Introduction Artefacts Laksala Artefacts of Laksala Artefacts are the overt and obvious elements of an organization. They’re typically the things even an outsider can see, such as furniture and office layout, dress norms etc.”

1. Artefacts of
LAKSALA

2. Outline
•Introduction
•Artefacts
•Laksala
•Artefacts of Laksala

3. Introduction
Organizational Culture
Values Artefacts Assumptions

4. Artefacts
“Artefacts are the overt and obvious elements of
an organization. They’re typically the things even
an outsider can see, such as furniture and office
layout, dress norms etc.”
- Harvard Business Review -

5. LAKSALA

6. Artefacts of LAKSALA
•Logo
•Dress Code
•Products
•Technology
•Language and Jargon
•Published Values and Mission statement

7. Logo

8. Dress Code
Laksala has selected
traditional Kandyan saree
as their dress code.

9. Products
• In Laksala outlets, different
types of traditional items like
hand loom cloths, tea &
spices, art and craft are
available.
• People can buy many
traditional items under one
roof.

10. Technology
Laksala as an organization which
gives priority to Sri Lankan
tradition, is trying to protect and
promote traditional way of
producing items.

11. Language and Jargon
• Laksala employees use
Sinhala as well as English
to communicate with
their customers.
• But as a habit they greet
their customers, saying “
Aubovan” when they
entering into the shop.

12. Published Values and
Mission Statement
“Be a commercially viable, socially responsible marketing organization
which creates opportunities for rural products to enter mega – markets,
thereby enhancing the growth potential of the gift and souvenir category and
adding value to the tourism sector.”
 Mission

13.  Core Values
Delighting the customer
Value creation and shared values among the
rural community
Multi – faceted opportunities for the best
customer choices
Quality, reliability and value for money
Published Values and
Mission Statement (cont.)

15. References
• https://hbr.org/2014/12/how-to-tell-if-your-company-
has-a-creative-culture
• http://www.laksala.gov.lk/
• https://www.google.lk/search?q=laksala+main+branch+
photos&tbm
• https://www.criminalwatchdog.com/resources/workplac
e-culture/what-is-organizational-culture
• http://practical-management.com/Organization-
Development/Organization-Culture.html