2. A skilled approach
Sharing news
Finding new customers
Building awareness
Managing customers
expectations......
.....Ultimately driving revenue!
3. R.I.P
46% do not have a website
10% of businesses are engaging
with customers on Social Media
44% of customers prefer email
compared to 33% on the phone
7% of businesses have an app
Source : Adobe 2013 Digital Marketing Optimization Survey
The 2012 Eptica UK Multichannel Customer Experience Study
4. Generation Y- The future
Live their life through the internet
19% look for Love online
27% want personalised offers
6
Text
67% more likely to choose a pub with
WiFi
Source: Casio report
18-34
5. Silver Surfers
Over 55’s are dominant age group
30% of mobile users, are over 55,
19% have smartphones
60% look for more information online
6
Text networks
Smaller range of social
Source: econsultancy & Office of National Statistics
55+
6.
7. Set up social networks
Search for new customers
manage social activity including
review sites, blogs and websites
Staff inclusion
Create & manage email database
Email newsletters
Integrate digital with offline activity
8. Skilled community manager
No recruitment issues
Business networking
Included on Party Sleuth venue search
Time to concentrate on running your business
10. 15 years experience running successful pubs in London
Google developed Certificate in Digital Marketing
A member of The Google Squared Community with up to date
knowledge of the digital industry.
Inclusion in Pubs & Restaurants #Top100pubs Leaderboard
I offer a personal service, empathetic to your business needs
and will work with you to find the best tone to suit your
business. One size does not fit all.
11. Competitive pricing
Tailored to suit your
business
Full management or
One off costs
Social Sleuth was able to pick up comments from customers which would
otherwise would have gone unnoticed enabling us to give our customers
great customer service. - Ransford, General Manager
Social sleuth helped us set up & promote Stanleys fundraising page ,
getting 84 likes in less than 24 hrs! Stanleys Heros fundraising and
awareness page
12. Email Client (Lists in excess of 500 names)
£10 a month
Create your own Leaderboard
From £7.99 a month
Staff training sessions
From £20 + expenses
Event management
Offline promotion
PPC & Adwords*
Party Sleuth App*
*Future development plan