Kenneth Conway CV

1. K e n n e t h C o n w a y B.A.
Candidate’s Profile Highlights
University Degree
B.A. Psychology (Honours) Grade – 2.1
Key Highlights
I’m a highly experienced communications, IT, and healthcare Manager with a strong
background in people & project management, IT platforms, training systems, & strategic
planning for over 7 years
• I’ve extensive people, project, & budget management experience
• I’m highly motivated by timelines & budgets, am both customer & results-oriented,
and have a record of career progression based on effective performance
• I’ve significant experience in IT communication tools & in the development &
provision of multimedia training
• I’m experienced in events planning & project portfolio management
• I’m an expert in interface management, relationship management, effective
communication, & in customer liaison / advocacy
• I have worked in the hospital & care settings, & in court on behalf of the government
• I’ve received extensive IT & communications training (vocational/professional)
Work Experience – Current (2 contract roles)
2011 – Present Digital Inclusion Project Manager, Yarrow Housing
• Creating computer-based training plans/programs for users that are difficult to
communicate with & managing the oversight/provision of the training system
• Developing the skill sets & personal growth of users via a range of technical &
digital technologies
• Coaching & mentoring of users to ensure a high degree of service is provided
• Identify users that are isolated from the services in Yarrow Housing
• Proactively manage re-inclusion of isolated users to ensure continued service
2009 – Present Independent Advocate/Liaison Officer, The Kingswood Centre/CFH
• Lead the provision of an independent advocacy service to users across London
• Manage the interface between users, the community, & the NHS hospitals
(Internally & Externally)
• Represent the best interests of users, once I’ve established a professional
assessment and treatment
• Manage relationships with users & Service Providers, and act as a key point of
liaison between a variety of stakeholders
• Attained extensive body of training at Yarrow in support of my function
o Current Career Achievement
o Led the a national communication campaign for the Government where I
devised the strategy & led the product development for a UK communication
campaign
Educational Experience:
Primary Degree: The American College Dublin, Dublin, Ireland (2003-2007)
• B.A. Psychology
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2. K e n n e t h C o n w a y B.A.
Work Experience – Past
2009 – 2011 Multimedia Project Developer, Yarrow Housing
• Developed flexible training solutions and created programs for training highly
challenging & virtually uncommunicative autistic users
• Taught both Staff & users effective methods of communication in a workplace
setting
• Facilitated Public Relations skill development in the Community Staff and
established clear lines of dialogue between Service Providers and users
o Career Achievements
o Training at Yarrow was all achieved within a tight budget
o Results were seen even with users with moderate-severe learning
disabilities through my effective project planning
2007 – 2007 Volunteer Support Provider, Gheel Autism Services
• Organised events to allow users access local services
• Facilitated sessions out in the community & in-house supporting a range of day
services
2004 – 2007 Residential Support Provider, Yarrow Housing
• Facilitated service provision to users in a residential setting as an additional
placement through my degree
Continuous Professional Development (Selection of recent Advanced Courses):
• Management Training in Performance Management
• Management Training in Supervision & Appraisals
• Advocacy Training
• Risk Assessment / Workstation Risk Assessment
• Communication with Adults with Learning Disabilities
• Makaton Training Levels 1-4
• Medication Administration Training
• ACAS Staff Consultation
• Total Communication
Key
Competencies:
• Proficient in key MS Office tools (PowerPoint, Word, & Excel)
• Coordinate a successful Advocacy Service in London
• Proficient in teaching English as a Foreign Language with a
TEFL certificate
Interests: • Speak conversational French, and communicate in Makaton
• Interested in Continuous Professional Development
• Am a leader of a hiking group and avid tennis player
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Contact Details:
Email: conwaykenneth@hotmail.com
Mobile Number : +44 7455399913
LinkedIn: uk.linkedin.com/pub/kenneth-conway/41/85a/6a5

3. K e n n e t h C o n w a y B.A.
References available upon request
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