BUS407 Week 6 Scenario Script: Selecting the Training Method
Slide #
Scene/Interaction
Narration
Slide 1
Scene 1
Deborah’s Office
Deborah: Hello again!
Last week, all of our activities were focused on the design of our training objective.
We reviewed the critical components of a good training objective.
Remember, a good training objective must specify the desired outcome, the conditions, and the standards.
Now, we have to decide what training method to use to guarantee that we achieve our objective.
Slide 2
Scene 2
Taormina’s Conference Room
Deborah: We know we must implement this training immediately. Remember, sales are slow and we must address the call center’s communication problem. This will enhance the performance of the employees.
We also know that Taormina is not willing to spend an excess of money to fix this issue. So we have to review our options while controlling the cost and time of execution.
I suggest reviewing the traditional training models first.
The traditional training methods are StraightLecture, Lecture/Discussion, Games and Simulations, and On-the-job training.
Now we have to decide which one is the best option for us.
Let’s see…
Slide 3
Interaction
This will be a tabbed interaction that describes each of the training method options for Taormina. This includes Straight Lecture, Lecture/Discussions, Games and Simulations, and On-The-Job-Training.
Slide 4
Check Your Understanding
Which of the following training method could be the best option to deliver our training program?
Straight Lecture: Incorrect! The StraightLecture training method is a presentation of information by the trainer. This is a good training method when the objective is to inform about a particular topic. When using this training method, only the trainer has an active role. Participants remain passive. Remember, we must address a communication issue among co-workers. Therefore, we need a training method that allows participants to take a more dynamic role during the training.
Lecture/Discussions: Correct! The Lecture/Discussion method uses a lecturette to provide trainees with information that is supported, reinforced, and expanded on through interactions among the participants and the trainer. This training method allows participants to practice lessons learned. The trainer can achieve complex learning objectives using sequenced lectures followed by immediate discussion and questioning sessions.
Games and Simulations: Incorrect! These training methods add high level of interaction. However, the cost of implementation might be a limitation here.
On-the-job training: Incorrect! On-the-job training is the preferred method for training employees for new technology and increasing skills in the use of existing technology. In our case, we are in need of developing communication skills among employees. Therefore, this is not the right answer.
Deborah’s Feedback: Incorrect! The StraightLecture training method is a presentation of information.
How To Write An Essay Paper. How To Write An EsErika Nelson
The document provides instructions for writing an essay paper in 5 steps:
1. Create an account and order form to request a paper be written.
2. Complete the order form with instructions, sources, and deadline and choose a writer.
3. The writing platform uses a bidding system to match requests with writers.
4. Review and pay for the paper, then request revisions if needed.
5. The website promises original, high-quality content with refunds for plagiarized work.
This document provides a trainer's manual for a basic mediation training program. The training comprises 11 sessions totaling 35 hours and is designed to teach mediation skills through a highly experiential approach, with approximately half the time spent in role plays. Key themes covered include party control, self-awareness, and diversity. Participants practice formal mediation role plays and are also given opportunities for informal mediation experiences. The goal is to equip participants with the communication skills and understanding of mediation processes needed to facilitate resolution in disputes.
Can I Pay Someone To Write My Paper - ProcaffenationNancy Jarjis
This document discusses bilingual education and arguments for and against outlawing it. While bilingual education provides benefits like developing biliteracy and preparing students for jobs that require multiple language skills, some states have still outlawed it. Challenges to bilingual education programs include a lack of focus on students' first languages and developing biliteracy. Improving programs requires changing perspectives on language from monolingual to bilingual.
Northern Ireland Ss Essay. Online assignment writing service.Kris Colorado
The document discusses heart failure, explaining that it is a condition where the heart muscle is unable to pump enough blood to meet the body's needs. It notes that there are four chambers in the heart and describes the normal blood flow from the lungs to the left atrium and ventricle, then to the body. The summary concludes that heart failure occurs when one or more of the heart chambers does not beat or pump blood effectively.
This document provides guidance on basic communication skills, including both verbal and nonverbal techniques. It discusses four key skill areas: 1) using verbal and nonverbal cues, 2) starting friendly conversations, 3) keeping conversations going through active listening, and 4) ending conversations pleasantly. The document emphasizes practicing these skills through activities like role playing and videotaping conversations in order to build proficiency in communicating effectively.
The document discusses illegal street racing and provides three key points:
1. It sets an enticing scene of a moonlit city night with cool breeze, racing heart, sweat, and adrenaline pumping through the body like gas through a high-performance engine.
2. Street racing is an illegal and dangerous activity that puts lives at risk by racing vehicles at high speeds on public roads not meant for racing.
3. While it may seem exciting in the moment, street racing has serious legal and safety consequences and is not worth the risks to life and limb that it poses.
Expository Writing Artofit. Online assignment writing service.Paula Smith
Here are the key points about neonatal nursing from the passage:
- Neonatal nurses care for premature babies in the neonatal intensive care unit (NICU).
- Their responsibilities include assessing pain, caring for babies' medical and developmental needs, and determining the best approach and care for each infant.
- The author was inspired to become a neonatal nurse because they were a premature baby, understanding the importance of the care provided in the NICU.
- While stress in utero can help babies build tolerance, neonatal nurses work to minimize additional stress on premature infants after birth through careful assessment, holding, feeding and swaddling which can help calm babies.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Communication Styles".
How To Write An Essay Paper. How To Write An EsErika Nelson
The document provides instructions for writing an essay paper in 5 steps:
1. Create an account and order form to request a paper be written.
2. Complete the order form with instructions, sources, and deadline and choose a writer.
3. The writing platform uses a bidding system to match requests with writers.
4. Review and pay for the paper, then request revisions if needed.
5. The website promises original, high-quality content with refunds for plagiarized work.
This document provides a trainer's manual for a basic mediation training program. The training comprises 11 sessions totaling 35 hours and is designed to teach mediation skills through a highly experiential approach, with approximately half the time spent in role plays. Key themes covered include party control, self-awareness, and diversity. Participants practice formal mediation role plays and are also given opportunities for informal mediation experiences. The goal is to equip participants with the communication skills and understanding of mediation processes needed to facilitate resolution in disputes.
Can I Pay Someone To Write My Paper - ProcaffenationNancy Jarjis
This document discusses bilingual education and arguments for and against outlawing it. While bilingual education provides benefits like developing biliteracy and preparing students for jobs that require multiple language skills, some states have still outlawed it. Challenges to bilingual education programs include a lack of focus on students' first languages and developing biliteracy. Improving programs requires changing perspectives on language from monolingual to bilingual.
Northern Ireland Ss Essay. Online assignment writing service.Kris Colorado
The document discusses heart failure, explaining that it is a condition where the heart muscle is unable to pump enough blood to meet the body's needs. It notes that there are four chambers in the heart and describes the normal blood flow from the lungs to the left atrium and ventricle, then to the body. The summary concludes that heart failure occurs when one or more of the heart chambers does not beat or pump blood effectively.
This document provides guidance on basic communication skills, including both verbal and nonverbal techniques. It discusses four key skill areas: 1) using verbal and nonverbal cues, 2) starting friendly conversations, 3) keeping conversations going through active listening, and 4) ending conversations pleasantly. The document emphasizes practicing these skills through activities like role playing and videotaping conversations in order to build proficiency in communicating effectively.
The document discusses illegal street racing and provides three key points:
1. It sets an enticing scene of a moonlit city night with cool breeze, racing heart, sweat, and adrenaline pumping through the body like gas through a high-performance engine.
2. Street racing is an illegal and dangerous activity that puts lives at risk by racing vehicles at high speeds on public roads not meant for racing.
3. While it may seem exciting in the moment, street racing has serious legal and safety consequences and is not worth the risks to life and limb that it poses.
Expository Writing Artofit. Online assignment writing service.Paula Smith
Here are the key points about neonatal nursing from the passage:
- Neonatal nurses care for premature babies in the neonatal intensive care unit (NICU).
- Their responsibilities include assessing pain, caring for babies' medical and developmental needs, and determining the best approach and care for each infant.
- The author was inspired to become a neonatal nurse because they were a premature baby, understanding the importance of the care provided in the NICU.
- While stress in utero can help babies build tolerance, neonatal nurses work to minimize additional stress on premature infants after birth through careful assessment, holding, feeding and swaddling which can help calm babies.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Communication Styles".
Peer educators play an important role in educating their peers. The document discusses what it means to be a peer educator and the skills and responsibilities required. It defines peer education as a strategy where people inform their peers, which can be more effective than formal teaching. A peer educator is someone from the same age group or community as those they educate. Key responsibilities of a peer educator include creating a supportive learning environment, being a role model, and referring people to assistance when needed. Strong facilitation, communication, and trust-building skills are important to maintain groups and sessions.
Conflicts Affecting Economic Trade Between the UnitedSta.docxmargaretr5
Conflicts Affecting Economic Trade Between the UnitedStates and Mexico
Policy Paper Proposal
John Doe
GOVT 2305-2XXX Spring 2018
Dr. J. Mark Skorick
Word Count (206)
On January 1, 1994, the North American Free Trade Agreement (NAFTA) became law. NAFTA is an agreement between the United States, Mexico, and Canada that allows free trade across its borders and brings economic growth between the three countries (Hymson et al. 220). The policy paper will speak specifically on the economic trade between the United States and Mexico. Currently, there are worries about the security of the United States border due to several detrimental matters that have occurred. Some major issues that have occurred since NAFTA became law include: drug smuggling by criminal cartels, human smuggling into the United States, money laundering and sex trafficking, to name a few (Cooper 471-2). While there are some risks that pose a threat to US border security, the United States has greatly benefited from the economic free trade with Mexico (Gallaher 331). Such benefits include: reduced costs of goods, increased job growth, and Mexico becoming one of the largest auto exporters to the United States (Gallaher 332). This policy paper will outline the advantages and disadvantages United States and Mexican foreign policy concerning economic trade policy. The paper will investigate various ways that both the United States and Mexico can improve the border’s security so economic trade can continue seamlessly.
Works Cited
COOPER, JAMES M. "The Rise of Private Actors along the United States-Mexico Border." Wisconsin International Law Journal, vol. 33, no. 3, Winter2015, pp. 470-511. EBSCOhost, dcccd.idm.oclc.org/login?url=http://search.ebscohost.com.dcccd.idm.oclc.org/login.aspx?direct=true&db=a9h&AN=113657684&site=ehost-live.
Gallaher, Carolyn. "Mexico, the Failed State Debate, and the Mérida Fix." Geographical Journal, vol. 182, no. 4, Dec. 2016, pp. 331-341. EBSCOhost, doi:10.1111/geoj.12166.
Hymson, Edward, et al. "Increasing Benefits and Reducing Harm Caused by the North American Free Trade Agreement." Southern Law Journal, vol. 19, no. 1, Fall2009, pp. 219-243. EBSCOhost, dcccd.idm.oclc.org/login?url=http://search.ebscohost.com.dcccd.idm.oclc.org/login.aspx?direct=true&db=a9h&AN=48238274&site=ehost-live.
