1. Caleb Jamar Craig
John Wright Drive Phone: (256)361-5968
Huntsville, AL 35805 Email: cjc0017@uah.edu
Education University of Alabama in Huntsville Huntsville, AL
Bachelor of Science in Business Administration
Major: Information Systems
Graduation Date: July, 2015
Faulkner State Community College Bay Minette,
AL
Associate in Applied Science
May 2011
Employment Lowe’s Huntsville, AL
History CSA Customer Service Associate (Part-time) May 2012-April 2015
05/12 – 04/15
• Respond to customer inquiries by phone.
• Research required information using available resources.
• Managed customer complaints and provide customers with product and
service information.
• Answered various customer questions.
Big Lots Mobile, AL
Cashier (Part-time) 02/11 – 08/11
• Provide excellent customer service by advising clients about products and
services.
• Receive/answer customer/public inquiries in person and via multiline phone.
• Leave a positive lasting impression on the customers when they leave.
• Handled inventory management.
• Verify items and price, checking for accuracy and any inconsistencies such
as duplication or omission of items.
Skills Computer Skills
• Languages: C, Web Programming, Oracle SQL, Visual Basics
• Windows Vista, Windows 7

2. Caleb Craig
Pg 2
• Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and SAP
ERP systems
Activities Elite Service Organization Member2006-2007
Volunteer Community Service and Honor Society group