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Saikat Mazumder_PMP

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Saikat Mazumder_PMP

  1. 1. SAIKAT MAZUMDER GPR Royale Layout, House# 197, 3rd Floor, 5th Cross, Huskur Gate, Electronic City, Bangalore- 560100, INDIA Ph: +91-7829347111, Email: talk2saikat@gmail.com CAREER SUMMARY: Technology driven professional with a total of 13+ years of IT experience (which includes 7+ years of Project Management and delivery) including broad range of experience in the areas of Software Application Development, People and Project Management, Project Deployment & Delivery, Client Engagement & Relationship management, P&L Management, Business Growth etc. All of my work is based on industry best practice, including the PMBOK, Information Technology Infrastructure Library (ITIL), AGILE SCRUM, HP EDGE framework etc Certified PMP®, PSM1 (Professional Scrum Master), ITIL V.2011 CAREER PATH SNAPSHOT Customer Project / Program Manager Hewlett Packard Global Soft Ltd. Bangalore Sept’11 – To date Associate Consultant CGI Information System & Management Consultant, Bangalore Aug’09 - Sept’11 Software Engineer, Team Lead & Project Manager Wipro Technologies, Delhi, Chennai, Bangalore & Pune Apr’04 - Aug’09 Technical Support Engineer Integrated Systems & Services, Guwahati (Assam) (Authorized Franchisee & Service Partner of Wipro Infotech) Sept’01 – Sept’03 PROFESSIONAL EXPERIENCE Hewlett-Packard GlobalSoft Ltd (Apps GD), Bangalore (Sept 2011 – Till Date) Current Account Name: Vodafone Germany Project Overview: Responsible for the Application Development Management (ADM/ADM2) and Baltrum Umbrella projects where HP is responsible for providing end to end IT solution to the customer including feasibility test, design, development and Integration, solutioning etc. Managing the overall Profit & Loss responsibility of approx. 30 Million USD, and responsible for its delivery Duration: Sept2012 – Till Date Role: Project Manager Responsibilities:  Responsible for detailed Understanding, planning, implementation and control of the Project Management processes, knowledge areas and the Project Life cycle management which also includes planning, design, engineering, resource planning, cost, scheduling and implementation activities, across multiple areas and multiple project teams across regions  Responsible for detailed tasks include developing/managing/maintaining comprehensive, accurate project plans and schedules, as well as performing estimation, forecasting, planning, analysis, issue / risk / change management, escalation management, meeting facilitation, variance analysis, and status reporting  Define documents, successful implementation and actively participating in all phases of the project, execution and tracking the projects, small works, enhancements, change request etc under the umbrella to align them with the business goals  Translate business requirements into functional/technical requirements for development teams  Responsible for meeting project objectives within budgeted time and cost
  2. 2.  Work with the account team, periodic meetings with the relevant business sponsors, managing the stakeholders, work with the PGO Team to work on the process changes, risk management, status reviews etc and its implementation ensuring that they are aligned with both the Business and Domain strategies  Define project scope and schedule while focusing on regular and timely delivery of value  Organize and lead project status and meetings; prepare and distribute project progress reports  Cost budgeting management, monitoring and controlling actual expenditures and costs against the budgeted costs and reporting the financial data, necessary project accounting and Spent capacity reporting  Use PDCA (Plan Do Check Act) and DMAIC (abbreviation for Define, Measure, Analyze, Improve and Control) as essential tools for data-driven and continual service delivery improvement  Recognize early warning signals that could result in delays and cost overruns and take corrective actions including escalating to the right level  Coordinate with other project managers and IT personnel across regions in ensuring that the various independent projects that form a part of a master plan/project dovetail well  Creates and controls all project related documents  Tracking project milestones, identifying problem areas before they impact the project and coordinating corrective and preventive actions and establishing necessary escalation procedures.  