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Kerio Operator Overview

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Kerio Operator Overview

  1. 1. Kerio OperatorJust point and click. Talk about easy.
  2. 2. Kerio OperatorJust point and click. Talk about easy.IP-PBX based on AsteriskDistributed as a Virtual or Software ApplianceManaged entirely through an intuitive, Web-based Administration interfaceDeployed behind a SIP provider, or directly connected to the telephone network
  3. 3. Operator for the CustomerCustomer problem:Traditional analog PBX systems are costlyOperator solutions:Softphone/Smartphone integration reduces the need for desktop phonesVoIP works over IP / Internet (no phone line required)Kerio MyPhone interface allows simple controls to be quickly managed by end users
  4. 4. Operator for the CustomerCustomer problem:Traditional analog PBX systems do not easily support mobilityOperator solutions:Softphone integration with Smartphones makes office extensions mobileKerio MyPhone interface allows call forwarding for non-Smartphones
  5. 5. Operator for the CustomerCustomer problem:Traditional analog PBX systems require significant time for administrators toimplement complex changesOperator solutions:Changes can be made remotely using the web-based admin toolCustomer doesn’t have to wait for IT admin to make changes on-site
  6. 6. Operator for the CustomerCustomer problem:Traditional analog PBX systems lack integration with other servicesand applicationsOperator solutions:Voicemail to email synchronization with Kerio ConnectVoicemail to email forwarding with other email serversUsers can be linked with Active Directory
  7. 7. Operator for IT AdminsIT Admin problem:Traditional analog PBX systems are complicated and lack intuitiveadministration toolsOperator solutions:Embedded OS for easy deploymentIntuitive ‘Kerio-style’ web-based administrationAuto-provisioning for popular desktop phones
  8. 8. Operator for IT AdminsIT Admin problem:Traditional analog PBX systems require on-site maintenanceOperator solutions:Web-based admin interface provides full remote administrationQuickly satisfy customer change requests (e.g. updating menus, adding extensions…)
  9. 9. Operator for IT AdminsIT Admin problem:Traditional analog PBX systems lack reporting toolsOperator solutions:Real-time call, conference, and queue status reportingSystem health view reports CPU/RAM/Storage usageCall historyCall recording
  10. 10. Deployment ScenariosUsing a SIP provider
  11. 11. Deployment ScenariosUsing a Digium Card with a T1 provider
  12. 12. Kerio Operator – featuresWeb administration• Easy administration in your favorite browser• The same look as in other Kerio productsMyPhone (user interface)• Manage voice mails• Manage forwarding• Direct dial and call log
  13. 13. Kerio Operator – featuresConnecting to the outside world• SIP provider support• ISDN, T1/E1 Digium card support• Easy to set inbound and outbound dialing rules
  14. 14. Kerio Operator – featuresVoicemail integration with Kerio Connect• Messages forwarded to Inbox with WAV file• Synchronization of listen/read/delete status• Forwarding for other non-Kerio Connect email servers
  15. 15. Kerio Operator – featuresAutomatic phone provisioning• Detecting and autoconfiguring connected HW phone• Assigning extension number(s)• Currently supported: Cisco, Linksys and Snom• Other phones can be configured manually
  16. 16. Kerio Operator – featuresCall conferencing• Virtual conference rooms• Access covered by PIN• Can be limited amount of attendeesRing groups• One number for more extensions/users• Optional fall back to another number
  17. 17. Kerio Operator – featuresAutomated Attendant with optional scheduling • Customizable audio menus • Easy to manage using GUI • Specify time conditions
  18. 18. Kerio Operator – featuresCall queues• Flexible announcements to agents• Call recording• Fixed or dynamic agents• Music on hold• Queue strategies
  19. 19. Kerio OperatorSystem Requirements• 1 Ghz processor• 512 GB Ram• 8 GB storage
  20. 20. Kerio OperatorSupported Phones

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