1. B. RAGHAVENDRA
Phone: +919739448006;
Email: raghavendrambr@gmail.com
Seeking assignment in Facility management and Administration /physical infrastructure services
facilities operational services with a frontline organisation.
PROFESSIONAL SNAPSHOT
A science graduate and a Post Graduate Diploma in Business Management, with diverse
background and multi-tasking skills, mission oriented and a facilities management professional with 25 years
of experience in IT / BPO/ R&D and Manufacturing industries.
June 12 to Nov 14 – Served at M/s. Honeywell Technology Solution Lab Pvt. Ltd., as Senior
Manager – Facilities / Admin. [Internally called as Operations lead]
Hands on experience in organising, controlling, developing and administering building infrastructure
services, general administration functions; facility management involving, work environment
aesthetics, budget management; management of change; contract management; management of
crisis [BCP & DRP]
Vast and qualitative experience in Office Administration, co-ordination with Government Law and Order
Machinery/ Statutory / Regulatory Bodies.
Adept at carrying out import & export operations with standard knowledge of the government policies &
regulations and provisions of various statutory acts. Hands on experience with EOU & SEZ related activities.
Major Career Highlights
• Implementing effective governance model for IFM function at Northern Trust and
Honeywell covering real estate portfolio of 2 million square foot.
• Front ended project management for 2 green filed projects for Timken – an R&D facility
and a manufacturing facility.
• Winning USGBC GOLD RATING for one of the interior projects for Northern Trust.
• Managing a budget of USD 25 million for facilities operations.
CORE COMPETENCIES
Strategic Planning
Admin and facilities operations through focus on budgeting, cost analysis & cost optimization.
Implementing policies and procedures with respect to above functions
Optimization programs
Developing and managing facilities infrastructure
General Administration
Monitoring and administration of operations budget
Managing day-to-day office administration works
Liaising with various government and other agencies for obtaining various clearances, sanctions and
approvals.
Commercial (Export & Import) Operations
Interacting with the buyers (client) & keeping them informed on the status of running orders.
Functioning as an interface for coordinating with production & shipping departments and the buyer to
ensure that the production schedule is met and ensure on-time seamless delivery of shipments.
Establishing Letters of Credit & Vetting of necessary commercial documents.
Obtaining LC/ BL / Consignment Notes & Handling remittance/receipt of foreign funds
Interacting with regulatory authorities like Excise & Customs Departments for obtaining necessary
licenses / sanctions and ensuring compliance with various statutory obligations.
Establishing EOU & SEZ units and its day to day operations.
Facilities Management
Managing facilities viz., office infrastructure, electrical & electro-mechanical equipments, building,
cafeteria, Company owned accommodation (like Guest House).
Liaison with vendors for the procurement of various services and negotiating with them for securing
favourable cost reductions.
2. Supervising the transport facility provided for employees and associates. Monitoring movement,
maintenance and upkeep of vehicles.
Outsourcing AMC contracts for the maintenance of office building, electrical & electro-mechanical
infrastructure, office equipment, machinery and other assets of the organization.
Procurement/purchase of various stores and stationery items and accounting
Security Management
Effectively employ various security gadgets and systems like surveillance systems, F&PA systems, access
control systems & other co-related systems to ensure fail safe security controls.
Ensuring safe entry/ exit of personnel and vehicles.
Developing standards / policies in complying in conjunction with those of government law enforcing bodies.
Liaising with local authorities such as Police, fire, municipal and civil administration.
Carrying out training for the in-house safety squads and monitor the operational readiness of the fire
prevention equipments.
Fire and Disaster Management
Managing fire prevention programmes including installation, maintenance and operation of fire fighting
equipments, dry/wet risers in high-rise buildings.
Training of in-house fire safety squads.
Drafting of disaster management plan for the organisation.
Assuming key role during crisis and disaster situations and support business continuity plan.
Personnel Management
Administering the performance appraisal exercise for evaluating the performances of the employees.
Ascertaining the specific training needs of employees and accordingly arranging training programmes for
improving learning curve.