1
BUS407 Week 5 Scenario Script: Training Design
Slide #
Scene/Interaction
Narration
Slide 1
Scene 1
Taormina Conference Room
Deborah: Hello! Are you ready to get started?
Last week, we conducted a person analysis to determine common elements affecting performance.
Then, we concluded that the employees at the call center definitely need some training and development opportunities to address the issues causing their performance gap.
Today we will start designing our training program.
We should start by defining the objectives of our program. What do you think?
Remember, training objectives refer to all the objectives that are developed for the tra.
BUS407 Week 2 Scenario Script Strategic Planning and Organization.docxjasoninnes20
BUS407 Week 2 Scenario Script: Strategic Planning and Organizational Development
Slide #
Scene/Interaction
Narration
Slide 1
Scene 1
Deborah’s Office
Deborah: Hello again!
Last week, we assessed the organizational performance gap and concluded that Taormina’s employees need training and development in order to increase sales performance.
Now, we need to validate our proposal.
You need to review the strategic plan of the organization to determine the objectives of the training and development initiative. You will also need to consider organizational development.
Slide 2
Scene 2
Deborah’s Office
Deborah: Remember, strategic planning is a process used to determine how best to pursue Taormina’s mission while meeting the environmental demands of the call center.
Please review the strategic plan of the organization. It is important to understand where the business would like to be in the future.
Let’s start by determining the approach we should use in the design of our training and development program.
We have two choices – reactive and proactive. Which approach will work best for Taormina?
Slide 3
Test your Knowledge Slide
This interaction will present both options in a tabbed format, and then ask the student to choose one or the other as their approach.
Which approach should Taormina use to address the need found?
Reactive Strategy: Correct! Taormina needs to address its performance gap immediately. A reactive strategy addresses current problems. The organization must act quickly in order to remain in competition.
Proactive Strategy: Incorrect! A proactive strategy focuses on the long term. Taormina needs to improve its sales performance immediately. The proactive and reactive approaches are necessary for an organization to be effective. However, in this case, Taormina needs to adopt a reactive strategy approach to solve the organizational performance gap.
Deborah: Well done! We should use a reactive strategy.
You are definitely a great addition to our HR team.
Slide 4
Scene 3
Deborah’s Office (speaking to student)
Deborah: Now we know what approach we are going to use, we can present our findings and potential solutions to the sales department.
Let’s talk to Ron and his team about this.
Slide 5
Scene 4
Ron’s office
Ron: Good morning! Both of you here…I’m glad to see you!
Deborah: Yes, Ron. We have good news to report. We have conducted a needs analysis and found that your team needs more training and development opportunities.
Ron: Training and development? I’ve never thought about it.
Deborah: Yes. We interviewed your employees, remember?
Well, we found that they are feeling overwhelmed. You know how that affects general performance.
They feel like often, nobody knows what to do in the call center. Every day requires a new course of action.
Ron: But we have specific tasks to complete here at the call center every day. I don’t understand!
We meet every Monday morning to discuss our sales and nobody has mention ...
Technical writing self review power point Wes Whitehair
William Whitehair reflects on technical communication skills learned in ENGL 2311. Rhetoric is identified as an important communication skill that was practiced through assignments like resumes and instructions. Collaboration was important for the group final project, where roles were assigned and challenges like budgets and usability tests were overcome through discussion. Cultural considerations are significant in business contexts due to globalization. Ethics are important both in technical documents like resumes and in general life conduct.
The document provides information about the London Borough of Redbridge and a brief for a social action documentary project. Key details include:
- Redbridge has many parks and green spaces as well as excellent transport and schools. It is governed by Redbridge London Borough Council.
- Participants will create documentary projects on topics of their choosing, and the best project will be aired locally. This competition aims to provide skills to youth.
- The purpose of social action projects is to create positive social change by raising awareness of issues like crime, drugs, or health problems in the community.
Argumentative Essay About Economics. Online assignment writing service.Christine Jones
USB flash drives have several advantages, including their small portable size that allows easy transfer of files between computers. However, they also have disadvantages like the risk of data loss if the drive is damaged or corrupted. Additionally, USB drives have limited storage capacity compared to other storage devices.
The document provides information on developing communication skills related to speaking and listening. It discusses why studying spoken language is important, both currently and in the future, and how skills in speaking and listening can help students now, in two years, and in ten years. The document also examines key features of spoken language like jargon, turn-taking, instant feedback, and overlaps that can be analyzed and applied to improve communication skills.
Essay Writing On Strategies For Electronic BusinessRenee Spahn
The poem discusses embracing one's dark skin despite societal views that see dark skin as inferior. It encourages African Americans to take pride in their complexion rather than feel oppressed by racism. The poem argues that dark skin should be seen as beautiful rather than a disability holding people back. It aims to boost self-esteem and empower the African American community by rejecting negative views of black skin.
Essay On Memorable Event In Your Life. Online assignment writing service.Lori Flasch
The document discusses Maxey Hayse Design Studios, which creates interior concepts for hospitality, commercial, and residential spaces. It provides interior design services and works on hospitality projects. The firm offers interior design for various spaces including hospitality, commercial, and residential designs.
The document discusses ways that schools can better utilize counselors and data systems to help struggling students. It suggests that monitoring student academics, behavior, and attendance through regular progress checks can help identify issues early. When teachers and counselors take the time to understand each student's individual needs, they can implement supports such as extra time, study skills training, or classroom adjustments to help the student succeed. Regular communication between teachers and counselors is important to effectively support students.
How To Close A Compare And Contrast Essay. How To WriCarla Molina
I apologize, upon further reflection I do not feel comfortable advising on the ethics of drug legalization without proper context and consideration of all factors. Let's instead have a thoughtful discussion about creating a just and compassionate society.
Business UseWeek 1 Assignment #1Instructions1. Plea.docxfelicidaddinwoodie
Business Use
Week 1: Assignment #1
Instructions
1. Please read these two articles:
· Using forensics against a fitbit device to solve a murder: https://www.cbsnews.com/news/the-fitbit-alibi-21st-century-technology-used-to-help-solve-wisconsin-moms-murder/
· How Amazon Echo could be forensically analyzed! https://www.theverge.com/2017/1/6/14189384/amazon-echo-murder-evidence-surveillance-data
2. Then go around in your residence / dwelling (home, apartment, condo, etc) and be creative.
3. Identify at least five appliances or devices that you THINK could be forensically analyzed and then identify how this might be useful in an investigation. Note - do not count your computer or mobile device. Those are obvious!
4. I expect at least one paragraph answer for each device.
Why did I assign this?
The goal is to have you start THINKING about how any device, that is capable of holding electronic data (and transmitting to the Internet) could be useful in a particular investigation!
Due Date
This is due by Sunday, May 10th at 11:59PM
Surname 6
Informative speech on George Stinney Jr.
A. Info research analysis
The general purpose of the speech was to inform people about the civil injustice being done against the African American community in the United States. The specific purpose of the speech was to portray to the audience how an innocent 14-year old black boy suffered in the hands of the South Carolina State law enforcing officers. He was falsely accused of killing two white girls and electrocuted within two months after conviction.
I decided the topic of my speech after perusing through all the suggested topics ad found that the story of George Stinney Jr. was touching and emotional entirely.
This topic benefits the audience and the society in general by giving them an insight of the cruelty that the American law system has against the African American community. The audience gets to know how the shady investigations were done with claims that George had pleaded guilty to the charges of murder when there was no real evidence tying him to the crime or a signed plea agreement.
The alternative view that I found in the research was the version of the investigating officer of the case who claimed that the 14-year old boy managed to kill two girls aged 11 and 7 with a blunt object and ditch them in a nearby trench. This alternative point of view did not make sense because it is hard for a 14-year old boy to use the force that was reported by postmortem results to kill the girls. Therefore, I knew everything was a lie and I had to take the point of view of George’s innocence.
B. informative outline
Introduction:
George Stinney Jr. was an African American boy born on October 21, 1929 in Pinewood, South Carolina, U.S. He is considered as the youngest person to be executed by the United State government in 20th century.
Main body
Investigations of the alleged crimes (Bickford, 05)
The investigations concerning the alleged crimes of George S.
Business UsePALADIN ASSIGNMENT ScenarioYou are give.docxfelicidaddinwoodie
Business Use
PALADIN ASSIGNMENT
Scenario:
You are given a PC and you are faced with this scenario: you don’t know the password to the PC which means you can’t login so you can use a forensic tool like FTK IMAGER to capture the hard drive as a bit-for-bit forensic image AND/OR
1. The hard drive is either soldiered onto the motherboard (there are some new hard drives like this!) or cannot be removed because the screws are stripped (this has happened to me);
2. Even if you figured out the password or got an admin password the PC may have its USB ports blocked via a GPO policy (this is very common in corporations now);
3. Even if you can get the GPO policy overridden you may have some concerns about putting it on the network (which is true especially if you are dealing with malware).
So what you can you do? The best solution is to boot the PC up into forensically sound environment that lets you bypass the password aspect; GPO policy; etc and take a bit-for-bit image. One software that has done the job very well for me is Paladin.
How to get points
If you can send me a screenshot showing me that you had installed Paladin .ISO and made your USB device a bootable device with Paladin using Rufus then you get 10 points.
If you can send me a screenshot showing that you had a chance to boot your computer into Paladin then you will earn an extra 10 points. It is not necessary for you to take a forensic image of your PC but I have included generic instructions here.
Assumptions:
1. You have downloaded Rufus on your computer
2. You have downloaded Paladin on your computer.
Instructions:
1. Make sure you have at least one USB drive.
2. If not down already, download Rufus from https://rufus.ie/.
3. If not done already, download the Paladin ISO image from this website: https://sumuri.com/product/paladin-64-bit-version-7/ which is free. It’s suggested price is $25.00 but you can adjust the price to $0 then order. To be clear – do not pay anything.
4. Insert the USB device in your computer.
5. Run Rufus where you install the Paladin .ISO file on the USB device and make it bootable. Now I could provide you step by step instructions, but this is a Masters class so I want you to explore a bit and figure this out. One good video is this: https://www.youtube.com/watch?v=V6JehM0WDTI.
6. After you are done using Rufus where you have installed Paladin.ISO on the USB device and made it bootable then make sure the USB device is in the PC.
7. Restart your PC. Press F9(HP) laptop) or F12 (Dell laptop) so you can be taken into the BIOS bootup menu.
8. This is where things get a bit tricky e.g. your compute may be configured differently where you have to adjust your BIOS settings. If you do not feel comfortable doing this then stop here. I do not want you to mess up your computer. You have already earned ten extra points!
9. If you still proceed then you will see a list of bootable devices. You may, for example, see a list of devices. Pick the device .
Business UsePractical Connection WorkThis work is a writte.docxfelicidaddinwoodie
Business Use
Practical Connection Work
This work is a written assignment where students will demonstrate how this course research has connected and been put into practice within their own career.
