1. Timothy Flynn
35 Oatlands Court, Wattle Grove, NSW 2173
Ph: 98252004 or Mob: 0425846264
Email: timothy.flynn@facs.nsw.gov.au
Professional Profile
I am an accomplished manager in the NSW Public Service with highly advanced capabilities in analytical
thinking, problem solving, structure analysis, policy development and executive administration. As a
business leader with over 18 years’ experience in the social housing sector I value diversity; act with the
highest integrity and consistently demonstrate advanced business, finance, strategic thinking,
communications and service delivery improvement experience.
As a Murri man from the Yuggera Nation I support all members of the Aboriginal and Torres Strait Islander
communities, staff and clients through active mentorship and guidance. I have been an active voice for
Aboriginal staff and community and have worked with the Ministerial taskforce on Aboriginal Child Sexual
Assault, HNSW Aboriginal Policy & Reference Groups and various FACS Aboriginal mentor programs.
My career is one of continuing development and identification of business opportunities. As a senior
executive member I instill my leadership and innovative thinking style into others and build on the past to
identify and develop future gains. I create a vision that directs and inspires individuals. I build a
performance culture that delivers confidence and capacity and encourage staff to test ideas, challenge
‘norms’. I optimise business outcome by engaging in strategic planning and align resources, talent with
organisational priorities.
Work Experience Summary
Role Title Organisation Date
Senior Policy Officer, Identified Family & Community Services-
Housing NSW (FACS)
18.01.2014
Manager, Social Housing Aboriginal Service
Improvement Unit (higher duties)
FACS 04.14-05.15
Principal Policy Officer (higher duties) FACS 07.13-01.14
Housing Operations Manager, various FACS 2006-2012
Access and Demand Manager, various FACS 2006-2012
Community Renewal Projects Manager FACS 2007
Team Leader FACS 2003
Education
Course Institution Completion
Certificate IV in Project Management Management Consultancy
International
2014
Certificate in Developing & Writing Operational
Policy & Procedures
Institute of Public Administration
Australia (IPAA)
2013
Certificate of Business Management & Change IPAA 2013
Certificate, Critical Incident Management and
Debriefing
IPAA 2012
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2. Timothy Flynn
35 Oatlands Court, Wattle Grove, NSW 2173
Ph: 98252004 or Mob: 0425846264
Email: timothy.flynn@facs.nsw.gov.au
Certificate of Business Communication IPAA 2012
Certificate of Business Management Deakin University 2002
Certificate IV Assessment and Workplace Training
Australian School of Commerce and
Management
2001
Diploma Social Science, Public Housing Policy
Development and Management
Swinburne University 2000
Work Experience
Manager & Senior Policy Officer | Department of Family and Community Services (FACS) October 2014 –
Present
Key Responsibilities:
• Strategy development and program design to manage the creation of a new Operational and Functional
Designs for FACS Housing NSW Divisions.
• Program management, progress monitoring, reporting at Executive and Board level, including mapping
and tracking of risks, interdependencies and program benefits.
• Implementation and management of the program streams including Organisational Design, Change
Management, Communication and Consultation, IT Implementation and enabler activities.
Key Achievements:
• Design and implementation of functional design, across FACS-Housing NSW Divisions, to support and
deliver future reforms regarding Aboriginal people and communities.
• Implementation of Governance Framework to design and implement the OneFACS Tenancy
Termination coding program including the FACS Sustainable Tenancy Working Group and Executive
• Design and delivery of webinar learning sessions for FACS and Community Housing Providers
• Researcher and co-author of “Foundations for Success –a guide for social housing providers working
with Aboriginal people and communities”, published March 2015
• Design and writer of Aboriginal Policy Reference Group –Terms of Reference
• Re-draft and publish “Rent It keep It” FACS Housing product guide and Fact Sheet
Principal Policy Office, Breaking Disadvantage Team (BDT | Department of Family and Community
Services (FACS July 2013-Janruary 2014
Key Responsibilities:
• Research and develop strategy within Ministerial Taskforce statutory obligations
• Provide evidence based, strategic program and cultural advice and reports to BDT Director
• Program management, progress monitoring, reporting at Reform Agenda group and Premier and
Cabinet, including mapping and tracking of risks, interdependencies and benefits
• Liaise and work across a number of key stakeholders, including cultivating a diversity of opinion,
improving understanding of issues and develop collaborative agreed recommendations
Achievements:
• Designed and co-authored, “Stepping up for change, Preventing Child Sexual Assault in Disadvantaged
Aboriginal Communities”
• Managed BDT budgets, ensuring projected costs and expenditure managed within budget forecast
• Successfully collaborated across a number of government and non-government agencies, including
cultivating diversity in opinion, understanding of issues and agreed recommendations
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3. Timothy Flynn
35 Oatlands Court, Wattle Grove, NSW 2173
Ph: 98252004 or Mob: 0425846264
Email: timothy.flynn@facs.nsw.gov.au
Varied positions | Department of Family and Community Services pre July 2013
Key Responsibilities:
• Prepare tender, scope and estimate document documents for Going Home Staying Home contracts
• Maintain key relationships with clients, contractors and team affected by Minto Community Renewal
Projects
• Take responsibility and represent Housing NSW at various district project workshops and forums
Key Achievements:
• Ensure various Housing Teams budgetary compliance, transparency and accountability
• Eliminated a number of unnecessary procedures through performance skill gap analysis, leading to
improved business efficiencies, 15% reduction in error rates and significantly higher levels of
Aboriginal client engagement
• Initiated a number of Districts programs and staff work plans that identified need and addressed
performance gaps
Computer Skills
• HOMES, Housing New South Wales business software platform
• TRIM Housing New South Wales electronic data storage platform
• CMS Web Page Design software platform
• Microsoft software packages, Word, Excel, Outlook, Power Point and other Office based
applications
Professional Associations
• Australian Institute of Training and Development (AITD)
Community and Professional Service Awards
• Police Commendation for services to the community
• Special award by the NSW BMX association for services to the sport
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