Collaborating with the project or the small work Leads to ensure that the business requirements are properly defined, developed and deployed to the relevant business customer's satisfaction  Ensuring compliance with policies and standards  Carry out post implementation reviews of all programs / projects to ensure that original goals / deliverables and requirements are being validated and met  Execute Risk and Control Self Assessments (RCSA) for the projects, managing the risk assessment & re-assessment, remediation and monitoring the risks and reporting it appropriately  Managing day to day managing and operational work etc Project Name: Cross Application Timesheet Web (CATW) Project Overview: CATW is a web-based time entry screen used to record labor effort (time tracking). CATW should be mandatorily used by all employees of the Application Global Delivery who need to account for time entry. 100% of hours worked, including all absence hours, must be tracked in CATW unless there is a contractual, legal, or legitimate business reason that doesn’t allow for the use of CATW Duration: Sept2011 – Aug2012 Role: Project Manager Responsibilities:  Responsible for managing end to end deployment of CATW for Application GD India  Prepared deployment readiness plan, estimate schedules, resources and engage various technical teams and Communicated project schedules and milestones to all stakeholders.  Project execution, escalate any deviations in time and quality and scope.  Raised incidents, service requests as and when required to investigate into issues.  Conducted reviews with the Service Line Heads and appropriate stakeholders & handled their inputs & suggestions.  Consulting, coaching, mentoring, training the team on CATW readiness, deployment plan and training program etc  Reviewed and propose deployment readiness policies and procedures  Managed the team who is responsible for CATW different levels of accesses to the resources, sorting out the technical problems related to CATW and floating communications related to CATW  Communicated with several teams such as finance, HR, onsite co-coordinators etc so that data is flown correctly from CATW to the business warehouse reporting tool and other various functions as incorrect timesheet entry can lead to wrong financials CGI Information Systems & Management Consultant, Bangalore (Aug 2009 – Sept 2011) Account: Bell Canada Shared Services Project Description: Telecom Project: Application Development, Enterprise Security and Infrastructure Support Responsibilities:
  3. 3.  Project work allocation, planning, estimation, time tracking, billing / budgeting, risk analysis & management proposal preparation etc  Responsible for meeting the Workforce needs in line with the business requirements  Monitored & managed resource planning process and costing analysis to balance supply/demand across the account  Overall responsibility of driving and maintaining the expected & optimum level of utilization through effective bench management, pipeline management etc  Compilation & Analysis of Billed Resources, Bench Cost, Bench analysis after a Boot Camp Training and before deployment, Full Time and Contract resource billing analysis  To ensure accurate demand forecast by maintaining and managing the sales funnel. Work closely with the accounts team to ensure accurate demand forecast so that the supply process can be simplified  Led Initiatives on Cross Competency / training so that demands can be fulfilled internally whenever required  Managed the billability non-billability of the resources, their divest and rotation plan, Ops parameters etc. WIPRO Technologies (Apr 2004- Aug 2009) During my 5.5 years of tenure at Wipro I had a progressive career, got 4 promotions and I played multiple roles ranging from Project Engineer, Team Lead and Project Manager PROJECTS HANDLED IN WIPRO Client Name: Verizon Communication Project Overview: They have a lot of OEMs against whose applications the Verizon products had to be authenticated. Wipro architectured the automation of heterogeneous OEM test cases (~3000) through a single framework which works for both GUI and CLI based applications providing a complete managed security solution offering using a phased implementation approach using Java, J2EE, Sun Identity manager 7.x Role: Project Manager Duration: Oct2008 – Aug2009 Responsibilities:  Planning and implementation of the Project Management processes, knowledge areas and Project Life cycle Management  Managed all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, Cost estimation, management and control, reporting project status, tracking and resolving issues and customer acceptance  Participated in SOW negotiations and renewals as well as RFI, RFP responses and other proposals  Mapping the project processes with the SDLC processes and the Project Management processes  Agreed scope and constraints to enable costs, timescales and resource requirements for the successful completion of each project to be estimated  Participated in the System testing & QA/UA