This document discusses emotional intelligence and its components: empathy, emotion reflection, and self-control. It provides information and exercises on developing these skills. Empathy involves understanding other people's perspectives without judgment. Emotion reflection requires recognizing and controlling one's emotions. Self-control means regulating impulses and anger through awareness of triggers, thoughts, and solutions. Developing these abilities can improve social skills and relationships.

1. EMPATHY
EMOTIONS REFLECTION AND
SELF-CONTROL
"New Literacy Set" project
2015-2017

2. EMOTIONAL INTELLIGENCE
• Intrapersonal scale - self-confidence,
self-awareness and independence of
persons
• Interpersonal scale -
• 1. Empathy - a person's ability to sense
the emotions of others
• 2. Social responsibility - awareness of the
contribution to the common good

3. • Stress management scale – measures
stress tolerance and the ability to control
impulsive reactions
• Mood scale - emotionally intelligent
people are happier and have more
optimistic views, because they cope better
with negative feelings

4. HOW EMOTIONAL
INTELLIGENT ARE
YOU?
Do you have at least 8 out of 10 "yes"
answers ?

5. How to increase emotional
intelligence?
• Learn to recognize emotions
• Take responsibility for your feelings
• Anticipate your feelings
• Ask others how they feel
• Be less sensitive
• Evaluate the problems comprehensively

6. • 1. EMOTION REFLECTION
• 2. SELF-CONTROL
• 3. EMPATHY

7. 1. EMOTION REFLECTION
• TYPES OF EMOTIONS:
• simple - love, fear and anger
• complex - hatred (fear and anger) and
jealousy (love, fear and anger)
• Emotion - a strong sense with the
accompanying psychological and physical
reactions
• Affect - particularly strong emotion in which
there is no rational control

8. • physical changes - heart rate, blood
pressure, breathing, muscle relaxation and
muscle contraction (stomach, intestines,
urinary bladder ...), the work of the
endocrine glands
• dissociation of consciousness -
consciousness is for the duration of strong
emotions somewhat narrowed – with that
we estimate one's responsibility!

9. • Emotions are spent, mistreated, stated -
more or less controlled
• Or they are repressed, suppressed:
- Temporary (fatigue or a too strong
emotion)
- Permanently (mental disorder)
• EXERCISES

10. • Emotion ≠ Perception
• Perception is a collection of sensory
data that gives us a unique view of the
observed object
• Emotion is the evaluation of perception
Can I get mad
at an apple?

11. • The cause of anger is loss of control.
• But also the consequences of anger is
loss of control
• Anger is useful only if it is understood by
the other person we are talking too!
• Anger is a short circuit between our needs
and the current feeling that this need is
not met

12. • Recognize your share of the guilt!
• Anger is accompanied by a large amount of
energy that is here to remove the cause of
anger
- The worst is suppressing misunderstood anger
- A little less bad is to spend the energy in harmful
activities
- Best - sports, recreational, work activities
(freelance work in which we are the boss, the
executor and main beneficiary)

13. • Often angry – they control their close
persons with anger - "We have to be
careful. (S)He will be upset. "
• Rarely angry - they get angry because
they bend over their work, and directed to
look to something else, so nobody will be
angry at them
• Both are equally harmful

14. 2. SELF-CONTROL
• IMPULSE CONTROL / SELF-CONTROL -
initiators of violence - not knowing one's
emotions, prejudice against them, fear of
the unknown, confusion, poor integration
into society, a sense of inferiority or
rejection, depression, addictions

15. • Who do teenagers usually emerge in conflicts
with?
• How often do you enter conflicts?
• Does it happen to you that in those moments
you do not control your emotions?
• How often?
• SELF-CONTROL EXERCISE

16. RED – STOP !
• BECOME
• aware of the trigger
• aware of the body
• aware of the feeling
• aware of the urge

17. YELLOW – THINK !
• BECOME
• aware of the consequences
• aware of the understanding
• aware of the reality

18. GREEN – GO!
• BECOME
• aware of the solution
• aware of the benefits
• aware of a close person

20. 3. EMPATHY
• Empathy - the ability of immersion in the
emotional state of other people and
understanding their position
• Emotional and rational component
• Empathy is a prerequisite for
socialization
• Empathy is innate, but also develops
parallel to the cognitive development

21. • Empathetic teenagers are more
successful because they do not seek good
grades, but their goal is to understand
the materials in the subject
• They accept failure better because they
do not include their ego in their tasks -
disappointing outcomes are rarely seen as
a failure, but as a learning experience,
and it's just a bad approach to the problem

22. • Teenagers who are not so empathetic,
tend to be more focused on themselves
and show less concern for others, but
ironically and for themselves
• They tend to be based mostly on just what
they can get in return - mostly acceptance
and recognition

23. COMPASSION ≠ EMPATHY
• only pain
• express
sympathy
• superficial
• sharing beliefs
• other emotions
• not necessarily
express sympathy
• deep
• no evaluation of
beliefs

24. • identifying only one
dimension
• superficial listener
• temporarily becoming
another person
• complete listener
• Accept differences without judging
and evaluating
• True interest of others
• Feel the emotions of all people, are not
prone to bonding - knowledge of the
world and life far wider than others

25. HOW TO DEVELOP EMPATHY?
• Listen to others without judging
• Being open to the inner world of the person
• Really get to know other people
• Feel what others feel, including pain
• For a moment, completely forget about
yourself, your emotions, your ego

26. HOW TO EXPRESS EMPATHY?
• Give others enough time to express
themselves
• Show genuine interest
• Do not give immediate advice or possible
solutions to problems
• HOW EMPATHIC ARE YOU?