1. Personal Strengths/Experiences
• Team Player/Builder
• Sales
• Time/Money Management
• Music/Arts
• Customer Service
Experience
Sales/Tech Representative, Oct 2015- Present (Cricket Wireless/SK Comms)
Full time work in a fast paced retail environment. Duties included tech support,Phone/Device Repair, Cash
Handling, Sales, Customer Service, Event Planning, Recreation Planning, Decoration, Merchandising,Cashier,
Inventory Management, Community Outreach, Personal Troubleshooting Consultant
Sales Professional/Product Demonstrator, June 2015- December 2015 (TallGrass Talent Group)
Contracted to travel to various Chicago locations to represent,sale, and distribute multiple major brand products for
companies to consumers.
Customer Service Agent, August 2014-April 2016 (Liveops)
Liveops is a company connecting independent businesses/contractors with large companies to provide
inbound/outbound telephone customerservice. The calls range between simple customer information gathering,
order taking, and commissioned sales calls.
Team Member, March 2014-May 2015 (White Castle)
Provided excellent customer service and menu products in agreement with White Castle and health standards.Tasks
include cash handling, food preparation, cleaning of establishment, freezer and front line stocking, training of newer
staff, and face-to-face interactions with customers.
Cabin/Art Counselor, June 2012-August 2013 (CYC Camp Rosenthal & House In The Woods Camp)
Prepared activities in various art-related areas such as hands-on art, painting, woodwork, music, story-telling, and
drama to underprivileged and inner-city youth at a residential camp in Michigan. Other duties included campground
maintenance work, kitchen staff assistance,and laundry assistance.Trained in ARC, CPR and First Aid.
Crew Member, February 2011-July 2011 (Burger King/Heartland Corporation)
Interacted with customers: received orders, processed payment, responded appropriately to customer issues.
Prepared products as ordered by customers following the HAVE IT YOUR WAY® service philosophy.Maintained
a safe and clean work environment, bathrooms, and restaurant property.
Event/Campaign Organizer, Summer 2010 (Little Village Environmental Justice Organization)
Collaborated with coworkers to create ways in bettering the Little Village community. Planned events,rallies, and
protests to reach out to the residents about environmental hazards. Performed basic office duties (emails, fax,
copying, creating flyers/brochures/posters),placed outbound calls and accepted inbound calls.
Alzheimer’s Patient Collaborator, October 2009- January 2010 (Memory Bridge Program, Montgomery Place
Retirement Home)
Taught how to communicate with people with Alzheimer’s and various dementias in emotionally meaningful ways.
Helped to raise awareness about aspects of personalidentity and memory that Alzheimer’s disease does not
extinguish.
Environmental Volunteer, September 2009-June 2012 (CIMBY (Calumet Is My Backyard) & CPS Service
Learning ) Volunteering at various Chicagoland forest locations and Chicagoland woodland areas. Involved with
the cleanup and maintenance, planting of shrubs and trees,and species identification and count in the selected areas.
Education
Richard J. Daley College- January 2013- Present
Illinois State University, August 2011- January 2013
Paul L. Dunbar Vocational Career Academy High School- Fall 2010- June 2011

2. Bowen Environmental Studies Team High School (B.E.S.T. High School), Fall 2009- June 2010
King College Preparatory High School, Fall 2007- Summer 2009
Certifications : Food Handler’s Certification, Illinois BASSET, NEHA