Why change at all? It seems like a nonsensical question, doesn’t it? If you or your organization isn’t evolving — innovating, growing, or reinventing — you are in danger of failing. With the rapid change of the social-technology-economic climate, transformation is the greatest leadership and management challenge of our times. Sooner or later almost every organization needs to transform or diversify from their original market intent.
Disrup'on and transforma'on is nothing new.
Agility, innova'on, and opera'onal excellence form the basis
for sustainable growth.
HOW LEADERS TRULY
by Faisal Hoque founder of
“Ex/nc/on is the rule.
Survival is the excep/on.”
– Carl Sagan
sustainable transforma/on is the greatest leadership
and management challenge of our /mes.
WITH THE RAPID CHANGE
of the social-‐technology-‐economic climate…
Sooner or later almost every organiza'on needs to
transform or diversify from their original market intent.
Disruption & Transformation
is nothing new.
Started oﬀ in 1971 selling espresso
makers and coﬀee beans. AGer his
visit to Italy in 1983, Howard Schultz
was determined to actually brew
and sell coﬀee in a European-‐style
coﬀeehouse – and transformed
Starbucks into the na'onwide coﬀee
sensa'on it has become today.
GE was founded as an
electricity generator and
producer of ligh'ng
components to create the
power industry. But over its
130 plus year history, it has
con'nually challenged itself
to innovate and has
produced everything from
light bulbs to jet engines.
Started as an electronics shop in a
bomb-‐damaged department store
building in Tokyo and evolved into a
Started as a consumer appliance company
that made radio tubes. Today, it’s one of the
largest defense contractors in the world,
and makes microwave communica'ons
systems and cruise missiles.
In 1966, Nintendo started producing electronic
games and consoles and eventually became famous
for Super Mario and Donkey Kong video games.
However, the company existed several centuries
before that. Producing everything from playing
cards to vacuum cleaners, and instant rice.
EMBARKING ON A TRANSFORMATION
is more than just deciding to do something diﬀerent
or expanding into adjacent markets.
I. Business Agility
II. Sustained Innova'on
III. Opera'onal Excellence
Agility is the ability to sense changes in
economic condi'ons and the compe''ve
landscape, and to proac'vely implement a
Sustained innova'on is the ability to develop
new products, services and methodologies
that advance beyond the compe''on, through
Opera'onal excellence is the ability to
consistently deliver cost-‐eﬀec've products
and services at deﬁned performance levels.
ENTERPRISES LOOKING TO ENGAGE
a transforma've process should prepare themselves
by considering the following
The business purpose of
each investment. Is it to
enable growth, maintain,
or manage risk?
Whether the metrics you
use have changed along
with modiﬁca'ons in
Upon metrics that show
agility, innova'on, and
environment and how
your organiza'on adjusts
its strategy to changes in
capabili'es that support
and standardiza'on to
manage and deﬁne the
requirements needed in
support of a collabora've
The business strategy
into tac'cal plans for
short-‐term and long-‐term
In teams the behaviors
and values that will lead
to the best use of
customer, supplier, and
A ONE-TIME MAKEOVER DOES NOT CUT IT.
This requires new organiza'onal structures, the crea'on
and sharing of new kinds of informa'on, and new decision-‐
TRANSFORMATION IS NOT A SINGULAR EVENT.
GROWTH THROUGH INNOVATION NEEDS TO BECOME
PART OF ANY ORGANIZATION’S SOUL.
“We have to assume that everything
we thing is right today will be
- Everything Connects
ﬁnd out more @
Founder of Shadoka and other
companies. Shadoka enables
entrepreneurship, growth, and social
Formerly of GE and other global brands.
Author of several books, including
Everything Connects – How to
Transform and Lead in the Age of
Crea:vity, Innova:on and Sustainability
(McGraw Hill, Spring 2014) and Survive
to Thrive – 27 Prac:ces of Resilient
Entrepreneurs, Innovators, And Leaders
(Mo/va/onal Press, 2015).
Follow me @faisal_hoque.
Faisalhoque.com | shadoka.com