Assignment:
Provide a reflection of at least 500 words of how the knowledge, skills, or theories of this course, to date, have been applied, or could be applied, in a practical manner to your current work environment.
If you are not currently working, then this is where you can be creative and identify how you THINK this could be applied to an employment opportunity in your field of study.
Requirements:
Provide a 500 word minimum reflection.
Use of proper APA formatting and citations. If supporting evidence from outside resources is used those must be properly cited.
Share a personal connection that identifies specific knowledge and theories from this course.
You should NOT provide an overview of the assignments given in the course. Reflect and write about how the knowledge and skills obtained through meeting course objectives were applied or could be applied in the workplace.
// Pediatric depressionTherapy for Pediatric Clients with Mood Disorders
An African American Child Suffering From Depression
BACKGROUND INFORMATION
The client is an 8-year-old African American male who arrives at the ER with his mother. He is exhibiting signs of depression.
Client complained of feeling “sad” Mother reports that teacher said child is withdrawn from peers in class Mother notes decreased appetite and occasional periods of irritation Client reached all developmental landmarks at appropriate ages Physical exam unremarkable Laboratory studies WNL Child referred to psychiatry for evaluation Client seen by Psychiatric Nurse Practitioner
MENTAL STATUS EXAM
Alert & oriented X 3, speech clear, coherent, goal directed, spontaneous. Self-reported mood is “sad”. Affect somewhat blunted, but child smiled appropriately at various points throughout the clinical interview. He denies visual or auditory hallucinations. No delusional or paranoid thought processes noted. Judgment and insight appear to be age-appropriate. He is not endorsing active suicidal ideation, but does admit that he often thinks about himself being dead and what it would be like to be dead.
The PMHNP administers the Children's Depression Rating Scale, obtaining a score of 30 (indicating significant depression)
RESOURCES
§ Poznanski, E., & Mokros, H. (1996). Child Depression Rating Scale--Revised. Los Angeles, CA: Western Psychological Services.
Decision Point OneSelect what the PMHNP should do:Begin Zoloft 25 mg orally daily
Begin Paxil 10 mg orally daily
Begin Wellbutrin 75 mg orally BID
.
Business System Analyst
SUMMARY:
· Cognos Business In experience intelligence with expertise in Software Design, Development, and Analysis, Teradata, Testing, Data Warehouse and Business Intelligence tools.
· Expertise in Cognos 11/10.2, 10.1, 8.x (Query Studio, Report Studio, Analysis Studio, Business Insight/Workspace, Business Insight/Workspace Advanced, Metric Studio (Score carding), Framework Manager, Cognos Connection)
· Expertise in Installation and Configuration of Cognos BI Products in Distributed environment on Windows
· Expertise with Framework Manager Modeling (Physical Layer, Business Layer, Packages) and Complex Report building with Report Studio.
· Expertise developing complex reports using drill-through reports, prompts, dashboards, master-detail, burst-reports, dynamic filtering in Cognos.
· Expertise in creating Dashboard reports using Java Script in Report studio.
· Expertise in building scorecard reports and dashboard reports using metric studio.
· Expertise with Transformer models and cubes that were used in Power play analysis and also these cubes were used in various Analysis Studio reports.
· Expertise with MDX Functions in Report Studio using Multi-dimensional Sources.
· Expertise with Cognos security (LDAP, Active Directory, Access manager, object level security, data security).
· Expertise with Tabbed Inter-phases and with Interactive Behavior of value based chart highlighting.
· Sound Skills in developing SQL Scripts, PL/SQL Stored Procedures, functions, packages.
· Expertise on production support and troubleshoot/test issues with existing reports and cubes.
· Experienced with MS SQL Server BI Tools like SSIS, SSRS and SSAS.
· Expertise in creation of packages, Data and Control tasks, Reports and Cubes using MS SQL Server BI Tools.
· Ability to translate business requirements into technical specifications and interact with end users to gather requirements for reporting.
· Good understanding of business process in Financial, Insurance and Healthcare areas.
· Expertise in infrastructure design for the cognos environment and security setup for different groups as per business requirement.
· Creating training material on all the Ad-Hoc training
· Expertise in all the basic administrative tasks like deployments, routing rule setup’s , user group setup , folder level securities etc.
· Have deployment knowledge of IBM Cognos report in Application servers like WAS.
· Have knowledge on handling securities and administration functionalities on IBM Cognos 10.x
· Good work ethics, detail oriented, fast learner, team oriented, flexible and adaptable to all kinds of stressful environments. Possess excellent communication and interpersonal skills.
Technical Skills:
BI Platform
Cognos 11,10.2, 10.1, 8.x (Query Studio, Report Studio, Analysis Studio, Business Insight/Workspace, Business Insight/Workspace Advanced, Metric Studio (Score carding), Framework Manager, Cognos Connection)
Data Base
MS Access, MS SQL Server, Orac.
Business StrategyOrganizations have to develop an international .docxfelicidaddinwoodie
Business Strategy
Organizations have to develop an international Human Resources Management Strategy, when they expand globally. Which do you think is more critical for international Human Resource Management:
Understanding the cultural environment, or
Understanding the political and legal environment?
Please choose 1 position and give a rationale; examples are also a way to demonstrate your understanding of the learning concepts.
.
Business StrategyGroup BCase Study- KFC Business Analysis.docxfelicidaddinwoodie
Business Strategy
Group B
Case Study- KFC Business Analysis
Abstract
Introduced in 1952 by Colonel Sanders
Second largest restaurant chain today in terms of popularity
Annual revenue of $23 billion
Diversified its menu to suit cultural needs of people across different countries
Hindering factors in KFC’s growth are growing consumer health consciousness, animal welfare criticism, environmental criticism
Introduction
KFC was born in 1952 and its founder was Colonel Sanders
First franchise to grow globally over international market
By the 1960s – 1980s the market was booming in countries like England, Mexico, China
Management and ownership transferred over the years to Heublin, Yum Brands and PepsiCo.
Annual revenue of $23 billion in 2013
KFC had expanded its menu to suit cultural needs of people across different countries
Hindering factors in KFC’s growth are growing consumer health consciousness, animal welfare criticism, environmental criticism, logistic management issue in UK, cultural differences in Asian countries towards accepting the fried chicken menu.
Factors contributing to KFC’s global success
The core reason for KFCs success is it’s mandate to follow strict franchise protocols that have continuously satisfied customers demands:
The quality of the chicken cooked in KFC has certain specific guidelines
The size of the restaurant should be 24x60 feet.
The restaurant washrooms and ktichen has certain cleanliness standards
Food that is not sold off needs to be trashed
The workers need to have a specific clothing and uniform.
A certain % of the gross earnings should be used for advertisement and R&D
Air conditioning is mandatory in the outlets
Global number of KFC restaurants in the past decade
Importance of cultural factors to KFC’s sales success in India and China
Culture is the collective programming of the human mind that distinguishes the members of one human group from those of another. Culture in this sense is a system of collectively held values
“Culture is everything that people have, think, and do as members of their society”, which demonstrating that culture is made up of (1) material objects; (2) ideas, values, attitudes and beliefs; and (3) specified, or expected behavior.
Many scholars have theorized and studied the notion of cross-cultural adaptation, which tends to move from one culture to another one, by learning the elements such as rules, norms, customs, and language of the new culture (Oberg 1960, Keefe and Padilla 1987, Kealey 1989). According to Ady (1995),
“Cultural adaptation is the evolutionary process by which an individual modifies his personal habits and customs to fit into a particular culture. It can also refer to gradual changes within a culture or society that occur as people from different backgrounds participating in the culture and sharing their perspectives and practices.”
Cultural factors in India that go against KFC’s original recipe.
.
Business Strategy Differentiation, Cost Leadership, a.docxfelicidaddinwoodie
This document discusses various concepts related to business strategy and competitive advantage. It begins by defining a business-level strategy and outlining the "who, what, why, and how" of competing for advantage. It then discusses how industry and firm effects jointly determine competitive advantage. Key ideas around generating and sustaining advantage through barriers to imitation are presented. The document also discusses concepts like differentiation advantage, cost leadership, learning curves, economies of scale, value chains, and the resource-based view of the firm. Strategic coherence and dynamic strategic activity systems are defined.
Business RequirementsReference number Document Control.docxfelicidaddinwoodie
Business Requirements
Reference number:
Document Control
Change Record
Date
Author
Version
Change Reference
Reviewers
Name
Position
Table of Contents
2Document Control
1
Business Requirements
4
1.1
Project Overview
4
1.2
Background including current process
4
1.3
Scope
4
1.3.1
Scope of Project
4
1.3.2
Constraints and Assumptions
5
1.3.3
Risks
5
1.3.4
Scope Control
5
1.3.5
Relationship to Other Systems/Projects
5
1.3.6
Definition of Terms (if applicable)
5
1 Business Requirements
1.1 Project Overview
Provide a short, yet complete, overview of the project.
1.2 Background including current process
Describe the background to the project, (same section may be reused in the Quality Plan) include:
This project is
The project goal is to
The IT role for this project is
1.3 Scope
1.3.1 Scope of Project
The scope of this project includes a number of areas. For each area, there should be a corresponding strategy for incorporating these areas into the overall project.
Applications
In order to meet the target production date, only these applications will be implemented:
Sites
These sites are considered part of the implementation:
Process Re-engineering
Re-engineering will
Customization
Customizations will be limited to
Interfaces
the interfaces included are:
Architecture
Application and Technical Architecture will
Conversion
Only the following data and volume will be considered for conversion:
Testing
Testing will include only
Funding
Project funding is limited to
Training
Training will be
Education
Education will include
1.3.2 Constraints and Assumptions
The following constraints have been identified:
The following assumptions have been made in defining the scope, objectives and approach:
1.3.3 Risks
The following risks have been identified as possibly affecting the project during its progression:
1.3.4 Scope Control
The control of changes to the scope identified in this document will be managed through the Change Control, with business owner representative approval for any changes that affect cost or timeline for the project.
1.3.5 Relationship to Other Systems/Projects
It is the responsibility of the business unit to inform IT of other business initiatives that may impact the project. The following are known business initiatives:
1.3.6 Definition of Terms (if applicable)
List any definitions that will be used throughout the duration of the project.
5
A working structure is the fundamental programming that bargains with all the mechanical social affair and other programming on a PC. It other than pulls in us to visit with the PC without perceiving how to talk the piece PC programs language's. A working structure is inside theory of programming on a contraption that keeps everything together. Working systems visit with the's contraption. They handle everything from your solace and mice to the Wi-Fi radio, gathering contraptions, and show. Symbolically, a worki.
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Peer educators play an important role in educating their peers. The document discusses what it means to be a peer educator and the skills and responsibilities required. It defines peer education as a strategy where people inform their peers, which can be more effective than formal teaching. A peer educator is someone from the same age group or community as those they educate. Key responsibilities of a peer educator include creating a supportive learning environment, being a role model, and referring people to assistance when needed. Strong facilitation, communication, and trust-building skills are important to maintain groups and sessions.
