Knowledge sharing through communities

1. Handcrafted innovations solving your toughest business
challenges
Knowledge Sharing through
Communities

2. Director of Knowledge Sharing and Collaboration
johnny.lopez@ceremity.com
Twitter: @Rockett_15
Johnny is a passionate evangelist who attributes his professional experiences, technical
expertise and real-world SharePoint and Office 365 experience with organizations. He
served 10 years in the U.S. Navy serving on 2 Aircraft Carriers (USS Eisenhower & USS
Nimitz) as an Electrical Work Center Supervisor. He graduated from the University of
Phoenix of Houston in 2011 with a Bachelor of Science degree in Business Information
Systems. Johnny has been working in the SharePoint community for the last 9 years.
Johnny Lopez

3. BUILT FROM THE GROUND UP
Founded in 2006, Ceremity is headquartered in Houston, Texas, with offices in Illinois, Florida and Europe. As a
full-service management and technology consulting firm, we help companies transform their businesses
through a disciplined business consulting methodology combined with expert technology and software
development.
Our clients range from Fortune 100 companies to emerging industry leaders. We provide expert, objective
advice, working closely with client leaders to drive their vision.
Leveraging our extensive expertise in assessment, strategy, process, technology innovation, implementation,
and user experience, we help our clients improve performance and increase revenue. Clients depend on our
ability to identify issues, evaluate alternatives, and develop solutions to address their specific needs.

4. Digital TransformationKnowledge Sharing and
Collaboration

5. Agenda

6. Millennials surpass Gen Xers as the
largest generation in U.S. labor force BY RICHARD FRY

7. Knowledge Sharing Vision
Knowledge Sharing enables employees to contribute, leverage and share experience and
discipline expertise for world-class customer and business outcomes. Collaborative
Knowledge Communities are a center driver for enabling the vision.

8. What types of knowledge?
Vison, Missions,
Values
History Buying Process Pricing
Customer
Service Process
Product/Services
New
Developments
Marketing
Strategy
FAQs Case Studies
Standard
Operating
Procedures
Industry Best
Practices
Insights

9. Who are the key knowledge holders?
CEO
Vice President
of Sales
Vice President
Marketing
Operations
Manager
CIO HR Director
Key Managers IT Director

10. How do we obtain knowledge?
Verbal Communication
• Face to face meetings
• Individual or Group
Published Materials -
Content
• Company Website
• Intranet – Internal Website
• Internet – Google, Bing, etc
• Internal File repositories
• Training Materials
Experience
• OJT
• Industry
• Training

11. Knowledge Mapping
• Collaborative
• Repetitive
• Ongoing

12. How can we capture that Knowledge?

13. Delve
• Delve helps you discover the information that's likely to be most interesting to you right now - across
Office 365. Find information about people - and through people - and help others find you.
• You don't have to remember the title of a document or where it's stored. Delve shows you documents
no matter where they're stored in OneDrive for Business or SharePoint in Office 365.
• Delve never changes any permissions, so you'll only see documents that you already have access to.
Other people will not see your private documents.

14. Delve
• Organizational Insights
• Profile Data
• Interest & Skills
• Personalized Content
• Office Graph - machine learning
• Delve Cards
• Mobile App

15. SharePoint
Organizations use SharePoint as a secure place to store, organize, share, and access information from any device.
• SharePoint Online - A cloud-based service, hosted by Microsoft, for businesses of all sizes. Instead of installing and deploying
SharePoint Server on-premises, any business can subscribe to an Office 365 plan or to the standalone SharePoint Online service.
• SharePoint Foundation (not available after SP2016) - is free for on-premises deployment. You can use SharePoint Foundation to
create many types of sites where you can collaborate on webpages, documents, lists, calendars, and data.
• SharePoint Server - It includes all the features of SharePoint Foundation. And it offers additional features and capabilities, such as
Enterprise Content Management, business intelligence, enterprise search, personal sites, and Newsfeed.

16. SharePoint
• File Sharing
• Co-Authoring
• Calendaring
• Search
• Community Sites
• Wikis
• Discussion Boards (Deprecated)
• Content types and taxonomy
features MMS
• Mobile App - Intranet in your pocket

17. OneDrive
OneDrive for Business is an integral part of Office 365 or SharePoint Server, and provides place in
the cloud where you can store, share, and sync your work files. You can update and share your
files from any device with OneDrive for Business. You can even work on Office documents with
others at the same time.

18. OneDrive
• Personal Files
• Store
• Share
• Secure
• Organize
• Sync Client

19. SharePoint and OneDrive cloud momentum
250k
Organizations
85%
Of Fortune 500
60%
Of all seats are online
90%
Growth in active users
300%
Growth in data stored

20. Microsoft Teams
Microsoft Teams is the chat-based workspace in Office 365. It's the hub for team chats, calls,
meetings, and messages. Teams is extensible and customizable, and it's secured and standards-
compliant to make sure your company's most sensitive collaborations are private.
• Bring your team together
• Chat 1:1 and with groups
• Connect with online meetings
• Files, notes, apps, and more, all in one place

21. Microsoft Teams

22. Office 365 Groups
• Public or Private
• Distribution Lists email address
• Shared Calendar
• SharePoint Site
• OneNote book
• Access from Outlook Online or Client
• Connect 3rd Party Apps

23. Planner
Planner makes it easy for your team to create new plans, organize and assign tasks, share files,
chat about what you’re working on, and get updates on progress.

24. Knowledge Communities

25. Knowledge Communities
A Knowledge Community ​is a group of professionals facing similar work challenges and
learning opportunities.
• Communities are "bounded" to facilitate building and leveraging trusted
relationships within and across businesses and disciplines.
• While bounded, Communities have porous boundaries enabling broader
collaboration and engagement.
• Knowledge Communities are central for building a collaborative, global culture.

26. Community Purpose
•Connect employees with knowledge and expertise (tapping into key expertise) across your
organization to improve the speed of problem-solving and effective decision making related to
Knowledge Sharing.
•Create a critical center of expertise for curated Knowledge Communities.
•Provide a forum for quickly gathering ideas and sharing best practices.
•Improve overall productivity and eliminate siloes​.

27. Community Benefits and Value
•Through sharing and reuse of consistent approaches and methods, we create speed to quickly
stand up Knowledge Communities and drive down the overall cost of implementation.
•By "tapping into the power of many", we can harness employee ingenuity and experience to
accelerate achievement of our respective goals and objectives.

28. Individual Benefits for Community​ Participation
•Continue learning and faster professional development
•Faster problem solving through accessing expert knowledge
•Share your own expertise to broaden influence
•Improve communication with peers
•Increase productivity and quality of work
•Develop a sense of professional identity
•Enhance our professional reputation
•Exposure to new opportunities

29. EVALS / PRIZES
Bring all items to the 6th Info Desk
• Bingo Cards = how you win prizes at the
end of the event.
• The cards must be stamped by ALL the
Sponsors by the last session (4pm)
• Fill out speakers evaluations (located in
the front of the rooms
• Fill out the event evaluations
27 in Curved Samsung
Lenovo IdeaPad
Name your game bundle

30. THANK YOU
EVENT SPONSORS
We appreciated you supporting the
New York SharePoint Community!
• Diamond, Platinum, Gold, & Silver have
tables scattered throughout
• Please visit them and inquire about their
products & services
• To be eligible for prizes make sure to get
your bingo card stamped by ALL sponsors
• Raffle at the end of the day and you must
be present to win!

31. Beer Authority
300 W 40h St
[across the street]
Join us for a round of drinks & some
appetizers
http://www.beerauthoritynyc.com

32. QUESTIONS?