Enjoy this overview of Crexendo's Award Winning Telecom Platform that is changing the way businesses look at their telecommunications.

1. Award-Winning Technologies.
You Need A Phone System. Why Not Make It The Best?

2. About Crexendo
• Publicly Traded NYSE MKT: EXE
• Headquartered in Tempe, AZ with Regional Offices in Utah and Nevada
• Founded in 1998
• Data center hosting for over 14,000 voice & data customers
• CLEC in 43 States with Ability to Sell in all 50 States & Canada
• Live 24x7 customer service
• Experienced management team:
• Steve Mihaylo, CEO (36 years Inter-Tel, 5 years Crexendo)
• Doug Gaylor, COO (22 years Inter-Tel, 4 years Crexendo)
• Satish Bhagavatula, CTO (15 years Inter-Tel, 4 years Crexendo)
• VP & Engineering Staff – Collective 150+ Years in Telecom

3. Everything Is Moving To The Cloud.
“I realized when using the Amazon Cloud for
music that… Having all stored files available
at a moment’s notice, anywhere, any time
would increase business.”
-Chief/Deputy CIO, Small Business*
Personal Use Has Been A Main Driver of
IT Professionals Moving To The Cloud…
* As stated by: CDW’S 2013 STATE OF THE CLOUD
REPORT
Today Businesses Rely On Cloud Technology
To Power Their Business Solutions

4. Why the Dramatic Shift to Cloud?
The massive shift to cloud-based, hosted communications comes from the realization
that telecommunications only powers your business. By outsourcing this critical business
function, you can get back to focusing on your core business strategy.

5. The Market Believes In The Cloud.
* As stated by: Infonetics Research 2013

6. > Local Dial Tone
> Long Distance
> Phone System
> Data Lines
> Internet Service
> Cabling Cost
> Maintenance – Per Trip
Cost Areas
> Phone/Devices
> Internet Service
> Router (If Upgrade Needed)
Old Model vs. Today.
Cost Areas

7. World-Class Products.

8. Cloud Telecom Features
Crexendo Cloud VoIP Features Highlights
• Business-Class Voicemail
• Attendant for dial by name, extension and company directory
• Unlimited Local & Long Distance calling
• Hunt Groups
• Conference Bridge -10 party audio bridge/pin number
• Music/Message on Hold
• DID service
• Keep Existing Business Numbers
• Call Park, Call Retrieve
• Record A Call
• Unified Messaging
• Fax to Email/Electronic Faxing
• Disaster Recovery/ Business Continuity
User Features
• Extension Dialing
• Follow Me/Find Me
• Intercom
• Call forward/Call transfer/Call waiting
• Paging
User Features - Continued
• Consultative Transfer
• Blind Transfer
• Local 3-way conference
• Web Portal/User Mgmt.
• HD Speakerphone
• Web Portal
• Simultaneous Ring Groups
• Call Center Apps
• Monitor
• Barge
• Auto Call Record
• Reporting
• Many, Many More
Line Features
• Enhanced 9-1-1 (E911)
• Caller ID/Caller Name Display
• Callers log
• Do Not Disturb (DND)
Optional Line Features
• Toll-Free Numbers
• Virtual Numbers
• Crexendo Mobile for Cell Users

9. Call Center
Agent
 Easy Login/Logout thru DSS keys
 Agent login status display on phone
 Multiple queue participation per agent
 Agents can monitor queues and their status
Supervisor
 Monitor, Whisper, Barge, Conference
 Easy agent configuration and management
 Force logout agent
 Dashboard access

10. Call Center - Dashboard
 Real time data – Call Status, Agents Status, Queue Statistics
 Multiple concurrent access based on assigned privileges
 Auto or manual data refresh support
 Ideal wallboard for heads-up display

11. Call Center - Reporting
 Daily/Weekly/Monthly Reports
 Delivery to your e-mail inbox
 Text or CSV format support
 Comprehensive reports
 Customize per your needs

12. Call Recording
Record Individual Calls
 DSS key toggle, or *72, *73
 User based permission
Record All Calls
 Extension based
 Recordings delivered to group
 ACD recordings – call center admin
Access, storage, metering
 Access – portal, email
 Aac format, authenticated download
 Storage metered – 1 GB free
 Approx 100 hours per GB for aac

13. Trusted by Major Corporations.

14. Crexendo Cloud Communications
Technology.
Why Partner with Crexendo?
1. World-class, enterprise-ready technology and features
2. No Cap-Ex, BIG Op-Ex savings. Up to 60% over traditional business phone service
3. Continuous product and technology enhancements
4. “White Glove” 24 x 7 x 365 customer service
5. Secure, PCI compliant data center facility
6. Publicly held (NYSE: MKT EXE) and run by telecom pioneer, Steve Mihaylo (CEO)

15. Questions?
Please contact:
Dale Miller
(602) 334-4588
dmiller@crexendo.com