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B. RAGHAVENDRA
Phone: +919739448006;
Email: raghavendrambr@gmail.com
Seeking assignment in Facility management and Administration /physical infrastructure services
facilities operational services with a frontline organisation.
PROFESSIONAL SNAPSHOT
A science graduate and a Post Graduate Diploma in Business Management, with diverse
background and multi-tasking skills, mission oriented and a facilities management professional with 25 years
of experience in IT / BPO/ R&D and Manufacturing industries.
June 12 to Nov 14 – Served at M/s. Honeywell Technology Solution Lab Pvt. Ltd., as Senior
Manager – Facilities / Admin. [Internally called as Operations lead]
Hands on experience in organising, controlling, developing and administering building infrastructure
services, general administration functions; facility management involving, work environment
aesthetics, budget management; management of change; contract management; management of
crisis [BCP & DRP]
Vast and qualitative experience in Office Administration, co-ordination with Government Law and Order
Machinery/ Statutory / Regulatory Bodies.
Adept at carrying out import & export operations with standard knowledge of the government policies &
regulations and provisions of various statutory acts. Hands on experience with EOU & SEZ related activities.
Major Career Highlights
• Implementing effective governance model for IFM function at Northern Trust and
Honeywell covering real estate portfolio of 2 million square foot.
• Front ended project management for 2 green filed projects for Timken – an R&D facility
and a manufacturing facility.
• Winning USGBC GOLD RATING for one of the interior projects for Northern Trust.
• Managing a budget of USD 25 million for facilities operations.
CORE COMPETENCIES
Strategic Planning
 Admin and facilities operations through focus on budgeting, cost analysis & cost optimization.
 Implementing policies and procedures with respect to above functions
 Optimization programs
 Developing and managing facilities infrastructure
General Administration
 Monitoring and administration of operations budget
 Managing day-to-day office administration works
 Liaising with various government and other agencies for obtaining various clearances, sanctions and
approvals.
Commercial (Export & Import) Operations
 Interacting with the buyers (client) & keeping them informed on the status of running orders.
 Functioning as an interface for coordinating with production & shipping departments and the buyer to
ensure that the production schedule is met and ensure on-time seamless delivery of shipments.
 Establishing Letters of Credit & Vetting of necessary commercial documents.
 Obtaining LC/ BL / Consignment Notes & Handling remittance/receipt of foreign funds
 Interacting with regulatory authorities like Excise & Customs Departments for obtaining necessary
licenses / sanctions and ensuring compliance with various statutory obligations.
 Establishing EOU & SEZ units and its day to day operations.
Facilities Management
 Managing facilities viz., office infrastructure, electrical & electro-mechanical equipments, building,
cafeteria, Company owned accommodation (like Guest House).
 Liaison with vendors for the procurement of various services and negotiating with them for securing
favourable cost reductions.
 Supervising the transport facility provided for employees and associates. Monitoring movement,
maintenance and upkeep of vehicles.
 Outsourcing AMC contracts for the maintenance of office building, electrical & electro-mechanical
infrastructure, office equipment, machinery and other assets of the organization.
 Procurement/purchase of various stores and stationery items and accounting
Security Management
 Effectively employ various security gadgets and systems like surveillance systems, F&PA systems, access
control systems & other co-related systems to ensure fail safe security controls.
 Ensuring safe entry/ exit of personnel and vehicles.
 Developing standards / policies in complying in conjunction with those of government law enforcing bodies.
 Liaising with local authorities such as Police, fire, municipal and civil administration.
 Carrying out training for the in-house safety squads and monitor the operational readiness of the fire
prevention equipments.
Fire and Disaster Management
 Managing fire prevention programmes including installation, maintenance and operation of fire fighting
equipments, dry/wet risers in high-rise buildings.
 Training of in-house fire safety squads.
 Drafting of disaster management plan for the organisation.
 Assuming key role during crisis and disaster situations and support business continuity plan.
Personnel Management
 Administering the performance appraisal exercise for evaluating the performances of the employees.
 Ascertaining the specific training needs of employees and accordingly arranging training programmes for
improving learning curve.
