GoLeanSixSigma.com: Your Partner for a Successful Lean Six Sigma Deployment

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GoLeanSixSigma.com

Together We'l Build Your Organization's Problem-Solving Muscles

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GoLeanSixSigma.com:
Your Partner for a Successful
Lean Six Sigma Deployment
Together, We’ll Build Your Organization’s
Problem-Solving Muscles
1

About GoLeanSixSigma.com
• GoLeanSixSigma.com makes it easy for everyone
everywhere to build their problem-solving muscles
• We provide the most practical, easy to understand
and enjoyable Lean and Six Sigma resources
available to over 115,000 learners from 220 countries
around the world
2

Lean and Six Sigma Courses
4
• Seamlessly Integrated Courses
• Learning Management System
• Full-Service Administration
• Group Discounts & Annual Licensing
• Templates, Guides, Webinars, Games and More!

Full Suite of Resources
5
Twice Monthly Podcast
100+ Free TemplatesStories of Successful
Projects
Best Training Available
Monthly Deep Dives on
Key Topics
Green Belt Reference Book

Fun, Practical & Easy to Understand Courses
6

Our Learners Love Us
10
• Highest Rated Lean Six Sigma Courses
• Preferred Partner of UC San Diego and over 2,000
Higher Education Institutions
• PDUs for PMPs and CPEs for CPAs

Exploring Your Needs
11
Simple
We’ve simplified Lean Six Sigma to make process improvement easier –
while still covering a comprehensive body of knowledge.
Fun
Enjoy learning in an engaging environment with plenty of games and
examples that help ensure effective knowledge transfer.
Practical
Save time by learning how to use the most valuable Lean Six Sigma concepts
and tools and begin improving right away!
Always Updated
We’re always improving our courses with the latest best practices our experts
learn in the field and feedback from our clients.
Globally Recognized
We’re trusted by the world’s leading organizations, governments and
educational institutions.
Highest Rated
Our learners love our courses and consistently give us 5 star reviews!

Deployment Strategy
12
How to Rollout Lean Six Sigma Training

Thank You!
Questions? Please email us at:
contact@goleansixsigma.com
@GoLeanSixSigma/company/GoLeanSixSigma-com /GoLeanSixSigma 15
We’d be honored to support you.

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Improving a process takes time and organization, but what if your project path was laid out for you? What if all the templates and examples were at your fingertips so you could focus your efforts on collecting data and digging to root cause? That's the secret of the Project Builder. All the key tools and templates combined into one along with a progress tracker. It's a great guide and good way to share your hard work with colleagues and leadership. It's the ultimate all-in-one answer to Continuous Improvement! https://goleansixsigma.com/webinar-how-to-manage-your-project-to-completion-using-the-project-builder/

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Investing time, money and effort into Yellow Belt Training & Certification is a great way to educate employees on continuous improvement concepts, tools and application. But what about after certification? Most Yellow Belts suffer from the waste of non-utilized talent. In this 1-hour Introductory webinar, we’ll discuss how organizations can better utilize and engage certified Yellow Belts and their talents.

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Join us for this 1-hour Leadership Webinar where we’ll help Executives and Leaders understand why the Lean Six Sigma is a worthy investment that will deliver spectacular ROI. Agenda: - What is Lean Six Sigma - What Lean Six Sigma is not - Why do organizations implement Lean Six Sigma - Review cost of poor quality - Build problem-solving muscles - Reach strategic objectives - Build agile organizations - Minimize jumping to solutions - Optimize data-based decision-making

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Online training can be very effective for learning especially with the flexibility to schedule self-directed work. However, when a group of employees are going through Lean Six Sigma training, how can a sense of community be maintained and how do we help keep learners on task? In this introductory webinar, we'll discuss a Do-It-Yourself approach to coordinating a group of Lean Six Sigma learners in an organization and build a cohort of learners by having internal meetings, creating a schedule, homework, activities, and project discussion.

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PDCA, which stands for Plan, Do, Check, Act/Adjust, has provided a structure for process improvement for decades. Originally created by Dr. W. Edwards Deming, PDCA is an easy-to-follow method that works in any industry and on any process. Tune in to our 1-hour introductory webinar to get a primer on how this model can help you in your quest to explore root causes, improve processes and get results!