testing & reviews along with the client SME(s) and Business users  Provided regular and timely feedback to team members and their respective managers; is proactive in the identification and resolution of issues that may negatively impact a project or project deliverables; seeks and implements innovative ways to remove project obstacles  Responsible for the post-implementation support and final hand-over presentation of some of the modules for the project, to the Business users and the Support Team  Involved in analysis and definition of new business processes  Defined and managed the change control processes in the project  Coordinated with operations and onshore/offshore teams  Plan and manage team utilization, resource demand and supply for each forthcoming quarter. Coordinate with the Central Staffing teams to fulfill any ramp-up requirements through internal allocations or lateral hirings  Created competency development plans for all team members. Coordinate with technology practice verticals for internal as well external trainings  Ensured the timely set-up of performance management criteria for all team members as well timely closure of appraisal and progression/increment processes
  4. 4. Recognition/Achievements: Won the “Star Performer” award for proposing and implementing the project specific mentoring portal (junior resources were tagged to seniors in a mentee-mentor relationship within a formal framework with provision for project specific assessments and feedbacks) that helped achieve a productivity improvements resulting in savings of more than £75K for the client. Client Name: Washington Mutual Project Overview: This was a consulting engagement to review user access management (IDAM) in all business applications and supporting infrastructure, propose appropriate solution, define requirements and evaluate build a product that best meets the requirements followed by developing the applications Role: Team Lead Duration: June2006 – Sept2008 Responsibilities:  Managed all aspects of SDLC and Project Delivery Process for projects, adhering to set audit standards  Involved in preparing High-level & Low-level Design documents, working in tandem with the client SME(s)  Responsible for guiding the team members in their day-to-day work & resolving various technical issues faced by them. And mentored team members with new enhancements in the releases  Prepared Unit Test Cases / Unit Test Plans and reviews for the components  Took part in the System testing and QA/UA testing and reviews along with the client SME(s) and Business users  Involved in the estimation for various Change Requests and maintenance of change and Issue Log  Responsible for providing and maintaining accurate and timely project information in all project plans, communications, status reporting, SharePoint sites etc.  Responsible for the preparation of requirements traceability Matrix, Work break down structures etc  Responsible for the post-implementation support and final hand-over presentation of some of the modules for the project, to the Business users and the Support Team.  Identified the GAPS in the existing processes and defined requirements which addresses to resolve them  Worked allocation to team, task monitoring, and controlling and project delivery  Was instrumental in setting up and managing the critical project deployment and implementation activities  Completed the assignment in a qualitative and timely manner along with client satisfaction Recognition/Achievements: Won the “Outstanding Contributor” award from client for proposing and successfully implementing the Core-Flex team concept (Core team remains constant, Flex team moves across application areas depending on demand) that helped reduce the onsite headcount by 2 FTEs resulting in savings of more than £100K per annum for the client Client Name: Dell Inc Project Overview: Requirements for Login and User Management Use case which includes creating a new user profile, reading or updating existing profile info for users, deleting non existing user data Role: Software Engineer Duration: April2004 – May2006 Responsibilities:  Responsible for development, support, maintenance and implementation of complex components of a project module  Involved in production support, bug fixes and small enhancements  Troubleshooted the client problems remotely using the remote access tools  Took responsibility for the delivery of software features to the committed schedule and everyday processing and maintenance of software defect reports  Tracked individual defect fixes or new developments against the schedule and provided status reports to the team leader  Identified technical changes necessary to achieve a specific customer requirement  Developmental work on the design and build phases  Worked on the functional and nonfunctional requirements  Automation script review, bug review and metric data collection and analysis.  Fixed Modification Requests and Worked on the Minor enhancement / feature
