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Make Me Yelp! 
Building an Offline Community
Abby Schwarz 
Community Director 
YelpSF 
TheRealYelpSF 
abbys.yelp.com 
Find Me, Friend Me, Follow Me
An Introduction to Yelp
Yelp Events… Bringing the Community Offline
Who Are the Yelp Elites?
Community Manager’s Songbook 
"All I have to say about these songs is that I love them, 
and want to sing along to them, and force other people 
to listen to them, and get cross when these other 
people don't like them as much as I do" 
— Nick Hornby
Make Your Own Kind of Music - Cass Elliot 
Nobody can tell ya 
There’s only one song worth singing 
They may and try and sell ya 
‘Cause it hangs them up 
To see someone like you 
But you’ve gotta make your own kind of music 
Sing your own special song 
Make your own kind of music 
Even if nobody else sings along
You’re Never Fully Dressed Without a Smile - 
“Annie” 
Who cares what they’re wearing 
On Main street or Saville Row? 
It’s what you wear from ear to ear 
And not from head to toe 
That matters 
So senator, so janitor 
So long for a while 
Remember 
You’re never fully dressed 
Without a smile
The Gambler - Kenny Rogers 
You’ve got to know when to hold ‘em 
Know when to fold ‘em 
Know when to walk away 
Know when to run 
You never count your money 
When you’re sitting at the table 
There’ll be time for counting 
When the dealin’s done
Umbrella - Rhianna 
When the sun shines, we’ll shine together 
Told you I’ll be here forever 
Said I’ll always be a friend 
Took an oath 
Ima stick out ‘till the end 
Now that it’s raining more than ever 
Know that we’ll still have each other 
You can stand under my umbrella
We Are the People - Empire of the Sun 
We are the people that rule the world 
A force running in every boy and girl 
All rejoicing in the world 
Take me now, we can try
Love is All Around - Mary Tyler Moore Theme Song 
Love is all around 
No need to waste it 
You can have a town 
Why don’t you take it? 
You’re gonna make it after all
Important Links & Resources: 
Yelp.com/events 
Yelp.com/elite 
“Songbook” 
- Nick Hornby 
“How to Motivate People: 4 Steps 
Backed by Science” - Time 
Magazine, April 2014 
“Quiet: The Power of 
Introverts in a World that Can’t 
Stop Talking” - 
Susan Cain
Questions?

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Abby Schwarz: Making Event Magic with Yelp

  • 1. Make Me Yelp! Building an Offline Community
  • 2. Abby Schwarz Community Director YelpSF TheRealYelpSF abbys.yelp.com Find Me, Friend Me, Follow Me
  • 4. Yelp Events… Bringing the Community Offline
  • 5. Who Are the Yelp Elites?
  • 6. Community Manager’s Songbook "All I have to say about these songs is that I love them, and want to sing along to them, and force other people to listen to them, and get cross when these other people don't like them as much as I do" — Nick Hornby
  • 7. Make Your Own Kind of Music - Cass Elliot Nobody can tell ya There’s only one song worth singing They may and try and sell ya ‘Cause it hangs them up To see someone like you But you’ve gotta make your own kind of music Sing your own special song Make your own kind of music Even if nobody else sings along
  • 8. You’re Never Fully Dressed Without a Smile - “Annie” Who cares what they’re wearing On Main street or Saville Row? It’s what you wear from ear to ear And not from head to toe That matters So senator, so janitor So long for a while Remember You’re never fully dressed Without a smile
  • 9. The Gambler - Kenny Rogers You’ve got to know when to hold ‘em Know when to fold ‘em Know when to walk away Know when to run You never count your money When you’re sitting at the table There’ll be time for counting When the dealin’s done
  • 10. Umbrella - Rhianna When the sun shines, we’ll shine together Told you I’ll be here forever Said I’ll always be a friend Took an oath Ima stick out ‘till the end Now that it’s raining more than ever Know that we’ll still have each other You can stand under my umbrella
  • 11. We Are the People - Empire of the Sun We are the people that rule the world A force running in every boy and girl All rejoicing in the world Take me now, we can try
  • 12. Love is All Around - Mary Tyler Moore Theme Song Love is all around No need to waste it You can have a town Why don’t you take it? You’re gonna make it after all
  • 13. Important Links & Resources: Yelp.com/events Yelp.com/elite “Songbook” - Nick Hornby “How to Motivate People: 4 Steps Backed by Science” - Time Magazine, April 2014 “Quiet: The Power of Introverts in a World that Can’t Stop Talking” - Susan Cain