SlideShare a Scribd company logo
1 of 16
GSMI - MAY 2012 PAGE 1
www.facebook.com/SomersbySwitzerl
and
Barbara Juhàsz, Senior Brand Manager @Feldschlösschen Getränke AG
‘The Power of the Crowd in Crafting
Brand Launch & Activations’
GSMI - MAY 2012 PAGE 2
www.facebook.com/SomersbySwitzerl
and
A Little Context
What is standing between you & your
consumers?
Friends ‘Sandra’
Friends
‘Sandra’
‘A World of things’ stands between you
& your consumers
Access to help from potential consumers
DIRECTLY, BEFORE launch
International
Brand
National
CH
Launch
A ‘Quirky’
Brand
Character
The ‘right’
launch &
activations?
GSMI - MAY 2012 PAGE 8
www.facebook.com/SomersbySwitzerl
andCrowdsourcing :
“Enlisting the help of a (larger) group of people, who are
volunteers from outside of our sphere of work, and
therefore impartial, with the objective of gaining
insights, validation, and feedback to our proposals &
‘challenges’ and to a degree, to mitigate risks of such a
large scale launch.”
GSMI - MAY 2012 PAGE 9
www.facebook.com/SomersbySwitzerl
and
Harnessing the Power of the Crowd
GSMI - MAY 2012 PAGE 10
www.facebook.com/SomersbySwitzerl
and
1) Quality of Input > Quality of Output
2) Structure & Gamification
3) Interpretation
4) Actionability
GSMI - MAY 2012 PAGE 11
www.facebook.com/SomersbySwitzerl
and
P2P
Invite
DEC’13
JAN’14
FEB -
MAR’14
Insights into: attitudes and behaviours
Validation of concepts & activation plans
… Chaos?
… Buzz?
Gaining Feedback, Driving Trial & WOM
INSIGHT 1:
The Swiss want
to stand out,
but can’t help
fitting in.
INSIGHT 2:
Enhance existing
conversations;
don’t create a
new one.
INSIGHT 3:
The usual rules
don’t apply in
festival season.
Be known before
you're available
We come to you
“something open
air, ideally by a
lake”
Of 1000 people questioned…
• 97% of people either like or absolutely love the taste
• 98% would recommend to their friends
• 95% say they will continue to enjoy Somersby in the future
GSMI - MAY 2012 PAGE 14
www.facebook.com/SomersbySwitzerl
andThe Crowd is an infinite source of potential to help
you, online & in real-time.
They are an honest sense check on quality, a source
of insights, a source of validation and/or creativity
in concepts.
And they can be your first trialists, consumers &
fans, that will share their experiences with others.
GSMI - MAY 2012 PAGE 15
GSMI - MAY 2012 PAGE 16
www.somersby.ch
www.facebook.com/SomersbySwitzerland

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Carlsberg: Crowdsourcing Brand Launch & Activations

  • 1. GSMI - MAY 2012 PAGE 1 www.facebook.com/SomersbySwitzerl and Barbara Juhàsz, Senior Brand Manager @Feldschlösschen Getränke AG ‘The Power of the Crowd in Crafting Brand Launch & Activations’
  • 2. GSMI - MAY 2012 PAGE 2 www.facebook.com/SomersbySwitzerl and A Little Context
  • 3. What is standing between you & your consumers? Friends ‘Sandra’
  • 5. ‘A World of things’ stands between you & your consumers
  • 6.
  • 7. Access to help from potential consumers DIRECTLY, BEFORE launch International Brand National CH Launch A ‘Quirky’ Brand Character The ‘right’ launch & activations?
  • 8. GSMI - MAY 2012 PAGE 8 www.facebook.com/SomersbySwitzerl andCrowdsourcing : “Enlisting the help of a (larger) group of people, who are volunteers from outside of our sphere of work, and therefore impartial, with the objective of gaining insights, validation, and feedback to our proposals & ‘challenges’ and to a degree, to mitigate risks of such a large scale launch.”
  • 9. GSMI - MAY 2012 PAGE 9 www.facebook.com/SomersbySwitzerl and Harnessing the Power of the Crowd
  • 10. GSMI - MAY 2012 PAGE 10 www.facebook.com/SomersbySwitzerl and 1) Quality of Input > Quality of Output 2) Structure & Gamification 3) Interpretation 4) Actionability
  • 11. GSMI - MAY 2012 PAGE 11 www.facebook.com/SomersbySwitzerl and P2P Invite DEC’13 JAN’14 FEB - MAR’14 Insights into: attitudes and behaviours Validation of concepts & activation plans … Chaos? … Buzz? Gaining Feedback, Driving Trial & WOM
  • 12. INSIGHT 1: The Swiss want to stand out, but can’t help fitting in. INSIGHT 2: Enhance existing conversations; don’t create a new one. INSIGHT 3: The usual rules don’t apply in festival season. Be known before you're available We come to you “something open air, ideally by a lake”
  • 13. Of 1000 people questioned… • 97% of people either like or absolutely love the taste • 98% would recommend to their friends • 95% say they will continue to enjoy Somersby in the future
  • 14. GSMI - MAY 2012 PAGE 14 www.facebook.com/SomersbySwitzerl andThe Crowd is an infinite source of potential to help you, online & in real-time. They are an honest sense check on quality, a source of insights, a source of validation and/or creativity in concepts. And they can be your first trialists, consumers & fans, that will share their experiences with others.
  • 15. GSMI - MAY 2012 PAGE 15
  • 16. GSMI - MAY 2012 PAGE 16 www.somersby.ch www.facebook.com/SomersbySwitzerland

Editor's Notes

  1. Many definitions of crowdsourcing but the one we have created for us is this.