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Group 2
CONTENT
What is artefact
People’s bank
Observed Artefacts of people’s bank
How artefacts contribute to the organization
Conclusion
References
WHAT IS ARTEFACTS
 Things that someone observe and feel
when entering into an organisation.
 maintain and trnsmit organisation culture.
KEY AREAS OF ARTEFACTS OF PEOPLE’S BANK
 Logo
 Theme color
 Slogan and anthem
 Physical structure and layout
 Unique Services
 Working Environment ( dress code,
language, customer services )
 Events and awards
LOGO, SLOGAN, THEME COLOUR AND ANTHEM
PHYSICAL STRUCTURE
 In 1987 : first fully automated bank.
 In 2015 : fully digitized concept.
 upgraded its ATM to an enterprise strength
hardware flat form.
 “Green banking” concept.
WORKING ENVIRONMENT
SERVICES OF PEOPLE’S BANK
AWARDS
EVENTS & CEROMONIES
CONTRIBUTIONS OF ARTEFACTS TO THE BANK
 Customer satisfaction
 Motivate Employees
 Sustainable Development
REFERENCES
 People’s Bank Annual Report
 Luthans,F.(2011,Organisational
Behaviour,And Evidenced-based
Approach.12th edition.McGraw-Hill
Companies Inc.
THANK YOU

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