 Motivation of employees through regular interaction and maintaining healthy industrial relations
PROFICIENCY FORTE PREVIEW
 Setting up new infrastructure facilities for IT / Research / BPO Sectors; EOU / SEZ units.
 Export Control Regulations.
 Building up new work environment;
 Import & export activities including logistics.
 Physical Security;
 Facility management,
 General administration including Government Liaison.
 Setting up Health, Safety and Environment Standards
 Disaster Recovery and Business Resumption;
 Infrastructure build out - Project Management
CAREER HIGHLIGHTS
May 10 – June 12 with Northern Trust as Second Vice President, Corporate Services,
Overall administration responsibility covering:-
General administration,
Facility management of 400,000 sft spread across in 3 different business parks in Bangalore
Budget administration and monitoring
Handling office fit out / build out projects
Management of FM outsourced agencies
Member of productivity council looking in to optimization projects
Space planning and administration
Jul 08 – May 10 with American Power Conversion [I] Pvt. Ltd. as Head of Administration and
Employee services
Overall administration responsibility covering:-
Employee services viz., canteen, transportation and insurance services / Work environment / Physical security
/ Travel / Government liaison and public relations, Managing SCM and FG warehouses, Management of lease-
hold properties, Ethics & code of business conduct for the team,.
Nov’03 – Jul 08 with Timken Engineering & Research (P) Ltd. as Head of Administration and
Facilities
 Instrumentally handled the Facilities activities like electrical & electro-mechanical services viz., back-
up power supply, electrification works, air-conditioning, and pneumatic systems; fire & security:
surveillance systems, F&PA systems, access control systems; office automation: audio-visual systems;
Laboratory facilities for IT and research facilities; office interiors; satellite links; public health
engineering: Water treatment plant, sewage treatment plant, rain water harvesting systems; landscape.
 Astute in managing the Purchasing functions comprising identification and/or pre-qualification of vendors,
maintaining vendor data-base; issue of purchase inquiries, Evaluation of bids, Vendor short listing, Issue of
purchase orders; administering & monitoring logistics, material receipts, inventory; reporting close-out &
vendor performance and verification of invoices & payment recommendations.
 Supervising the Imports & Exports / 100% EOU activities like setting up of EOU, STPI & SEZ units;
customs & central excise activities; activities relating to Director General of Foreign Trade; handling
imports & export clearances; maintaining accountability of imported capital goods and customs prescribed
book keeping.
 Overseeing Administration function like Expat re-location; Labour, contract & shops & establishment act;
Land [Real estate related activities]; Transportation; Travel.
 Letter of appreciation received for completing the infrastructure job on time from Country Manager.
Apr’01-Oct’03 with Honeywell Technology Solutions Lab (P) Ltd. as Assistant Manager –
Administration and Facilities
 Handled general administration, procurement, import and export activities
 Established policy on procurement. Migrated manual generating of purchase orders to system generating
one through an ERP. Later took part in the implementation of Oracle based PO to pay system.
 Took part in implementing Admin Online tool to improve turn-around time to close requests/complaints.
 Handled physical infrastructure jobs,
 Involved in setting up Madurai STPI unit.
 Handled logistics, import and exports.
 Handled Chairman’s logistics in terms of hanger services for the corporate jet
PAST JOB HISTORY
Sep’99-Mar’01 LEC INDIA Software (P) Ltd.
Officer Administration
Mar’92-Sep’99 John Brown Engineering & Constructors
Officer Administration and Facilities
Apr’87-Feb’92 Sundaram-Clayton Ltd.
Public Relations Officer and General Administration
Feb’85-Mar’87 Ancillary unit of SAIL & Indicarb Ltd.
Chemist
PROFESSIONAL TRAINING
Six-Sigma Training at Honeywell in 2002.
ACADEMIC CREDENTIALS
 B. Sc from Mysore University in 1984.
 Post Graduate Diploma in Business Management from Bharatiya Vidya Bhavan, Bangalore in 1990.
