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CONFIDENTIALITY 
Training for your employees
Confidentiality 
Confidentiality is the act of keeping 
information private. A patient relays 
information to a doctor with the expectation 
that the information will remain private. It is 
the basis of a doctor patient relationship.
Training 
• Concepts 
Keep personal information private and secure. The patient 
trusts a doctor to keep their information private. A violation 
of that trust can ruin the reputation of the doctor and bring 
more serious punishments for a privacy breach. When a 
patient believes that the information they give to the doctor 
will be kept private, they will freely communicate about their 
medical problems. 
• Uses 
To ensure the hospitals compliance, patient’s medical 
records must be kept in a secure location that is only 
accessible to authorized personnel.
Training 
• Laws and Regulations 
Health Insurance Portability and Accountability Act (HIPAA) 
this law ensures that the patients identifiable information is 
kept confidential. It contains the information about getting 
into compliance how to report a infraction to the law and 
the disciplinary actions that can be taken for a breach of 
this law. 
• Hospital policy 
Requirements to keep in compliance with HIPAA. Training 
required. Procedures to report an infraction. Zero tolerance 
policy. Whistleblower protection.
Effectiveness 
• Repetition 
Once a month training would be a good way of getting the 
hospital staff on board with HIPAA. Hearing about it once a 
month will ensure that the staff will make this policy second 
nature when dealing with private information. 
• New Hires 
New staff will receive the training before they start their 
duties at the hospital. 
• Training Record 
All staff will be required to sign a training form 
acknowledging that they received the training.

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Confidentiality

  • 2. Confidentiality Confidentiality is the act of keeping information private. A patient relays information to a doctor with the expectation that the information will remain private. It is the basis of a doctor patient relationship.
  • 3. Training • Concepts Keep personal information private and secure. The patient trusts a doctor to keep their information private. A violation of that trust can ruin the reputation of the doctor and bring more serious punishments for a privacy breach. When a patient believes that the information they give to the doctor will be kept private, they will freely communicate about their medical problems. • Uses To ensure the hospitals compliance, patient’s medical records must be kept in a secure location that is only accessible to authorized personnel.
  • 4. Training • Laws and Regulations Health Insurance Portability and Accountability Act (HIPAA) this law ensures that the patients identifiable information is kept confidential. It contains the information about getting into compliance how to report a infraction to the law and the disciplinary actions that can be taken for a breach of this law. • Hospital policy Requirements to keep in compliance with HIPAA. Training required. Procedures to report an infraction. Zero tolerance policy. Whistleblower protection.
  • 5. Effectiveness • Repetition Once a month training would be a good way of getting the hospital staff on board with HIPAA. Hearing about it once a month will ensure that the staff will make this policy second nature when dealing with private information. • New Hires New staff will receive the training before they start their duties at the hospital. • Training Record All staff will be required to sign a training form acknowledging that they received the training.