Confidentiality

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Confidentiality

  1. 1. JADA NORRIS MHA 690 HEALTH CARE CAPSTONE PROFESSOR: HWANG-JI LU SEPTEMBER 26, 2013 CONFIDENTIALITY
  2. 2. WHAT IS CONFIDENTIALITY? Confidentiality /con·fi·den·ti·al·i·ty/ (kon″fĭ-den″she-al ĭ-te) the principle in medical ethics that the information a patient reveals to a health care provider is private and has limits on how and when it can be disclosed to a third party. The ethical principle or legal right that a physician or other health professional will hold secret all information relating to a patient, unless the patient gives consent permitting disclosure. (The Free Dictionary, 2013)
  3. 3. CONFIDENTIALITY & PRIVACY IN HEALTHCARE Advances in technology, including computerized medical databases and the Internet, have opened the door to potential, unintentional breaches of private/confidential health information. Protection of privacy/confidentiality is essential to the trusting relationship between health care providers and patients. Quality patient care requires the communication of relevant information between health professionals and/or health systems. Nurses and other health professionals who regularly work with patients and their confidential medical records should contribute to the development of standards, policies, and laws that protect patient privacy and the confidentiality of health records/information.
  4. 4. HOW CAN THIS TRAINING ON CONFIDENTIALITY BE EFFECTIVE FOR THE EMPLOYEES? • Helps employees to be more mindful of patients confidentiality & privacy • Provides employees with the necessary skills to become better employees • Improves Quality of Care • Keeps employees informed and up-dated • Helps employees prevent violations and penalties • Ensures patients that their information is safe
  5. 5. MANAGER’S OBLIGATIONS As manager, I would use Slideshare as my Web 2.0 tool to train my staff; As a requirement, each staff member will have training every three to six months or annually as needed. Carry-out organization’s vision and mission statements Keep employees informed at all times Make sure that employees are working and completing task efficiently and effectively To provide quality care to every patient To enforce company policies and regulations
  6. 6. CONSEQUENCES AND REPERCUSSIONS Upon hiring employees will read and sign company policies pertaining to confidentiality and privacy laws. Any employee that is caught viewing patients records without proper cause will be disciplined. Discipline action may consist of a warning, suspension and/or termination. Any violations of patient’s confidentiality and privacy will not be tolerated.
  7. 7. CONTINUOUS TRAINING Health Insurance Portability and Accountability Act of 1996 (HIPAA). Mandatory HIPAA Training. All new and existing employees are required to go through HIPAA training and successfully pass the course. HIPAA required Health & Human Services to establish new guidelines, key principles, and national standards for the handling of electronic healthcare transactions, applicable to everyone working within the US healthcare system.
  8. 8. PENALTIES Penalty for Non-compliance- For knowingly obtaining and disclosure of identifiable information – up to $50,000 as well as 1 year imprisonment. False pretenses - $100,000 fine and up to 5 years in prison. With intent to sell - $250,000 and imprisonment for up to 10 years.
  9. 9. CONCLUSION Confidentiality is a crucial aspect in Healthcare. Patients put their trust in the medical professionals everyday. Patients want to know that they can trust the physicians and staff that are caring for them. By providing and maintaining confidentiality ensures patients that they are receiving quality care. Confidentiality issues are a standard of practice in healthcare.
  10. 10. REFERENCES American Medical Association (2013) HIPAA Violations and Enforcement http://www.ama- assn.org/ama/pub/physician- resources/solutions- managing-your-practice/coding-billing- insurance/hipaahealth-insurance-portability- accountability- act/hipaa-violations-enforcement.page The Free Dictionary (2013). Definition of Confidentiality. http://medical-dictionary.thefreedictionary.com/confidentiality Wolper, L.F. (2011). Health care administration: Managing organized delivery systems (5th ed.). Boston: Jones and Bartlett

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