The document discusses several trends and forces that will shape retail and society over the next 5-10 years. Key trends include: (1) the continued integration of online and physical retail experiences; (2) the rise of peer-to-peer commerce; (3) the growth of intelligence built into products and processes; (4) increasing expectations for environmental and social responsibility; and (5) the critical importance of mobile access. Technological acceleration in areas like 3D communication, nanotechnology, and 3D desktop manufacturing will also impact retail and society. An aging population combined with economic struggles and the widening income gap will be important factors. The future is shaped not by inevitable forces but by the choices made today.
2. Longer Range Preferred Future Planning
is not really about the future.
It is about folding the future back on the
present so that you can make better
decisions today.
4. 5-10 Year Retail ETD s!
• Continued integration of online and physical
experience, declining dominance of physical
• Continued rise of peer-to-peer commerce
• Intelligence built into products and processes
• Expectations for environmental and social
responsibility - especially of companies whose
products seem related to these values
• Growth in local and village centers
• Mobile access becomes critical
• Brand democratization
• Convergence of company, employees, brand
5. Not a Mystery
• Economic Struggle
• Old, Young
• Tech Acceleration
• New Retail Realities
• Environment & Lifestyle
15. Nanotechnology
Not
just
small
things,
but
things
with
different
properBes
because
of
nanoscale
16. Medium-‐Term
ConstrucBon
Nano-‐tech
• Windows
that
regulate
heat
and
light
• Concrete
and
laminates
that
act
as
baIeries
• Wall
&
Roof
coaBngs
that
don t
degrade,
plus
break
down
pollutants
&
clean
the
air
• Buildings
that
react
to
your
moods
and
gestures
• Nanoshells
and
other
smart
bots