This document is a resume for Badriyyah M. Mahmood summarizing her skills and experience. She has over 15 years of experience in customer service, data entry, and administrative roles. Her most recent role has been as a volunteer creator and organizer for a program providing meals to homeless citizens in Seattle since 2003.

1. BADRIYYAH M. MAHMOOD
9455 27th
Ave SW #403 Phone: (206) 650-9014
Seattle, WA. 98126 E-mail: badriyyahm@yahoo.com
SUMMARY
Excellent communicator: Able to draw people out and put them at ease. Firsthand experience in taking care of
the needs of persons from different cultures. Thrive on working with people and helping clients achieve their
objectives.
SKILLS
 Accurately and efficiently performed complex filing and data entry tasks
 Managed operational and bookkeeping functions
 Keyboarding, 10-key, Excel, Access, Word, and PowerPoint
 Maintained statewide client database
 Updated client information via electronic database system
EDUCATION
 Antioch University Seattle Seattle, Washington 9/2013-6/2015
BA Liberal Arts/Psychology
 Highline Community College Seattle, Washington 9/2011-1/2013
Transfer AA degree/Education
 Seattle Vocational Institute Seattle, Washington 3/2010-6/2010
Phlebotomy, CLIP
 South Seattle Community College Seattle, Washington 9/2008-6/2010
Business Information Technology
 Washington Women’s Education and Employment Kent, Washington 2002
Career Enhancement and Computer Training Software Skills and Microsoft Windows Applications
EMPLOYMENT
Muslim Homeless Meals Program Seattle, Washington 11/2003 to Present
Creator, Organizer, Facilitator and Cook (Volunteer)
Cook to feed 100-125 homeless citizens in downtown Seattle. Prepare four-course nutritious meals from scratch
every Saturday. Able to maintain a peaceful environment within a volatile atmosphere.
Customer Research, Inc. Seattle, Washington 08/2004- 11/2004
Tele-Service Representative (Temporary)
Contacted clients to upgrade vehicle coverage, take complaints, and offer solutions to their problems.
Sears Seattle, Washington 11/2003- 03/2004
Retail Sales Clerk and Customer Sales Representative (Temporary)
Operated cash register, product sales, setup displays and assisted customers with purchases and locating
products. Phoned customers to update maintenance contracts on appliance purchases. Sold extended
warrantees.
Fremont Public Association Seattle, Washington 01/2005- 12/2005
Food Bank Coordinator (Contract)
Worked as a team to develop Food Bank Directory System and is still used as main resource today.
Pitney Bowes South Center Seattle, Washington 05/1993- 08/1993
File Clerk
Responsible for closing down all the files in the Eastern Washington office within a six month deadline,
accomplished task in four months. Incorporated all files alphabetically, chronologically, geographically and
numerically into the Seattle Office.