PERSONAL VITAE
Date of Birth : 21st
November 1962
Address : No.: 402, Mahaveer Jewel Apartment,
: 15th
Cross, JP Nagar 5th
Phase,
: Bangalore – 560078.
: Phone : +919739448006

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B Raghavendra.doc

  • 1. B. RAGHAVENDRA Phone: +919739448006; Email: raghavendrambr@gmail.com Seeking assignment in Facility management and Administration /physical infrastructure services facilities operational services with a frontline organisation. PROFESSIONAL SNAPSHOT A science graduate and a Post Graduate Diploma in Business Management, with diverse background and multi-tasking skills, mission oriented and a facilities management professional with 25 years of experience in IT / BPO/ R&D and Manufacturing industries. June 12 to Nov 14 – Served at M/s. Honeywell Technology Solution Lab Pvt. Ltd., as Senior Manager – Facilities / Admin. [Internally called as Operations lead] Hands on experience in organising, controlling, developing and administering building infrastructure services, general administration functions; facility management involving, work environment aesthetics, budget management; management of change; contract management; management of crisis [BCP & DRP] Vast and qualitative experience in Office Administration, co-ordination with Government Law and Order Machinery/ Statutory / Regulatory Bodies. Adept at carrying out import & export operations with standard knowledge of the government policies & regulations and provisions of various statutory acts. Hands on experience with EOU & SEZ related activities. Major Career Highlights • Implementing effective governance model for IFM function at Northern Trust and Honeywell covering real estate portfolio of 2 million square foot. • Front ended project management for 2 green filed projects for Timken – an R&D facility and a manufacturing facility. • Winning USGBC GOLD RATING for one of the interior projects for Northern Trust. • Managing a budget of USD 25 million for facilities operations. CORE COMPETENCIES Strategic Planning  Admin and facilities operations through focus on budgeting, cost analysis & cost optimization.  Implementing policies and procedures with respect to above functions  Optimization programs  Developing and managing facilities infrastructure General Administration  Monitoring and administration of operations budget  Managing day-to-day office administration works  Liaising with various government and other agencies for obtaining various clearances, sanctions and approvals. Commercial (Export & Import) Operations  Interacting with the buyers (client) & keeping them informed on the status of running orders.  Functioning as an interface for coordinating with production & shipping departments and the buyer to ensure that the production schedule is met and ensure on-time seamless delivery of shipments.  Establishing Letters of Credit & Vetting of necessary commercial documents.  Obtaining LC/ BL / Consignment Notes & Handling remittance/receipt of foreign funds  Interacting with regulatory authorities like Excise & Customs Departments for obtaining necessary licenses / sanctions and ensuring compliance with various statutory obligations.  Establishing EOU & SEZ units and its day to day operations. Facilities Management  Managing facilities viz., office infrastructure, electrical & electro-mechanical equipments, building, cafeteria, Company owned accommodation (like Guest House).  Liaison with vendors for the procurement of various services and negotiating with them for securing favourable cost reductions.