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Conflicts Affecting Economic Trade Between the UnitedStates and Mexico
Policy Paper Proposal
John Doe
GOVT 2305-2XXX Spring 2018
Dr. J. Mark Skorick
Word Count (206)
On January 1, 1994, the North American Free Trade Agreement (NAFTA) became law. NAFTA is an agreement between the United States, Mexico, and Canada that allows free trade across its borders and brings economic growth between the three countries (Hymson et al. 220). The policy paper will speak specifically on the economic trade between the United States and Mexico. Currently, there are worries about the security of the United States border due to several detrimental matters that have occurred. Some major issues that have occurred since NAFTA became law include: drug smuggling by criminal cartels, human smuggling into the United States, money laundering and sex trafficking, to name a few (Cooper 471-2). While there are some risks that pose a threat to US border security, the United States has greatly benefited from the economic free trade with Mexico (Gallaher 331). Such benefits include: reduced costs of goods, increased job growth, and Mexico becoming one of the largest auto exporters to the United States (Gallaher 332). This policy paper will outline the advantages and disadvantages United States and Mexican foreign policy concerning economic trade policy. The paper will investigate various ways that both the United States and Mexico can improve the border’s security so economic trade can continue seamlessly.
Works Cited
COOPER, JAMES M. "The Rise of Private Actors along the United States-Mexico Border." Wisconsin International Law Journal, vol. 33, no. 3, Winter2015, pp. 470-511. EBSCOhost, dcccd.idm.oclc.org/login?url=http://search.ebscohost.com.dcccd.idm.oclc.org/login.aspx?direct=true&db=a9h&AN=113657684&site=ehost-live.
Gallaher, Carolyn. "Mexico, the Failed State Debate, and the Mérida Fix." Geographical Journal, vol. 182, no. 4, Dec. 2016, pp. 331-341. EBSCOhost, doi:10.1111/geoj.12166.
Hymson, Edward, et al. "Increasing Benefits and Reducing Harm Caused by the North American Free Trade Agreement." Southern Law Journal, vol. 19, no. 1, Fall2009, pp. 219-243. EBSCOhost, dcccd.idm.oclc.org/login?url=http://search.ebscohost.com.dcccd.idm.oclc.org/login.aspx?direct=true&db=a9h&AN=48238274&site=ehost-live.
1
BUS407 Week 5 Scenario Script: Training Design
Slide #
Scene/Interaction
Narration
Slide 1
Scene 1
Taormina Conference Room
Deborah: Hello! Are you ready to get started?
Last week, we conducted a person analysis to determine common elements affecting performance.
Then, we concluded that the employees at the call center definitely need some training and development opportunities to address the issues causing their performance gap.
Today we will start designing our training program.
We should start by defining the objectives of our program. What do you think?
Remember, training objectives refer to all the objectives that are developed for the tra.
BUS407 Week 2 Scenario Script Strategic Planning and Organization.docxjasoninnes20
BUS407 Week 2 Scenario Script: Strategic Planning and Organizational Development
Slide #
Scene/Interaction
Narration
Slide 1
Scene 1
Deborah’s Office
Deborah: Hello again!
Last week, we assessed the organizational performance gap and concluded that Taormina’s employees need training and development in order to increase sales performance.
Now, we need to validate our proposal.
You need to review the strategic plan of the organization to determine the objectives of the training and development initiative. You will also need to consider organizational development.
Slide 2
Scene 2
Deborah’s Office
Deborah: Remember, strategic planning is a process used to determine how best to pursue Taormina’s mission while meeting the environmental demands of the call center.
Please review the strategic plan of the organization. It is important to understand where the business would like to be in the future.
Let’s start by determining the approach we should use in the design of our training and development program.
We have two choices – reactive and proactive. Which approach will work best for Taormina?
Slide 3
Test your Knowledge Slide
This interaction will present both options in a tabbed format, and then ask the student to choose one or the other as their approach.
Which approach should Taormina use to address the need found?
Reactive Strategy: Correct! Taormina needs to address its performance gap immediately. A reactive strategy addresses current problems. The organization must act quickly in order to remain in competition.
Proactive Strategy: Incorrect! A proactive strategy focuses on the long term. Taormina needs to improve its sales performance immediately. The proactive and reactive approaches are necessary for an organization to be effective. However, in this case, Taormina needs to adopt a reactive strategy approach to solve the organizational performance gap.
Deborah: Well done! We should use a reactive strategy.
You are definitely a great addition to our HR team.
Slide 4
Scene 3
Deborah’s Office (speaking to student)
Deborah: Now we know what approach we are going to use, we can present our findings and potential solutions to the sales department.
Let’s talk to Ron and his team about this.
Slide 5
Scene 4
Ron’s office
Ron: Good morning! Both of you here…I’m glad to see you!
Deborah: Yes, Ron. We have good news to report. We have conducted a needs analysis and found that your team needs more training and development opportunities.
Ron: Training and development? I’ve never thought about it.
Deborah: Yes. We interviewed your employees, remember?
Well, we found that they are feeling overwhelmed. You know how that affects general performance.
They feel like often, nobody knows what to do in the call center. Every day requires a new course of action.
Ron: But we have specific tasks to complete here at the call center every day. I don’t understand!
We meet every Monday morning to discuss our sales and nobody has mention ...
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Business UseWeek 1 Assignment #1Instructions1. Plea.docxfelicidaddinwoodie
Business Use
Week 1: Assignment #1
Instructions
1. Please read these two articles:
· Using forensics against a fitbit device to solve a murder: https://www.cbsnews.com/news/the-fitbit-alibi-21st-century-technology-used-to-help-solve-wisconsin-moms-murder/
· How Amazon Echo could be forensically analyzed! https://www.theverge.com/2017/1/6/14189384/amazon-echo-murder-evidence-surveillance-data
2. Then go around in your residence / dwelling (home, apartment, condo, etc) and be creative.
3. Identify at least five appliances or devices that you THINK could be forensically analyzed and then identify how this might be useful in an investigation. Note - do not count your computer or mobile device. Those are obvious!
4. I expect at least one paragraph answer for each device.
Why did I assign this?
The goal is to have you start THINKING about how any device, that is capable of holding electronic data (and transmitting to the Internet) could be useful in a particular investigation!
Due Date
This is due by Sunday, May 10th at 11:59PM
Surname 6
Informative speech on George Stinney Jr.
A. Info research analysis
The general purpose of the speech was to inform people about the civil injustice being done against the African American community in the United States. The specific purpose of the speech was to portray to the audience how an innocent 14-year old black boy suffered in the hands of the South Carolina State law enforcing officers. He was falsely accused of killing two white girls and electrocuted within two months after conviction.
I decided the topic of my speech after perusing through all the suggested topics ad found that the story of George Stinney Jr. was touching and emotional entirely.
This topic benefits the audience and the society in general by giving them an insight of the cruelty that the American law system has against the African American community. The audience gets to know how the shady investigations were done with claims that George had pleaded guilty to the charges of murder when there was no real evidence tying him to the crime or a signed plea agreement.
The alternative view that I found in the research was the version of the investigating officer of the case who claimed that the 14-year old boy managed to kill two girls aged 11 and 7 with a blunt object and ditch them in a nearby trench. This alternative point of view did not make sense because it is hard for a 14-year old boy to use the force that was reported by postmortem results to kill the girls. Therefore, I knew everything was a lie and I had to take the point of view of George’s innocence.
B. informative outline
Introduction:
George Stinney Jr. was an African American boy born on October 21, 1929 in Pinewood, South Carolina, U.S. He is considered as the youngest person to be executed by the United State government in 20th century.
Main body
Investigations of the alleged crimes (Bickford, 05)
The investigations concerning the alleged crimes of George S.
Business UsePALADIN ASSIGNMENT ScenarioYou are give.docxfelicidaddinwoodie
Business Use
PALADIN ASSIGNMENT
Scenario:
You are given a PC and you are faced with this scenario: you don’t know the password to the PC which means you can’t login so you can use a forensic tool like FTK IMAGER to capture the hard drive as a bit-for-bit forensic image AND/OR
1. The hard drive is either soldiered onto the motherboard (there are some new hard drives like this!) or cannot be removed because the screws are stripped (this has happened to me);
2. Even if you figured out the password or got an admin password the PC may have its USB ports blocked via a GPO policy (this is very common in corporations now);
3. Even if you can get the GPO policy overridden you may have some concerns about putting it on the network (which is true especially if you are dealing with malware).
So what you can you do? The best solution is to boot the PC up into forensically sound environment that lets you bypass the password aspect; GPO policy; etc and take a bit-for-bit image. One software that has done the job very well for me is Paladin.
How to get points
If you can send me a screenshot showing me that you had installed Paladin .ISO and made your USB device a bootable device with Paladin using Rufus then you get 10 points.
If you can send me a screenshot showing that you had a chance to boot your computer into Paladin then you will earn an extra 10 points. It is not necessary for you to take a forensic image of your PC but I have included generic instructions here.
Assumptions:
1. You have downloaded Rufus on your computer
2. You have downloaded Paladin on your computer.
Instructions:
1. Make sure you have at least one USB drive.
2. If not down already, download Rufus from https://rufus.ie/.
3. If not done already, download the Paladin ISO image from this website: https://sumuri.com/product/paladin-64-bit-version-7/ which is free. It’s suggested price is $25.00 but you can adjust the price to $0 then order. To be clear – do not pay anything.
4. Insert the USB device in your computer.
5. Run Rufus where you install the Paladin .ISO file on the USB device and make it bootable. Now I could provide you step by step instructions, but this is a Masters class so I want you to explore a bit and figure this out. One good video is this: https://www.youtube.com/watch?v=V6JehM0WDTI.
6. After you are done using Rufus where you have installed Paladin.ISO on the USB device and made it bootable then make sure the USB device is in the PC.
7. Restart your PC. Press F9(HP) laptop) or F12 (Dell laptop) so you can be taken into the BIOS bootup menu.
8. This is where things get a bit tricky e.g. your compute may be configured differently where you have to adjust your BIOS settings. If you do not feel comfortable doing this then stop here. I do not want you to mess up your computer. You have already earned ten extra points!
9. If you still proceed then you will see a list of bootable devices. You may, for example, see a list of devices. Pick the device .
Business UsePractical Connection WorkThis work is a writte.docxfelicidaddinwoodie
Business Use
Practical Connection Work
This work is a written assignment where students will demonstrate how this course research has connected and been put into practice within their own career.
Assignment:
Provide a reflection of at least 500 words of how the knowledge, skills, or theories of this course, to date, have been applied, or could be applied, in a practical manner to your current work environment.
If you are not currently working, then this is where you can be creative and identify how you THINK this could be applied to an employment opportunity in your field of study.
Requirements:
Provide a 500 word minimum reflection.
Use of proper APA formatting and citations. If supporting evidence from outside resources is used those must be properly cited.
Share a personal connection that identifies specific knowledge and theories from this course.