Motivation of employees through regular interaction and maintaining healthy industrial relations
PROFICIENCY FORTE PREVIEW
Setting up new infrastructure facilities for IT / Research / BPO Sectors; EOU / SEZ units.
Export Control Regulations.
Building up new work environment;
Import & export activities including logistics.
Physical Security;
Facility management,
General administration including Government Liaison.
Setting up Health, Safety and Environment Standards
Disaster Recovery and Business Resumption;
Infrastructure build out - Project Management
CAREER HIGHLIGHTS
May 10 – June 12 with Northern Trust as Second Vice President, Corporate Services,
Overall administration responsibility covering:-
General administration,
Facility management of 400,000 sft spread across in 3 different business parks in Bangalore
Budget administration and monitoring
Handling office fit out / build out projects
Management of FM outsourced agencies
Member of productivity council looking in to optimization projects
Space planning and administration
Jul 08 – May 10 with American Power Conversion [I] Pvt. Ltd. as Head of Administration and
Employee services
Overall administration responsibility covering:-
Employee services viz., canteen, transportation and insurance services / Work environment / Physical security
/ Travel / Government liaison and public relations, Managing SCM and FG warehouses, Management of lease-
hold properties, Ethics & code of business conduct for the team,.
Nov’03 – Jul 08 with Timken Engineering & Research (P) Ltd. as Head of Administration and
Facilities
Instrumentally handled the Facilities activities like electrical & electro-mechanical services viz., back-
up power supply, electrification works, air-conditioning, and pneumatic systems; fire & security:
surveillance systems, F&PA systems, access control systems; office automation: audio-visual systems;
3. Laboratory facilities for IT and research facilities; office interiors; satellite links; public health
engineering: Water treatment plant, sewage treatment plant, rain water harvesting systems; landscape.
Astute in managing the Purchasing functions comprising identification and/or pre-qualification of vendors,
maintaining vendor data-base; issue of purchase inquiries, Evaluation of bids, Vendor short listing, Issue of
purchase orders; administering & monitoring logistics, material receipts, inventory; reporting close-out &
vendor performance and verification of invoices & payment recommendations.
Supervising the Imports & Exports / 100% EOU activities like setting up of EOU, STPI & SEZ units;
customs & central excise activities; activities relating to Director General of Foreign Trade; handling
imports & export clearances; maintaining accountability of imported capital goods and customs prescribed
book keeping.
Overseeing Administration function like Expat re-location; Labour, contract & shops & establishment act;
Land [Real estate related activities]; Transportation; Travel.
Letter of appreciation received for completing the infrastructure job on time from Country Manager.
Apr’01-Oct’03 with Honeywell Technology Solutions Lab (P) Ltd. as Assistant Manager –
Administration and Facilities
Handled general administration, procurement, import and export activities
Established policy on procurement. Migrated manual generating of purchase orders to system generating
one through an ERP. Later took part in the implementation of Oracle based PO to pay system.
Took part in implementing Admin Online tool to improve turn-around time to close requests/complaints.
Handled physical infrastructure jobs,
Involved in setting up Madurai STPI unit.
Handled logistics, import and exports.
Handled Chairman’s logistics in terms of hanger services for the corporate jet
PAST JOB HISTORY
Sep’99-Mar’01 LEC INDIA Software (P) Ltd.
Officer Administration
Mar’92-Sep’99 John Brown Engineering & Constructors
Officer Administration and Facilities
Apr’87-Feb’92 Sundaram-Clayton Ltd.
Public Relations Officer and General Administration
Feb’85-Mar’87 Ancillary unit of SAIL & Indicarb Ltd.
Chemist
PROFESSIONAL TRAINING
Six-Sigma Training at Honeywell in 2002.
ACADEMIC CREDENTIALS
B. Sc from Mysore University in 1984.
Post Graduate Diploma in Business Management from Bharatiya Vidya Bhavan, Bangalore in 1990.
PERSONAL VITAE
Date of Birth : 21st
November 1962
Address : No.: 402, Mahaveer Jewel Apartment,
: 15th
Cross, JP Nagar 5th
Phase,
: Bangalore – 560078.
: Phone : +919739448006