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DMAIC, which stands for Define, Measure, Analyze, Improve and Control, has provided a structure for process improvement for almost four decades. It’s an easy-to-follow five-step method that works in any industry and on any process. Tune in to this 1-hour Introductory webinar to get a primer on this how this handy model can help you in your quest to improve the world around you. https://goleansixsigma.com/webinar-introduction-dmaic/

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The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? In this 1-hour Introductory Webinar we'll walk through some classic ways to build a Fishbone Diagram, we'll show you some of the common missteps and we'll provide examples of what they look like when they're properly executed. Join us for a guided tour of the Fishbone!

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Did you know you were an improvisor? Unless you're a telemarketer, you don't have a script. You may have clear goals and a plan but anything can happen. Did you know that all professional improvisors follow the same rules? The same elements that make Second City successful on stage can make you a better problem solver, collaborator and innovator. Join me as I give you the inside scoop on what I learned from my years with ImprovBoston and use on the job to this day!

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In this 1-hour webinar you’ll learn how to select the right improvement project which will help you set yourself up for success. We’ll cover best practices, challenges you may face and a walk-through of how to use a Project Selection Tool. Download the slides and more at: https://goleansixsigma.com/webinar-select-right-improvement-project/ Start your free Yellow Belt Training at: http://www.goleansixsigma.com/free-lean-six-sigma-training/

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A webinar presented by Taryn Davis via KaiNexus. To build Continuous Improvement (CI) as a lifestyle and mindset into the foundation of your organization, don’t be afraid to take risks! In this webinar, you will learn: -- What necessary risks look like, and why people are afraid to take them -- How taking risks allows you to lead people into a cultural shift -- How to assess your own approach to leading change and encouraging CI mindset -- How to engage those around you in coming into the change and adopting it themselves About the Presenter: Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.

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Famed business author Peter Drucker said, “Effective leadership is not about making speeches or being liked; leadership is defined by results, not attributes.” And since Lean Six Sigma is about getting results, the role of the leader in successful process improvement is key. Without the proper support, teams struggle or fail. In order to build a robust culture of problem solvers, leaders must be clear on their part in the process. Tune in to this 1-hour leadership webinar for a quick, concentrated look at what it takes to be a great process improvement leader.

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Team members had been successfully trained on lean tools, but the cultural shift was slow to follow for a global technology leader and supplier to the railroad, mining, marine, stationary power, drilling and services industries. In this 1-hour webinar, learn how the company leveraged the PEOPLE book and blended learning to break down silos and begin a global lean transformation – setting potential in motion for customers, shareholders and employees. We will explore: How the Continuous Improvement and Operations teams collaboratively led the way towards operational excellence How combining the train-do approach with e-learning and weekly team reflections proved to be the recipe for success How the company applied the learning and the results that followed How tools, systems, and principles can lay the foundation for a lean culture *This webinar is part of a special “Go to the Gemba” series where we interview different industry professionals about how they use lean principles and tools to solve their challenges.

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CORPORATE TRAINING, PROFESSIONAL & PERSONAL DEVELOPMENT FOR YOU, WHILE GIVING BACK & HELPING OTHERS BREAK OUT OF THE POVERTY CYCLE Welcome to our Training Courses Online Site. It is our intent and hope that we can increase education, personal & professional development & skills training globally. By partnering with Government Departments, Large Organisation, SMEs & Individuals we are giving back to those who are unable to help themselves. For each course that is purchased, we give a course to – Grass Roots NGO / Missions Organisation Individual who is working to improve the lives of others Directly to a beneficiary who can’t afford it themselves The training they undertake will better enable them with the work they are doing, or for the beneficiary directly in providing for themselves and family. So, when you purchase a Course, not only are you improving yourself, you are also directly improving the lives of others. GIVE * LEARN * GROW Together, we can help make an impact on the poverty cycle.