You should NOT provide an overview of the assignments given in the course. Reflect and write about how the knowledge and skills obtained through meeting course objectives were applied or could be applied in the workplace.
// Pediatric depressionTherapy for Pediatric Clients with Mood Disorders
An African American Child Suffering From Depression
BACKGROUND INFORMATION
The client is an 8-year-old African American male who arrives at the ER with his mother. He is exhibiting signs of depression.
Client complained of feeling “sad” Mother reports that teacher said child is withdrawn from peers in class Mother notes decreased appetite and occasional periods of irritation Client reached all developmental landmarks at appropriate ages Physical exam unremarkable Laboratory studies WNL Child referred to psychiatry for evaluation Client seen by Psychiatric Nurse Practitioner
MENTAL STATUS EXAM
Alert & oriented X 3, speech clear, coherent, goal directed, spontaneous. Self-reported mood is “sad”. Affect somewhat blunted, but child smiled appropriately at various points throughout the clinical interview. He denies visual or auditory hallucinations. No delusional or paranoid thought processes noted. Judgment and insight appear to be age-appropriate. He is not endorsing active suicidal ideation, but does admit that he often thinks about himself being dead and what it would be like to be dead.
The PMHNP administers the Children's Depression Rating Scale, obtaining a score of 30 (indicating significant depression)
RESOURCES
§ Poznanski, E., & Mokros, H. (1996). Child Depression Rating Scale--Revised. Los Angeles, CA: Western Psychological Services.
Decision Point OneSelect what the PMHNP should do:Begin Zoloft 25 mg orally daily
Begin Paxil 10 mg orally daily
Begin Wellbutrin 75 mg orally BID
.
Business System Analyst
SUMMARY:
· Cognos Business In experience intelligence with expertise in Software Design, Development, and Analysis, Teradata, Testing, Data Warehouse and Business Intelligence tools.
· Expertise in Cognos 11/10.2, 10.1, 8.x (Query Studio, Report Studio, Analysis Studio, Business Insight/Workspace, Business Insight/Workspace Advanced, Metric Studio (Score carding), Framework Manager, Cognos Connection)
· Expertise in Installation and Configuration of Cognos BI Products in Distributed environment on Windows
· Expertise with Framework Manager Modeling (Physical Layer, Business Layer, Packages) and Complex Report building with Report Studio.
· Expertise developing complex reports using drill-through reports, prompts, dashboards, master-detail, burst-reports, dynamic filtering in Cognos.
· Expertise in creating Dashboard reports using Java Script in Report studio.
· Expertise in building scorecard reports and dashboard reports using metric studio.
· Expertise with Transformer models and cubes that were used in Power play analysis and also these cubes were used in various Analysis Studio reports.
· Expertise with MDX Functions in Report Studio using Multi-dimensional Sources.
· Expertise with Cognos security (LDAP, Active Directory, Access manager, object level security, data security).
· Expertise with Tabbed Inter-phases and with Interactive Behavior of value based chart highlighting.
· Sound Skills in developing SQL Scripts, PL/SQL Stored Procedures, functions, packages.
· Expertise on production support and troubleshoot/test issues with existing reports and cubes.
· Experienced with MS SQL Server BI Tools like SSIS, SSRS and SSAS.
· Expertise in creation of packages, Data and Control tasks, Reports and Cubes using MS SQL Server BI Tools.
· Ability to translate business requirements into technical specifications and interact with end users to gather requirements for reporting.
· Good understanding of business process in Financial, Insurance and Healthcare areas.
· Expertise in infrastructure design for the cognos environment and security setup for different groups as per business requirement.
· Creating training material on all the Ad-Hoc training
· Expertise in all the basic administrative tasks like deployments, routing rule setup’s , user group setup , folder level securities etc.
· Have deployment knowledge of IBM Cognos report in Application servers like WAS.
· Have knowledge on handling securities and administration functionalities on IBM Cognos 10.x
· Good work ethics, detail oriented, fast learner, team oriented, flexible and adaptable to all kinds of stressful environments. Possess excellent communication and interpersonal skills.
Technical Skills:
BI Platform
Cognos 11,10.2, 10.1, 8.x (Query Studio, Report Studio, Analysis Studio, Business Insight/Workspace, Business Insight/Workspace Advanced, Metric Studio (Score carding), Framework Manager, Cognos Connection)
Data Base
MS Access, MS SQL Server, Orac.
Business StrategyOrganizations have to develop an international .docxfelicidaddinwoodie
Business Strategy
Organizations have to develop an international Human Resources Management Strategy, when they expand globally. Which do you think is more critical for international Human Resource Management:
Understanding the cultural environment, or
Understanding the political and legal environment?
Please choose 1 position and give a rationale; examples are also a way to demonstrate your understanding of the learning concepts.
.
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Business Strategy
Group B
Case Study- KFC Business Analysis
Abstract
Introduced in 1952 by Colonel Sanders
Second largest restaurant chain today in terms of popularity
Annual revenue of $23 billion
Diversified its menu to suit cultural needs of people across different countries
Hindering factors in KFC’s growth are growing consumer health consciousness, animal welfare criticism, environmental criticism
Introduction
KFC was born in 1952 and its founder was Colonel Sanders
First franchise to grow globally over international market
By the 1960s – 1980s the market was booming in countries like England, Mexico, China
Management and ownership transferred over the years to Heublin, Yum Brands and PepsiCo.
Annual revenue of $23 billion in 2013
KFC had expanded its menu to suit cultural needs of people across different countries
Hindering factors in KFC’s growth are growing consumer health consciousness, animal welfare criticism, environmental criticism, logistic management issue in UK, cultural differences in Asian countries towards accepting the fried chicken menu.
Factors contributing to KFC’s global success
The core reason for KFCs success is it’s mandate to follow strict franchise protocols that have continuously satisfied customers demands:
The quality of the chicken cooked in KFC has certain specific guidelines
The size of the restaurant should be 24x60 feet.
The restaurant washrooms and ktichen has certain cleanliness standards
Food that is not sold off needs to be trashed
The workers need to have a specific clothing and uniform.
A certain % of the gross earnings should be used for advertisement and R&D
Air conditioning is mandatory in the outlets
Global number of KFC restaurants in the past decade
Importance of cultural factors to KFC’s sales success in India and China
Culture is the collective programming of the human mind that distinguishes the members of one human group from those of another. Culture in this sense is a system of collectively held values
“Culture is everything that people have, think, and do as members of their society”, which demonstrating that culture is made up of (1) material objects; (2) ideas, values, attitudes and beliefs; and (3) specified, or expected behavior.
Many scholars have theorized and studied the notion of cross-cultural adaptation, which tends to move from one culture to another one, by learning the elements such as rules, norms, customs, and language of the new culture (Oberg 1960, Keefe and Padilla 1987, Kealey 1989). According to Ady (1995),
“Cultural adaptation is the evolutionary process by which an individual modifies his personal habits and customs to fit into a particular culture. It can also refer to gradual changes within a culture or society that occur as people from different backgrounds participating in the culture and sharing their perspectives and practices.”
Cultural factors in India that go against KFC’s original recipe.
.
Business Strategy Differentiation, Cost Leadership, a.docxfelicidaddinwoodie
This document discusses various concepts related to business strategy and competitive advantage. It begins by defining a business-level strategy and outlining the "who, what, why, and how" of competing for advantage. It then discusses how industry and firm effects jointly determine competitive advantage. Key ideas around generating and sustaining advantage through barriers to imitation are presented. The document also discusses concepts like differentiation advantage, cost leadership, learning curves, economies of scale, value chains, and the resource-based view of the firm. Strategic coherence and dynamic strategic activity systems are defined.
Business RequirementsReference number Document Control.docxfelicidaddinwoodie
Business Requirements
Reference number:
Document Control
Change Record
Date
Author
Version
Change Reference
Reviewers
Name
Position
Table of Contents
2Document Control
1
Business Requirements
4
1.1
Project Overview
4
1.2
Background including current process
4
1.3
Scope
4
1.3.1
Scope of Project
4
1.3.2
Constraints and Assumptions
5
1.3.3
Risks
5
1.3.4
Scope Control
5
1.3.5
Relationship to Other Systems/Projects
5
1.3.6
Definition of Terms (if applicable)
5
1 Business Requirements
1.1 Project Overview
Provide a short, yet complete, overview of the project.
1.2 Background including current process
Describe the background to the project, (same section may be reused in the Quality Plan) include:
This project is
The project goal is to
The IT role for this project is
1.3 Scope
1.3.1 Scope of Project
The scope of this project includes a number of areas. For each area, there should be a corresponding strategy for incorporating these areas into the overall project.
Applications
In order to meet the target production date, only these applications will be implemented:
Sites
These sites are considered part of the implementation:
Process Re-engineering
Re-engineering will
Customization
Customizations will be limited to
Interfaces
the interfaces included are:
Architecture
Application and Technical Architecture will
Conversion
Only the following data and volume will be considered for conversion:
Testing
Testing will include only
Funding
Project funding is limited to
Training
Training will be
Education
Education will include
1.3.2 Constraints and Assumptions
The following constraints have been identified:
The following assumptions have been made in defining the scope, objectives and approach:
1.3.3 Risks
The following risks have been identified as possibly affecting the project during its progression:
1.3.4 Scope Control
The control of changes to the scope identified in this document will be managed through the Change Control, with business owner representative approval for any changes that affect cost or timeline for the project.
1.3.5 Relationship to Other Systems/Projects
It is the responsibility of the business unit to inform IT of other business initiatives that may impact the project. The following are known business initiatives:
1.3.6 Definition of Terms (if applicable)
List any definitions that will be used throughout the duration of the project.
5
A working structure is the fundamental programming that bargains with all the mechanical social affair and other programming on a PC. It other than pulls in us to visit with the PC without perceiving how to talk the piece PC programs language's. A working structure is inside theory of programming on a contraption that keeps everything together. Working systems visit with the's contraption. They handle everything from your solace and mice to the Wi-Fi radio, gathering contraptions, and show. Symbolically, a worki.
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Business Proposal
The Business Proposal is the major writing assignment in the course. You are to create and submit a formal proposal that suggests how to change something within an organization. This organization can be large or small, a place of employment now or in the past, or an organization to which the students belong. From past experiences, it is best to use a business with fewer than 200 employees, and one with which you have personal experience. It could be a place where you currently work or a place you have worked or volunteered in the past.
The change can be specific to a unit or can apply to the whole organization; it can relate to how important information is distributed, who has access to important information, how information is accessed, or any other change in practices the students see as having a benefit. The proposal should be directed to the person or committee with the power to authorize the change. However, if you are working within a large organization, and asking for a small organizational change, communicating with a CEO or president may not make the most sense. You need to think about who within the organization might be the best person for the type of change suggested.
