Informed employees work with greater purpose and a shared vision. Authentic leadership promotes honesty and engenders loyalty. When org-wide conversations are accessible, everyone has a chance to have their say and be heard. This presentation was delivered at the Digital Workplace Conference NZ, Apr/May 2019.

1. AUTHENTIC AND
ACCESSIBLE EMPLOYEE
ENGAGEMENT WITH
MICROSOFT 365
WELCOME
 Darrell ‘as a Service’ Webster | Adopt & Embrace

2. Authentic and accessible
employee engagement with
Microsoft 365
Darrell ‘as a Service’ Webster
Senior Adoption Specialist | Adopt & Embrace

3. What is
‘employee
engagement’?
What are the
conditions
needed for
successful
‘employee
engagement’?
1
2
3
4
What does
Microsoft 365
have available
to help create
these
conditions?

4. What is ‘employee
engagement’?
The effort to understand the
relationship between an
employee and their
organisation.
“Are you happy at
work?”
“Are your needs
being met?”
“How deep is your involvement are you at work?”

5. What are
'engagement’ needs?
Belonging
Enjoyment
Alignment
Recognition
Advancement

6. Actively disengaged
• More than unhappy.
Acting out their
unhappiness
• Resentful their needs
aren’t being met
• Undermine engaged
co-workers work
Not Engaged
• “Unattached” to their
work or company.
• Put in the time but
• Put low or no energy
or passion into their
work
Engaged Employees
• Highly involved
• Enthusiastic about
their work and the
workplace
• They have “Owner”
traits
• Drive performance,
innovation
• Move the organisation
forward
States of Employee Engagement Gallup, 2017

7. Remote and overworked
Teams that keep to
themselves and don’t
shareInaccessible, barely
visible leadership
3 stories of employee disengagement

8. These
problems aren’t
fixed by tools
This requires a
cultural change

9. State of the Global
Workplace –Gallup, 2017
15% - Worldwide number of
engaged employees who are:
• Highly involved
• Enthusiastic about their work and
their workplace
17% more productive
21% more profitable
Businesses in the top quartile with
75% of their employees engaged
and involved.

10. What’s
needed?
Contributing cultural
factors to high employee
engagement
Leadership
Connection
Open sharing,
learning and
innovation
Foster
participation
and inclusion
Employee
Communications

11. Leadership Connection
Accessible
• More than an “open door
policy”
• Connect leaders and
employees with open and
sustained dialogue
• Employees that believe their
opinions count are more likely
to be invested in their role.
Authentic
• The good, the bad.
• Unrehearsed
• Imperfect but relatable

12. Connect and engage with open conversations
Yammer

14. Employee communications
Know what’s going on
Share what’s going on
• Share news, updates and
stories to inform your
organisation
• Empower all communicators
to share news
• Communicate vision and news
using an intranet site
• Create and share video for
communications, sharing and
learning

15. Content collaboration for the modern workplace
SharePoint
shared content
Empower solutionists & developers to
transform processes and build apps
content services

17. Video and live
streaming
1. A quick way to communicate and deliver an
update
2. An authentic way to communicate (particularly
live streaming.)

18. Connect and communicate with intelligent video
Microsoft Stream
• Empower anyone to use video
• Share and discover videos
• Integrate video seamlessly
• Find every moment that matters
searchable speech to text face
detection
• Centrally manage videos
security and compliance

19. Microsoft 365 integrated solution
Live and on-demand events
• Empower everyone to share knowledge and
expertise quickly and easily with familiar
apps
• Reach any audience, anywhere, anytime with
immersive communications – from informal
webinars to professional studio broadcasts
• Drive engagement with real-time discussion,
interactions and on-demand video
• Unlock content with AI to find every moment
that matters
Intelligent event capabilities in Microsoft 365

20. Events for all your needs
Connect leadership and employees to drive
deeper engagement
Rally internal audiences around shared interests
and topics
Broadcast announcements to employees,
customers and partners
Deliver impactful training with agility across
audiences of all sizes
Easily set-up and host webinars for effective
communications
Create customized and branded events that
bring viewers closer to your messages
Intelligent event capabilities in Microsoft 365

23. Open sharing, learning and innovation
• Share and develop
knowledge, connect to
expertise, answers, feedback
and ideas
• Share news, updates and
stories to inform your
organisation
• Communicate vision and news
using an intranet site
• Create and share video for
communications, sharing and
learning
• Empower all communicators
to share news

24. Your 10 cents may be worth
1000’s of times more
• Where do you
go to share that
idea, opinion or
update?
• Where do you
go to hear and
be heard?

25. Gather feedback and
crowd source ideas
Communities of
practice
Learning hubs

26. Foster participation and inclusion
• Being part of something
larger than yourself
• Connection through
contribution
• Communities of shared
interests
• Recognise achievement and
openly praise contributions
and achievements
• Campaigns to drive cultural
and behavioural change

27. Employee
Engagement
with
Microsoft 365
Leadership
Connection
Open sharing,
learning and
innovation
Foster
participation
and inclusion
Employee
Communications

28. Resources
• Gallup 2017 Report “State of the
Global Workplace”
https://www.gallup.com/workplace/238079/s
tate-global-workplace-2017.aspx
• External app setup for live events
https://docs.microsoft.com/en-us/stream/live-
encoder-setup
https://docs.microsoft.com/en-us/stream/live-
encoder-configuration

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