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Have you struggled to bring Continuous Improvement into the public sector? Lean Six Sigma projects are strategic financial assets, but we don’t often talk about them that way in government. Completing a steady stream of high-impact Lean Six Sigma projects helps government organizations create a steady stream of savings benefiting everyone. Join us for a 1-hour webinar as we walk you through the steps of creating a “Money Machine” within your organization. Learning Objectives: At the end of this webinar, participants will be able to: - Identify current challenges to successful Continuous Improvement within government - Describe how to drive continuous savings - Explain how the Lean Six Sigma Project approach—Money Machine—addresses the current challenges - List the elements needed to maintain a Lean Six Sigma project approach to continuous savings - Outline how to build a Money Machine in a government organization Agenda: - The Challenge: Accelerating quality and savings - The Current Situation: Challenges of Lean Six Sigma in government vs business - A Solution: Lean Six Sigma Project Approach—Projects as strategic financial assets - Implementation: Building continuous savings—Money Machine - How to Get Started - Questions and Answers

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Are you an active member of the US Army? Do you want to learn a proven methodology for solving complex problems? Do you want to be equipped for life after the military? Our Lean Six Sigma courses will teach you practical problem-solving skills that will benefit you both in and out of the Army. You’ll also become more attractive to future employers since Green Belt and Black Belt Training & Certification is a highly desired certification in both the public and private sector! In this webinar, we’ll review the benefits of Lean Six Sigma for members of the Army and how to utilize your Army Credentialing Assistance to receive 100% funding for your courses.

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If you’re in the Army, getting your Lean Six Sigma Green Belt Certification is the perfect way to advance your career. Join our live webinar and you’ll get to connect with Active Duty Military Members, Veterans and Lean Six Sigma Experts to learn: - What Lean Six Sigma is and why employers are searching for this skill - How Lean Six Sigma gives you skills to advance your career - How to get 100% funding for your Green Belt + Black Belt

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Ever since the outbreak of COVID-19, those of us in Continuous Improvement roles have had to rethink how we can continue on our improvement journey. For many of us, team collaboration in the same physical space has proven to be a very effective way to engage employees, surface problems, collaborate on the design of countermeasures, and drive buy-in. But in this new environment of physical distancing and remote workers, gathering all the parties in the same room is not an option for many organizations. In this webinar, you’ll learn—and see examples of—how teams have effectively used Zoom in conjunction with Miro (a collaborative, virtual, workspace app) to drive participant engagement in activities such as Hoshin Kanri and Rapid Improvement (Kaizen) Events. Attend this webinar and you’ll learn: - What are the different types of team events & how they differ from each other (Kaizen / Rapid Improvement Events; Rapid Planning Events; Value Stream Mapping; Hoshin Kanri) - What adjustments have been made in planning and facilitating these events during the pandemic - How to use online collaborative tools to facilitate events with remote teams - What are the benefits of online collaborative tools - Q&A

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Tax return preparation is increasingly becoming a commodity. Automation can help reduce the level of manual work required for return preparation, but if you automate a “bad process” you still won’t see an increase in profitability or improved client service. Tax practices should apply Lean Six Sigma (LSS) before automating their tax workflows to optimize processes and automation, while still remaining in compliance with professional standards. Attend this webinar and you’ll learn how to: - Apply Lean Six Sigma to tax workflow - Combine tax automation with value pricing - Increase your practice’s profitability

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The A3 is a critical leadership tool to develop the analytical thinking and problem-solving muscles of employees. If leaders turn A3s into a critical part of the remote development process, problem solvers will follow suit. Using A3s provides essential structure during virtual coaching sessions to build the employees' ability to properly think through process issues. Join us for this 1-hour webinar to learn how A3s can help leaders build armies of problem solvers.