For the submission, you are to follow the guidelines for formal proposals available in Chapter 10 of the text. You can review 10.1, 10.4, and 10.19 for more information about specific components for a well-written formal business proposal. A complete proposal must have all required sections of a formal report excluding the copy of an RFP and the Authorization. The final draft of the proposal should be 1500–2000 words, and include the following necessary formal proposal components:
Letter of transmittal
Executive summary
Title page
Table of contents
List of illustrations
Introduction
Background: Purpose/problem
Proposal: plan, schedule, details
Staffing
Budget
Appendix
Formatting does matter for this assignment, and you are to check the text for details about how to format and draft the different proposal segments. Proposals don't just have text; graphics and charts are necessary, too. In addition, research is important, and footnotes and references must be included. All content should be concise, clear, and detailed. The proposal should be well-written with appropriate grammar, spelling, and punctuation.
This is a scaffolded writing project that consists of four assignments.
.
Business ProjectProject Progress Evaluation Feedback Form .docxfelicidaddinwoodie
Business Project
Project Progress Evaluation
Feedback Form Week 3
Date:
__________________________________________________
Student Name:
__________________________________________________
__________________________________________________
Project Title: Effect Of Increasing Training Budget
Project Type: Business Research
Researchers:
Has a topic been chosen and a problem statement created?
Yes { } NO { }
Was the problem statement submitted in a 1-4 page paper that includes an introduction to the topic with appropriate documentation?
Yes { } No { }
Specifically, if any, needs additional content or rewriting to create more clarity? What specific recommendations do you have to help in this process?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
What is your workable timetable that states specific objectives and target completion dates for completing the final draft of the plan? Write the timetable below:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Feedback Form #3 – Project Proposal and Plan
▼
THE UK’S LEADING PROVIDER OF EXPERT SERVICES FOR IT PROFESSIONALS
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Developing a successful governance strategy
A Best Practice guide for decision makers in IT
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Developing a successful governance strategy
A Best Practice guide for decision makers in IT
The effective use of information technology is now an accepted organisational imperative - for
all businesses, across all sectors - and the primary motivation; improved communications and
commercial effectiveness. The swift pace of change in these technologies has consigned many
established best practice approaches to the past. Today's IT decision makers and business
managers face uncertainty - characterised by a lack of relevant, practical, advice and standards
to guide them through this new business revolution.
Recognising the lack of available best practice guidance, the National Computing Centre has
created the Best Practice Series to capture and define best practice across the key aspects of
successful business.
Other Titles in the NCC Best Practice series:
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BUSINESS PROCESSES IN THE FUNCTION OF COST MANAGEMENT IN H.docxfelicidaddinwoodie
BUSINESS PROCESSES IN THE FUNCTION OF COST
MANAGEMENT IN HEALTHCARE INSTITUTIONS
1
1
st
IVANA DRAŽIĆ LUTILSKY
Departement of Accounting
Faculty of Economics and Business
University of Zagreb
Croatia
[email protected]
2
nd
LUCIJA JUROŠ
Faculty of Economics and Business
[email protected]
Abstract: This paper is dealing with the importance of business processes regarding costs
tracking and cost management in healthcare institutions. Various changes within the health
care system and funding of hospitals require the introduction of management information
systems and cost accounting. The introduction of cost accounting in public hospitals would
allow the planning and control of costs, monitoring of costs per patient or service and the
calculation of indicators for the analysis and assessment of the economic performance of the
business of public hospitals and lead to the transparency of budget spending. A model that
would be suited to the introduction in the public hospital is full cost allocation model based on
activities or processes that occur, known as the ABC method. Given that this is a calculation
of cost of services provided through various internal business processes, it is important to
identify all business processes in order to be able to calculate the costs incurred by services.
Although the hospital does not do business with the aim to make a profit, they must follow all
the costs (direct and indirect) to be able to calculate the full costs i.e. the price of the service
provided. In addition, the long-term sustainability of business activities in terms of funding
difficulties and the continuous growth of cost of services provided, hospitals must control and
reduce the cost of the program and specific activities. Therefore, the objective of this paper is
to point out the importance of business processes while introducing ABC method.
Keywords: Business Processes, Cost management, ABC method, Healthcare Institutions
1
This work has been fully supported by University of Zagreb funding the project “Business processes in the
implementation of cost management in healthcare system”, Any opinions, findings, and conclusions or
recommendations expressed in this paper are those of the authors and do not necessarily reflect the views of
University of Zagreb.
mailto:[email protected]
1 Introduction
In recent years, the efficiency of the management in health care services and the system of
quality in health care institutions significantly increased. Patients expect more from
healthcare providers and higher standards of care. At the same time, those who pay for
health services are increasingly concerned about the rising costs of health care services, but
also the potential ineffectiveness of the health care system. Consequently, there is a broad
interest in understanding the ways of efficient work of health care management and .
Business Process Management JournalBusiness process manageme.docxfelicidaddinwoodie
Business Process Management Journal
Business process management: a maturity assessment of Saudi Arabian
organizations
Omar AlShathry,
Article information:
To cite this document:
Omar AlShathry, (2016) "Business process management: a maturity assessment of Saudi Arabian
organizations", Business Process Management Journal, Vol. 22 Issue: 3, pp.507-521, https://
doi.org/10.1108/BPMJ-07-2015-0101
Permanent link to this document:
https://doi.org/10.1108/BPMJ-07-2015-0101
Downloaded on: 04 September 2018, At: 00:11 (PT)
References: this document contains references to 26 other documents.
To copy this document: [email protected]
The fulltext of this document has been downloaded 1083 times since 2016*
Users who downloaded this article also downloaded:
(2016),"Process improvement for professionalizing non-profit organizations: BPM approach",
Business Process Management Journal, Vol. 22 Iss 3 pp. 634-658 <a href="https://doi.org/10.1108/
BPMJ-08-2015-0114">https://doi.org/10.1108/BPMJ-08-2015-0114</a>
(2016),"Ownership relevance in aspect-oriented business process models", Business
Process Management Journal, Vol. 22 Iss 3 pp. 566-593 <a href="https://doi.org/10.1108/
BPMJ-01-2015-0006">https://doi.org/10.1108/BPMJ-01-2015-0006</a>
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Business process management:
a maturity assessment of Saudi
Arabian organizations
Omar AlShathry
Department of Information Systems,
Imam Mohammed Bin Saud University, Riyadh, Saudi Arabia
Abstract
Purpose – Business Process Management (BPM) has become increasingly common among organizations
in d.
Business Plan[Your Name], OwnerPurdue GlobalBUSINESS PLANDate.docxfelicidaddinwoodie
Business Plan[Your Name], Owner
Purdue Global
BUSINESS PLAN
Date
1. EXECUTIVE SUMMARY
1.1 Product
1.2 Customers
1.3 What Drives Us
2. COMPANY DESCRIPTION
2.1 Mission and Vision Statements
2.2 Principal Members at Startup (In Unit 7 you will expand on this section to include medium and long term personnel plans for all team members, including the line staff.)
2.2.1 Using chapter 10 of your text, write the plan, using the section in Chapter 10 that shows how to introduce each team member and describe their background and responsibilities. You will start with the leaders and managers, then discuss other employees as needed for your company to grow.
2.2.2 Use this spreadsheet to show the planning
Leaders/managers (unit 1)
When needed (number of months/years after opening)
Outside Services Needed
Key Functions
Add line staff (Unit 7)
2.3 Legal Structure
3. MARKET RESEARCH
3.1 Industry (from SBA, Business Guides by Industry, and Bureau of Labor Statistics)
3.1.1 Industry description
3.2.1 Resources used
3.2 Customers (from SBA site fill in worksheet, then use text for spreadsheets and follow-up explanations)
Add SBA part here:
Then, fill in spreadsheet using this example from the text:
Housewife:
Married Couple:
Age:
35–65
Age:
35–55
Income:
Fixed
Income:
Medium to high
Sex:
Female
Sex:
Male or Female
Family:
Children living at home
Family:
0 to 2 children
Geographic:
Suburban
Geographic:
Suburban
Occupation:
Housewife
Occupation:
Varies
Attitude:
Security minded
Attitude:
Security minded, energy conscious
Older Couple:
Elderly:
Age:
55–75
Age:
70+
Income:
High or fixed
Income:
Fixed
Sex:
Male or Female
Sex:
Male or Female
Family:
Empty nest
Family:
Empty nest
Geographic:
Suburban
Geographic:
Suburban
Occupation:
White-collar or retired
Occupation:
Retired
Attitude:
Security minded, energy conscious
Attitude:
Security minded, energy conscious
Explain who you are targeting and where they are located. Insert information here using these guidelines:
Information About Your Target Market – Narrow your target market to a manageable size. Many businesses make the mistake of trying to appeal to too many target markets. Research and include the following information about your market:
Distinguishing characteristics – What are the critical needs of your potential customers? Are those needs being met? What are the demographics of the group and where are they located? Are there any seasonal or cyclical purchasing trends that may impact your business?
Size of the primary target market – In addition to the size of your market, what data can you include about the annual purchases your market makes in your industry? What is the forecasted market growth for this group? For more information, see the market research guide for tips and free government resources that can help you build a market profile.
How much market share can you gain? – What is the market share.
Business PlanCover Page Name of Project, Contact Info, Da.docxfelicidaddinwoodie
Business Plan
Cover Page
Name of Project, Contact Info, Date
Picture/graphics
Table of Contents
Executive Summary
The Company
The Project
The Industry
The Market
Distribution
Risk Factors
Financing
Sources
List of sources, specific articles, and websites
I WILL PROVIDE MORE INFORMATION IN CHAT TO COMPLETE PROPOSAL.
.
Business Planning and Program Planning A strategic plan.docxfelicidaddinwoodie
This document discusses business planning and program planning. It explains that a strategic plan specifies how a program will achieve its objectives, while a business plan defines the path of a business and includes its organizational structure and financial projections. The document also discusses how the financial projection element of a business plan can impact a program's strategic planning process by influencing the program's budget. Finally, it notes that a program plan should include a funding request, as outlined in a business plan, to help secure necessary resources and facilitate achieving the program's goals and objectives.
Business Plan In your assigned journal, describe the entity you wil.docxfelicidaddinwoodie
Business Plan: In your assigned journal, describe the entity you will utilize and explain your decision.
Must be:
At required length or longer
Written in American English at graduate level
Received on or before the deadline
Must pass turn it in
Written in APA with references
.
Business Plan Part IVPart IV of the Business PlanPart IV of .docxfelicidaddinwoodie
Business Plan Part IV
Part IV of the Business Plan
Part IV of the business plan is due in week 7. Together with this part, you must show to your instructor that you have implemented the necessary corrections based on the part I feedback.
Part IV Requirements
1. Financials Plan
a. Present an in-depth narrative to demonstrate the viability of your business to justify the need for funding.
b. In this section describe financial estimates and rationale which include financial statements and forms that document the viability of your proposed business and its soundness as an investment.
c. Tables and figures must be introduced in the narrative.
i. Describe the form of business (sole-proprietor, LLC, or Corporation).
ii. Prepare three-year projections for income, expenses, and sources of funds.
iii. Base predictions on industry and historical trends.
iv. Make realistic assumptions.
v. Allow for funding changes at different stages of your company’s growth.
vi. Present a written rationale for your projections.
vii. Indicate your startup costs.
viii. Detail how startup funds will be used to advance your proposed business
ix. List current capital and any other sources of funding you may have
x. Document your calculations.
xi. Use reasonable estimates or actual data (where possible).