  • 2.  Supervising the transport facility provided for employees and associates. Monitoring movement, maintenance and upkeep of vehicles.  Outsourcing AMC contracts for the maintenance of office building, electrical & electro-mechanical infrastructure, office equipment, machinery and other assets of the organization.  Procurement/purchase of various stores and stationery items and accounting Security Management  Effectively employ various security gadgets and systems like surveillance systems, F&PA systems, access control systems & other co-related systems to ensure fail safe security controls.  Ensuring safe entry/ exit of personnel and vehicles.  Developing standards / policies in complying in conjunction with those of government law enforcing bodies.  Liaising with local authorities such as Police, fire, municipal and civil administration.  Carrying out training for the in-house safety squads and monitor the operational readiness of the fire prevention equipments. Fire and Disaster Management  Managing fire prevention programmes including installation, maintenance and operation of fire fighting equipments, dry/wet risers in high-rise buildings.  Training of in-house fire safety squads.  Drafting of disaster management plan for the organisation.  Assuming key role during crisis and disaster situations and support business continuity plan. Personnel Management  Administering the performance appraisal exercise for evaluating the performances of the employees.  Ascertaining the specific training needs of employees and accordingly arranging training programmes for improving learning curve.  Motivation of employees through regular interaction and maintaining healthy industrial relations PROFICIENCY FORTE PREVIEW  Setting up new infrastructure facilities for IT / Research / BPO Sectors; EOU / SEZ units.  Export Control Regulations.  Building up new work environment;  Import & export activities including logistics.  Physical Security;  Facility management,  General administration including Government Liaison.  Setting up Health, Safety and Environment Standards  Disaster Recovery and Business Resumption;  Infrastructure build out - Project Management CAREER HIGHLIGHTS May 10 – June 12 with Northern Trust as Second Vice President, Corporate Services, Overall administration responsibility covering:- General administration, Facility management of 400,000 sft spread across in 3 different business parks in Bangalore Budget administration and monitoring Handling office fit out / build out projects Management of FM outsourced agencies Member of productivity council looking in to optimization projects Space planning and administration Jul 08 – May 10 with American Power Conversion [I] Pvt. Ltd. as Head of Administration and Employee services Overall administration responsibility covering:- Employee services viz., canteen, transportation and insurance services / Work environment / Physical security / Travel / Government liaison and public relations, Managing SCM and FG warehouses, Management of lease- hold properties, Ethics & code of business conduct for the team,. Nov’03 – Jul 08 with Timken Engineering & Research (P) Ltd. as Head of Administration and Facilities  Instrumentally handled the Facilities activities like electrical & electro-mechanical services viz., back- up power supply, electrification works, air-conditioning, and pneumatic systems; fire & security: surveillance systems, F&PA systems, access control systems; office automation: audio-visual systems;
  • 3. Laboratory facilities for IT and research facilities; office interiors; satellite links; public health engineering: Water treatment plant, sewage treatment plant, rain water harvesting systems; landscape.  Astute in managing the Purchasing functions comprising identification and/or pre-qualification of vendors, maintaining vendor data-base; issue of purchase inquiries, Evaluation of bids, Vendor short listing, Issue of purchase orders; administering & monitoring logistics, material receipts, inventory; reporting close-out & vendor performance and verification of invoices & payment recommendations.  Supervising the Imports & Exports / 100% EOU activities like setting up of EOU, STPI & SEZ units; customs & central excise activities; activities relating to Director General of Foreign Trade; handling imports & export clearances; maintaining accountability of imported capital goods and customs prescribed book keeping.  Overseeing Administration function like Expat re-location; Labour, contract & shops & establishment act; Land [Real estate related activities]; Transportation; Travel.  Letter of appreciation received for completing the infrastructure job on time from Country Manager. Apr’01-Oct’03 with Honeywell Technology Solutions Lab (P) Ltd. as Assistant Manager – Administration and Facilities  Handled general administration, procurement, import and export activities  Established policy on procurement. Migrated manual generating of purchase orders to system generating one through an ERP. Later took part in the implementation of Oracle based PO to pay system.  Took part in implementing Admin Online tool to improve turn-around time to close requests/complaints.  Handled physical infrastructure jobs,  Involved in setting up Madurai STPI unit.  Handled logistics, import and exports.  Handled Chairman’s logistics in terms of hanger services for the corporate jet PAST JOB HISTORY Sep’99-Mar’01 LEC INDIA Software (P) Ltd. Officer Administration Mar’92-Sep’99 John Brown Engineering & Constructors Officer Administration and Facilities Apr’87-Feb’92 Sundaram-Clayton Ltd. Public Relations Officer and General Administration Feb’85-Mar’87 Ancillary unit of SAIL & Indicarb Ltd. Chemist PROFESSIONAL TRAINING Six-Sigma Training at Honeywell in 2002. ACADEMIC CREDENTIALS  B. Sc from Mysore University in 1984.  Post Graduate Diploma in Business Management from Bharatiya Vidya Bhavan, Bangalore in 1990. PERSONAL VITAE Date of Birth : 21st November 1962 Address : No.: 402, Mahaveer Jewel Apartment, : 15th Cross, JP Nagar 5th Phase, : Bangalore – 560078. : Phone : +919739448006