  5. 5. Integrated Systems & Services, Guwahati (Authorized Service partner of Wipro Infotech) (Sep 2001- Sep 2003) For the initial year, I was posted and worked in Hindustan Paper Corporation Ltd., Cachar Paper Mill (Panchgram, Assam) as their Resident Engineer & was responsible for maintaining & troubleshooting the PCs, printers, switches, hubs, allied peripherals and the total Gigabit switches fiber Optic module local area network of the mill (3 km area) Post that was involved in the below project: Project: Company Payroll System Role: Technical Support Engineer Responsibilities:  Analysis of requirements  Started with Design phase, then User Interface Design and Development for these modules  Completed end-to-end functionality and bug fixing of these modules till UAT  Managed Risks and Issues  Took part in operational decisions for more businesses and profitability.  Also involved in Sales forecast and productivity / profitability ONSITE EXPOSURES  Onsite trip in Feb2008 from Wipro to the client location at US (Pittsburg, Pennsylvania) for business discussion, pre-sales activities, Project Transition and Business Consulting  Onsite trip in Oct2012 from Hewlett Packard to the customer location at Duesseldorf (Germany) to understand the scope of the project work, initiate business discussions and project plan EDUCATION & PROFESSIONAL DEVELOPMENT  Completed PGDBA (Post Graduate Diploma in Business Administration) in Operations and productions from Symbiosis, Pune, in 2006 (Part time, weekend classes)  Completed Bachelor of Computer Apps (BCA) from M.C. National University of Journalism, Bhopal, MP in 2002  Completed H.S.S.L.C. (12th) under Assam Higher Secondary Education council in 1999  Completed H.S.L.C (10th) under Board of Secondary Education Assam with distinction in Mathematics and Advance Mathematics in 1997 CERTIFICATIONS  Certified PMP® (Project Management Professional) from PMI. Completed in Oct’2014  Certified ITIL Version 2011. Completed in August’2013  Certified Professional Agile Scrum Master (PSM1). Completed in December’2013 Date of Birth: 20th December 1981 Nationality: Indian Current Location: Bangalore US B1 VISA (Multiple Entries): Valid till August 2017 Passport: Valid REFERENCES: Available on request
  6. 6. Integrated Systems & Services, Guwahati (Authorized Service partner of Wipro Infotech) (Sep 2001- Sep 2003) For the initial year, I was posted and worked in Hindustan Paper Corporation Ltd., Cachar Paper Mill (Panchgram, Assam) as their Resident Engineer & was responsible for maintaining & troubleshooting the PCs, printers, switches, hubs, allied peripherals and the total Gigabit switches fiber Optic module local area network of the mill (3 km area) Post that was involved in the below project: Project: Company Payroll System Role: Technical Support Engineer Responsibilities:  Analysis of requirements  Started with Design phase, then User Interface Design and Development for these modules  Completed end-to-end functionality and bug fixing of these modules till UAT  Managed Risks and Issues  Took part in operational decisions for more businesses and profitability.  Also involved in Sales forecast and productivity / profitability ONSITE EXPOSURES  Onsite trip in Feb2008 from Wipro to the client location at US (Pittsburg, Pennsylvania) for business discussion, pre-sales activities, Project Transition and Business Consulting  Onsite trip in Oct2012 from Hewlett Packard to the customer location at Duesseldorf (Germany) to understand the scope of the project work, initiate business discussions and project plan EDUCATION & PROFESSIONAL DEVELOPMENT  Completed PGDBA (Post Graduate Diploma in Business Administration) in Operations and productions from Symbiosis, Pune, in 2006 (Part time, weekend classes)  Completed Bachelor of Computer Apps (BCA) from M.C. National University of Journalism, Bhopal, MP in 2002  Completed H.S.S.L.C. (12th) under Assam Higher Secondary Education council in 1999  Completed H.S.L.C (10th) under Board of Secondary Education Assam with distinction in Mathematics and Advance Mathematics in 1997 CERTIFICATIONS  Certified PMP® (Project Management Professional) from PMI. Completed in Oct’2014  Certified ITIL Version 2011. Completed in August’2013  Certified Professional Agile Scrum Master (PSM1). Completed in December’2013 Date of Birth: 20th December 1981 Nationality: Indian Current Location: Bangalore US B1 VISA (Multiple Entries): Valid till August 2017 Passport: Valid REFERENCES: Available on request

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