2. Continuous Improvement System
a. Present a brief summary of the continuous improvement processes that you will utilize for quality management (Six sigma, TQM, etc).
.
BUSINESS PLAN FORMAT Whether you plan to apply for a bu.docxfelicidaddinwoodie
BUSINESS PLAN FORMAT
Whether you plan to apply for a business loan or not, you need to have a roadmap or plan to get you from where you are to the successful operation of your business. The pages that follow demonstrate the content of a simple business plan which has been found to be successful in obtaining startup funds from banks. You are encouraged to use all or whatever portions of this fit your business.
Please DO NOT write page after page of drivel or copy from someone else’s plan or one of those templates you can find on the Internet. In most cases this will not “sound" like you, nor will it be short and to the point. Those who read these things are busy people and will not be inclined to spend time reading irrelevant paperwork.
Throughout this sample, there are
italicized
comments which are meant to guide you in preparation. If you follow this format it is reasonable to expect a finished document with 15-20 pages plus the supporting documents in the last section.
If you have good quality pictures of your space, products or other items, you might include them as another way to convey just what you plan to do. A map of your location, diagram of floor space, or other illustration is also sometimes helpful. On the other hand, do not add materials simply to “bulk-up” the report.
While content is critical, it is also important to make this presentation look as good as possible. For this course, you will create the business plan in Word and submit the plan and all attachments through the Assignment drop box. That means all attachments have to be in digital form. For a bank loan or an investor, you would normally provide them with a print version. Print the pages in black ink on a high quality tinted letterhead paper. Color is not necessary but would add some interest in headlines, etc. Bind the document in a presentation folder or with a spiral binding. Don’t simply punch a staple in the upper left corner.
If your were going to pursue a bank loan or an investor, it would be normal to take this business plan to your SCORE counselor for a review and critique.
NOTE: Before you begin your inspection of the simple plan outline which follows, take a moment to review the Business Plan Checklist on the next page.
BUSINESS PLAN CHECKLIST
By way of review, here is a concise list of the basic requirements for a Business Plan, as recommended by the MIT Enterprise Forum:
·
Appropriate Arrangement
- prepare an executive summary, a table of contents and chapters in the right order.
·
Right Length
- make it not too long and not too short, not too fancy and not too plain.
·
Expectations
- give a sense of what founder(s) and the company expect to accomplish three to seven years in the future.
·
Benefits
- explain in quantitative and qualitative terms the benefit to the consumer of the products and services.
·
Marketability
- present hard evidence of the mar.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
BUS407 Week 6 Scenario Script Selecting the Training MethodSlid.docx
1. BUS407 Week 6 Scenario Script: Selecting the Training Method
Slide #
Scene/Interaction
Narration
Slide 1
Scene 1
Deborah’s Office
Deborah: Hello again!
Last week, all of our activities were focused on the design of
our training objective.
We reviewed the critical components of a good training
objective.
Remember, a good training objective must specify the desired
outcome, the conditions, and the standards.
Now, we have to decide what training method to use to
guarantee that we achieve our objective.
Slide 2
Scene 2
Taormina’s Conference Room
Deborah: We know we must implement this training
immediately. Remember, sales are slow and we must address the
call center’s communication problem. This will enhance the
performance of the employees.
We also know that Taormina is not willing to spend an excess of
money to fix this issue. So we have to review our options while
controlling the cost and time of execution.
I suggest reviewing the traditional training models first.
2. The traditional training methods are StraightLecture,
Lecture/Discussion, Games and Simulations, and On-the-job
training.
Now we have to decide which one is the best option for us.
Let’s see…
Slide 3
Interaction
This will be a tabbed interaction that describes each of the
training method options for Taormina. This includes Straight
Lecture, Lecture/Discussions, Games and Simulations, and On-
The-Job-Training.
Slide 4
Check Your Understanding
Which of the following training method could be the best option
to deliver our training program?
Straight Lecture: Incorrect! The StraightLecture training
method is a presentation of information by the trainer. This is a
good training method when the objective is to inform about a
particular topic. When using this training method, only the
trainer has an active role. Participants remain passive.
Remember, we must address a communication issue among co-
workers. Therefore, we need a training method that allows
participants to take a more dynamic role during the training.
Lecture/Discussions: Correct! The Lecture/Discussion method
uses a lecturette to provide trainees with information that is
supported, reinforced, and expanded on through interactions
among the participants and the trainer. This training method
allows participants to practice lessons learned. The trainer can
achieve complex learning objectives using sequenced lectures
followed by immediate discussion and questioning sessions.
Games and Simulations: Incorrect! These training methods add
high level of interaction. However, the cost of implementation
3. might be a limitation here.
On-the-job training: Incorrect! On-the-job training is the
preferred method for training employees for new technology and
increasing skills in the use of existing technology. In our case,
we are in need of developing communication skills among
employees. Therefore, this is not the right answer.
Deborah’s Feedback: Incorrect! The StraightLecture training
method is a presentation of information by the trainer. This is a
good training method when the objective is to inform about a
particular topic. When using this training method, only the
trainer has an active role. Participants remain passive.
Remember, we must address a communication issue among co-
workers. Therefore, we need a training method that allows
participants to take a more dynamic role during the training.
Deborah’s Feedback: Correct! The Lecture/Discussion method
uses a lecturette to provide trainees with information that is
supported, reinforced, and expanded on through interactions
among the participants and the trainer. This training method
allows participants to practice lessons learned. The trainer can
achieve complex learning objectives using sequenced lectures
followed by immediate discussion and questioning sessions.
Deborah’s Feedback: Incorrect! These training methods add
high level of interaction. However, the cost of implementation
might be a limitation here.
Deborah’s Feedback: Incorrect! On-the-job training is the
preferred method for training employees for new technology and
increasing skills in the use of existing technology. In our case,
we are in need of developing communication skills among
employees. Therefore, this is not the right answer.
Slide 5
Scene 4
Deborah’s office
Deborah: Great job completing this activity.
4. I agree with you! Lecture/discussion is the most appropriate
traditional training method to use for the call center.
Remember, using the lecture/discussion training method you can
add questioning as a powerful tool for starting discussion.
Questioning helps the trainer determine whether trainees
understand the information correctly. It also helps create a
common understanding.
Deborah: Now, let’s tell Ron about the training method we have
chosen.
Slide 6
Scene 5
Ron’s office
Ron: Hi Deborah! How are you?
Deborah: I’m great Ron, and you?
Ron: I’m fine too!
Deborah: We have some good news for you. We are planning to
deliver the training program for your people using a
lecture/discussion training method.
This method will keep your cost low and guarantee fast
execution.
Ron: Can you explain this a little more? I’m not familiar with
different types of training methods.
Deborah: Sure! The lecture/discussion method is a traditional
training method that uses a combination of lectures and
interactive group discussions. The cost will be controlled,
because everything will be managed in-house.
We are not going to have an external speaker, which can
sometimes become pricy. My training specialist will act as the
trainer for the program.
And best of all, we could conduct the training in just three
5. weeks!
Ron: That’s sounds fantastic!
Deborah: I’m glad you think so. We’ll start developing the
training right away.
Slide 7
Scene 6
Deborah’s office
Deborah: Let’s review what we have done today.
All of our activities focused on determining the best training
method to deliver our training program.
We reviewed the traditional training methods.
We determined the most appropriate training method based on
the two initial variables- cost and time of execution.
Well done!
Please participate in discussions about the topics we covered
today, as well as completing relevant e-Activities.
See you soon!
The Souls of Black Folk (1903)
By
W.E.B. Du Bois
I have seen a land right merry with the sun, where children sing,
and rolling hills lie like passioned women wanton with harvest.
And there in the King's Highways sat and sits a figure veiled
and bowed, by which the traveller's footsteps hasten as they go.
6. On the tainted air broods fear. Three centuries' thought has
been the raising and unveiling of
that bowed human heart, and now behold a century new for the
duty and the deed. The problem of the Twentieth Century is the
problem of the color-line.
*
On the word
Historical Context:
Writing in the Wake of a failed Reconstruction
1868 and 1870: The fourteenth and fifteenth amendments pass
to recognize black Americans as U.S. citizens, to grant the right
to vote, and to provide equal protection under the law.
1865: Freedman's Bureau Bill, which created the Freedman's
Bureau, was initiated by President Abraham Lincoln and was
intended to last for one year after the end of the Civil War. It
was passed on March 3, 1865, by Congress to aid former slaves
through legal food and housing, oversight, education, health
care, and employment contracts with private landowners. It
became a key agency during Reconstruction, assisting freedmen
in the South. The Bureau was part of the Unit. Headed by Union
Army General Oliver Howard, the Bureau was operational from
1865 to 1872. It was disbanded under President Ulysses S.
Grant. At the end of the war, the Bureau's main role was
providing emergency food, housing, and medical aid to
refugees, though it also helped reunite families. Later, it
focused its work on helping the freedmen adjust to their
conditions of freedom. Its main job was setting up work
opportunities and supervising labor contracts. It soon became,
in effect, a military court that handled legal issues.
1872: The modest gains of Reconstruction begin to be violently
7. curtailed, racial terrorism and local politics conspired to keep
blacks from the polls, limitations are placed on black
employment opportunities and property ownership, and
interracial marriages are made illegal.
1884-1900- Over 2000 Blacks are lynched in systematic
attempts to deny the voting franchise.
1895- Booker T. Washington delivers his “Atlanta Compromise”
1896- Plessy vs Ferguson- The Supreme Court’s decision marks
the abysmal failures of the promises of Reconstruction
*
Note his dissertation
The Failure of Reconstruction Part I
“The Dawn of Freedom” and
the Promise of the Freedmen’s Bureau
The passing of a great human institution before its work is
done, like the untimely passing of a single soul, but leaves a
legacy of striving for other men. The legacy of the Freedmen's
Bureau is the heavy heritage of this generation. To-day, when
new and vaster problems are destined to strain every fibre of the
national mind and soul, would it not be well to count this legacy
honestly and carefully? For this much all men know: despite
compromise, war, and struggle, the Negro is not free. In the
backwoods of the Gulf States, for miles and miles, he may not
leave the plantation of his birth; in well-nigh the whole rural
South the black farmers are peons, bound by law and custom to
an economic slavery, from which the only escape is death or the
penitentiary. In the most cultured sections and cities of the
South the Negroes are a segregated servile caste, with restricted
8. rights and privileges. Before the courts, both in law and
custom, they stand on a different and peculiar basis. Taxation
without representation is the rule of their political life. And the
result of all this is, and in nature must have been, lawlessness
and crime. That is the large legacy of the Freedmen's Bureau,
the work it did not do because it could not.
