we can advise the client as to;
the degree of performance gap, the likelihood of successful development results within a specific time frame, who has
management potential, and what needs to be done to realize the desired managerial / leadership performance. From this
information we can ascertain which additional managerial development modules are most needed and will be most
effective in gap reduction.
From a training and development perspective, we can tailor any program to meet the client‟s desired result. Typically,
the Core Performance modules are included, not only to ensure that a suitable level of performance is present, but also
because understanding their influence is often needed to support any additional developmental modules. One possible
Leadership Development program could include: the Core Performance modules, Change Management, Leader-
Manager Balance, Leadership Skills Development, Transformational Leadership and Innovation Leadership. Or, should
the focus be toward innovation, we could combine the Core Performance modules with; Team Membership, Change
Acceptance, Change Management, Innovation Leadership and Team Innovation.
The modular combinations are always determined by the client‟s desired result.

6. CAES Developmental Modules
Core Performance Management Leadership Innovation
Cognitive Scope Basic Balancing Innovation
Problem Solving + Concentration + Motivation
Management Management Leadership
Skills With Leadership
+ + +
Resilient Leadership Skills Team
Thinking Productivity Communication
Preferences + Traits + Skills
Management Development Innovation
+
Strategic Transformational
Interpersonal Management Leadership
Skills
Change
Management
Supplementary Performance
Success Team Member
Decision Making
Orientation Assessment
Project Change
Management Acceptance
Functional Programs
Develop a SME
How to How to How to How to Staffing Management
Recruit Interview Assess Select Program Development

7. Call us to request more detailed information about each module
or to discuss any questions that you may have.
CAES Career Advancement Employment Services
Burlington, Ontario Canada
1 (905) 681-8240
www.careeradvancement.on.ca
info@careeradvancement.on.ca
Jim Gilchrist B.E.S
President