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Improving processes is a just a piece of Process Management. Process Management is strategic work to help organizations identify value streams and core processes, align them to strategic goals and objectives, and measure what customers care about and prioritize improvement work to make the organization better. This 1-hour Introductory Webinar will help you understand what is involved in Process Management, besides process improvement, and how it can help organizations deliver better products and services. Learning Objectives: - Explain Process Management - Describe some of the benefits of Process Management - Outline the key components of Process Management Agenda: In this 1-hour Introductory Webinar we will cover: - What Process Management is - Why Process Management is important - How it helps organizations deliver better products and services - A basic understanding of the components of Process Management

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Think it's impossible to make a significant change in government? Well, it's not easy, but GoLeanSixSigmna.com Black Belt Pamela Kuehling made a real difference from the inside. She overturned countless "honest wrong beliefs" with facts and data by modeling the Lean Six Sigma approach in her work and won over the doubters. Initially the overall procurement process was the focus, but when that proved to be too big, she scoped it down to a more manageable project that can now be the basis for an expanded improvement. Her improvement was meaningful, but a bigger victory was in bringing critical and logical thinking into an environment often impacted by less scientific influences!

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Kent partnered with Cassandra to improve the Illinois Tollway’s hiring process that was 95% paper-based and would take over 10 months to fill a position. They were also facing a high turn-over rate, lack of technological assistance, and low applicant alignment to position needs. As it stood, the hiring process could use some help. They started out by asking themselves two questions: - What’s possible? - What approach should we use to improve the hiring process? In order to answer their first question, they needed to develop a better understanding of the current process. They chose to use DMAIC as their approach to improving the hiring process. They also thought it was important to identify the inhibitors of process change within the Illinois Tollway. Unfortunately, There were several: politics, policy, law, processes, technology, culture, and staff. With their approach determined and inhibitors in mind, they set out to map their process.

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Ana Schoenecker has worked for the King County Treasury for 14 years. She is the current Real Property Administrator for the Property Tax Office and she is a Lean Six Sigma Green Belt. Laura Wilson has worked for King County for almost 12 years and in Treasury for 6 years. She is a Fiscal Specialist in the Property Tax Office and she is also a Lean Six Sigma Green Belt. After receiving many calls from angry taxpayers who were forced to pay extra interest and penalties on their mortgages, Ana and Laura knew that their mail blow backs were responsible. The Challenge: Mail blow backs are any returned mail that was unable to be delivered. In this case, payment deadlines were being mailed but due to outdated information in their system, many taxpayers weren’t receiving these notices. When this mail is not received, taxpayers end up paying later and larger delinquency fees - resulting in lower customer satisfaction with the county. The Discovery: Ana and Laura started their project by gathering the Voice of the Customer to better understand their customer requirements. They then created a SIPOC to understand the scope of their project and used an “As-Is” Process Map to understand the full process end-to-end. After mapping their process, they formed a Data Collection Plan, collected sample baseline data from 2016, and found that taxpayers who did not receive their notice letter paid an average of $409 in late fees! Taxpayers who were not able to be notified for years were even approaching foreclosure. Not good! So Ana and Laura decided to create a Fishbone Diagram to identify potential root causes for this issue and verified their Root Causes to vet the suspected problem-causers. One discovery was that there was no follow-up process to ensure that returned mail would eventually reach taxpayers and this needed to change. The Improvements: Ana and Laura completed a Solution Selection Matrix and were able to identify the best solution for their problem. They decided to add steps to their process to follow up on this returned mail in order to better provide taxpayers with the ability to avoid increased interest payments and penalty fees. The steps they added were: Revenue Collections would forward the returned mail to Treasury Treasury Customer Service would research returned notices, update address information in their system, reissue the notices, and track them to ensure they are delivered After implementing these two steps into their process, they saw an enormous benefit to their taxpayers: - In 2018, taxpayers paid an average of $253 less in interest and penalties than in 2016 - In 2018, Taxpayers paid an average of 2.5 months faster than they did in 2016

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GoLeanSixSigma.com Black Belt Tyson Simmons project to reduce underwriting package defects and subsequent re-submission demonstrates some great points. His team voted to narrow down potential root causes and noted them with dots on their Fishbone Diagram. Then the big "Oh darn!" When they tested the suspected root causes (analyst and submitter), neither of them proved to be statistically significant. What do you do when all of your root causes prove to be false? You go back and look for more which is what Tyson did. The red dots on the Fishbone Diagram suggested the next possible root cause, which did prove out. Nice job, Tyson, for sticking with the process and shooting right past your goal! – Bill Eureka, GoLeanSixSigma.com Master Black Belt Coach

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