*The Success and Failures of the Freedmen’s Bureau as the
“heavy heritage” of the New Negro.From slavery to peonage
and second-class citizenship
“The Atlanta Compromise” (1895)
Gentlemen of the Exposition, as we present to you our humble
effort at an exhibition of our progress, you must not expect
overmuch. Starting thirty years ago with ownership here and
there in a few quilts and pumpkins and chickens (gathered from
miscellaneous sources), remember the path that has led from
these to the inventions and production of agricultural
implements, buggies, steam-engines, newspapers, books,
statuary, carving, paintings, the management of drug stores and
banks, has not been trodden without contact with thorns and
thistles. While we take pride in what we exhibit as a result of
our independent efforts, we do not for a moment forget that our
part in this exhibition would fall far short of your expectations
but for the constant help that has come to our educational life,
not only from the Southern states, but especially from Northern
philanthropists, who have made their gifts a constant stream of
blessing and encouragement. The wisest among my race
understand that the agitation of questions of social equality is
the extremist folly, and that progress in the enjoyment of all the
privileges that will come to us must be the result of severe and
constant struggle rather than of artificial forcing. No race that
has anything to contribute to the markets of the world is long in
9. any degree ostracized. It is important and right that all
privileges of the law be ours, but it is vastly more important
that we be prepared for the exercise of these privileges. The
opportunity to earn a dollar in a factory just now is worth
infinitely more than the opportunity to spend a dollar in an
opera-house.
*
Talking points,
National hero
Industrial education
Difficult position
Radical scapegoat/ sellout/ or American hero- Here- he is
though advocating first and foremost
WORK-Servan-Hehel
“Of Mr. Booker T. Washington and Others” and “The Atlanta
Compromise” (1895)
Mr. Washington distinctly asks that black people give up, at
least for the present, three things,--
First, political power,
Second, insistence on civil rights,Third, higher education of
Negro youth,--and concentrate all their energies on industrial
education, and accumulation of wealth, and the conciliation of
the South. This policy has been courageously and insistently
advocated for over fifteen years, and has been triumphant for
perhaps ten years. As a result of this tender of the palm-branch,
what has been the return? In these years there have occurred:
1. The disfranchisement of the Negro.
2. The legal creation of a distinct status of civil inferiority
forthe Negro.
3. The steady withdrawal of aid from institutions for the higher
training of the Negro.
10. The question then comes: Is it possible, and probable, that nine
millions of men can make effective progress in economic lines
if they are deprived of political rights,made a servile caste, and
allowed only the most meagre chance for developing their
exceptional men? If history and reason give any distinct answer
to these questions, it is an emphatic NO. And Mr.Washington
thus faces the triple paradox of his career.
*
Talking Points
(Du Bois’ retorts)EnfranchisementCivic EqualityEducation
according to ability
The Failure of Reconstruction Part II :
“The Nation has not yet found peace from its sins; the freedman
has not yet found in freedom his promised land.”
The bright ideals of the past,--physical freedom, political
power, the training of brains and the training of hands,--all
these in turn have waxed and waned, until even the last grows
dim and overcast. Are they all wrong,--all false? No, not that,
but each alone was over-simple and incomplete,--the dreams of
a credulous race-childhood, or the fond imaginings of the other
world which does not know and does not want to know our
power. To be really true, all these ideals must be melted and
welded into one. The training of the schools we need to-day
more than ever,--the training of deft hands, quick eyes and ears,
and above all the broader, deeper, higher culture of gifted minds
and pure hearts. The power of the ballot we need in sheer self-
11. defence,--else what shall save us from a second slavery?
Freedom, too, the long-sought, we still seek,--the freedom of
life and limb, the freedom to work and think, the freedom to
love and aspire. Work, culture, liberty,--all these we need, not
singly but together, not successively but together, each growing
and aiding each, and all striving toward that vaster ideal that
swims before the Negro people, the ideal of human brotherhood,
gained through the unifying ideal of Race; the ideal of fostering
and developing the traits and talents of the Negro, not in
opposition to or contempt for other races, but rather in large
conformity to the greater ideals of the American Republic, in
order that some day on American soil two world-races may give
each to each those characteristics both so sadly lack.
*
Talking Points:The BallotThe Negro Problem as a test of the
RepublicThe partnership of Work, Culture, and LibertyCompare
Du Bois’s concerns with Hegel’s nationalist progression
towards “Absolute Spirit.”Du Bois’s second and third ideal
states? From Athens to Germany.The American Republic as
unrealized synthesis
Langston Hughes
*
2
Master/Slave Then-Dialecical-History-reconfrontation,
Who else is being refashioned
Blindness of the master, does it compar to they’re blindness?
Eat-wel-go strong- Dialectic
Beauty/ Shame (virtue- Plato
Double Consciounsess
12. National Synthesis (Hegel) in Beauty (Plato)
America juxtaposed against dr brother, making it continental,
not pre historu
2
Why look at black/white mixing?
Barometer of race relations in US
Fears of and desire for the product of race mixing
Historically used as justification for slavery, immigration
legislation
2
To understand Barak’s portrayal in the media – or more
precisely, how he’s hailed, interpellated, produced (Althusser) –
have to understand m-r in US
3
4
For example, How has Obama been described?
Black
African American
Kenyan father, white mother
Biracial
13. Mixed-race
Post-racial
Colorblind
5
Note on the term “mulatto”
OED (Spanish and Portuguese etymology)
animalism: “mulatto young mule, hence one of mixed race”
sickness like “mulatto jack” meaning “a term for yellow fever”
“mulatto complexion”: unfortunately “tawny” in color
Antiquated term still in limited circulation
Is NOT considered a neutral descriptor
5
In popular circles “mulatto” has regained popularity and
circulates throughout US culture. On the sitcom Will and
Grace, a racist character is mocked for lamenting the existence
of his “bastard mulatto grandson.” On the sitcom Scrubs, a
white character JD is enticed by black and white Milano
cookies, which he lovingly and mistakenly calls “mulattoes”
before being reprimanded by his Black best friend, Turk, and
Turk’s Latina wife Carla. On NPR the Asian American novelist
Don Lee casually described his Black/white female character in
Country of Origin (2004) as “a mulatto.”
6
Anti-Miscegenation Laws
Jamestown: “mulattoes” – “spurious issue” and “abominable
mixture”
First anti-miscegenation laws in VA and MD in 1660s
First the laws criminalized marriages b/t whites and black
indentured servants and slaves
then in 1690s b/t all whites and blacks, slave, free, or
14. indentured. Based on RACE not servitude.
Justifications: religion, eugenics, economics
All states except CT, NH, NY, NJ, VT, DC, WI, MN, HI, AL
7
Loving V. Virginia, 1967
Ruled down centuries of anti-miscegenation laws
Cited civil rights advances to argue that “antimiscegenation
laws unconstitutionally discriminated on the basis of race in
violation of equal protection and that they interfered with the
fundamental right to marry under the due process clause”
Sixteen states had on books at time
8
One drop rule/hypodescent
Anyone with any amount of black blood is considered black
Aided chattel slavery (reproduction of more slaves), Jim Crow
(clarification of segregation), and consolidation of white power
and privilege
Can be seen as a positive thing because helped draw strength in
numbers for Black Americans
9
1896, Plessy v. Ferguson
Homer Plessy (an “octoroon” could not ride in white railway
car)
Separate but equal
One drop rule of hypodescent
Crow laws
15. 10
1954, Brown v. Board of Education
"separate educational facilities are inherently unequal"
Actual desegregation occurred through Civil Rights Act of 1964
(title II)
11
Representation of the Tragic Mulatto
Hypersexual
Desirable
Overly emotional
Largely female (or feminized)
Irrational
Cunning
Prone to insanity
Seen throughout popular culture: some date to Lydia Marie
Child’s novels The Quadroons (1842) and Slavery’s Pleasant
Homes (1843)
12
Eugenics, scientific racism, and the mulatto
Mulattoes used to discern biological distance or proximity
between blacks and whites
Civil war anthropometric studies (of virtually every body part):
result that blacks inferior to whites and mulattoes inferior to
both “parent” groups
13
Hybrid degeneracy theory
“mulattoes – like mules – tend to be barren…[as]…no species of
animals in the natural world was known to have developed from
the union of two separate species”
Part of biological determinism – different races are different
16. species
Greatest popularity from late 1800s until around 1910
14
Edward Reuter, The Mulatto in the United States (1918)
“Psychologically the mulatto is an unstable type [because]
between these two groups, one admiring and the other
despising, stand the mixed bloods…They are uncertain of their
own worth; conscious of their superiority to the native they are
nowhere sure of their equality with the superior group.”
“narrative of tragedy”: “[mulattos] envy the white, aspire to
equality with them, and are embittered when the realization of
such ambition is denied them. They are a dissatisfied and an
unhappy group.”
15
Everett Stonequist, The Marginal Man (1937)
“mixed blood’s” liminal position, being “torn between two
courses of action,” results in a psychological dysfunction with a
“nervous strain,” self-absorption, and hypersensitivity because
of “racial disharmony,” “clash of blood” and an “unstable
genetic constitution.”
Note the biological, and hence unchangeable, nature of this
description.
Park celebrated marginal man as “modern” creation whose
cosmopolitan nature allowed him to move between identity
categories
15
Robert Park’s theory of taxonomically in-between “marginal
man,” originally devised for Jews and other white ethnics
17. Extends to “racially hybridized people” (“Mulattoes of the
United States,” “Eurasians/Anglo-Indians of India,” “Cape
Coloured of South Africa,” “Coloured Peoples of Jamaica,”
“Indo-Europeans of Java,” “Part Hawaiians,” “Metis of Brazil”)
16
Theories of Multiracial Exceptionalism
Proximity to whiteness gives value
Race mixture = progress
Novelist Charles Chestnutt (“The Future American,” House
Behind the Cedars, 1900)
17
U.S. Census
First U.S. Census taken in 1790
Taken every 10 yrs; 22 taken
Enumerate population for congressional seats, government
programs
Highly political, always contested
Census categories on race and ethnicity shift virtually every
census
Census 2000: http://www.census.gov/
18
EX: Changing Census Categories for “Black” individuals
1790: Slave (3/5 of a person)
1850: Black, Mulatto
1890: Black, Mulatto, Quadroon, Octoroon
1900: Negro
1910: Black, Mulatto
1930: Negro
2000: Check All That Apply
18. 19
In the 1980s, civil rights gains spurred a conservative backlash
mixed-race bodies began to be celebrated and politically
recognized
20
Multiracial Category (to Check all that apply): Census 2000
“What does race mean when so many Americans cannot fill out
their census forms because they’re an amalgam of races?”
Newt Gingrich, May 21, 1997
21
2.4% of U.S. Pop “Check All”
Twice as many children under 18
Hawaii (21%), OK (5%), CA (5%)
63 combinations
White and some other race (32%)
White and American Indian (16%)
White and Asian (13%)
White and Black (12%)
Black and some other race (6%)
Marketing Multiracials as Commodities