Luther Mitchell-Walker is a recent graduate of the University of Washington Social Work Program seeking a position in social services. He has over 10 years of experience in customer service, community outreach, data entry, and social services. His skills include compassion, organization, Microsoft Office proficiency, CPR certification, and experience working with diverse populations.

1. LUTHER MITCHELL-WALKER
(A) 2915 E Pine St. Seattle WA 98122| (H) (206)-306-5868 | lutherwalker2004@gmail.com
Professional Summary
I am seeking a position for immediate work. I am a graduate student from University of Washington Social
Work Program. I am an individual with a diverse background with skills in, community engagement, customer
service, sales and social services, employment specialist. I am innovative thinker with a knack for developing
creative solutions to complex problems and supporting the needs of clients.
Skills
 National Association of Social Workers
(NASW)
 Compassionate
 Proficient in Microsoft Word, Excel and
Outlook, Data entry, medical filing, typing
45-55 wpm
 Organized
 CPR Certified
 Customer service skills
 Coordinated intake process,
 Call center sales experience,
 Performed community outreach and
engagement,
 Experience with Internet and digital
networking skills
 Employment specialist/skills
 Emphasizing communication with multi-
cultural and low income populations
 Research Analysis skills
Work History
Program Administrative Assistant: (Minor Home Repair/Water Conservation Project) 10/2013 to Current
Senior Services – Seattle WA
 Service/Provide phone call services inbound/outbound to see if qualified members are interested in receiving
water-sufficient toilets.
 Interviewed and evaluated clients included conducting safety and risk assessments.
 Obtained and supplied information to clients and Senior Services providing best possible guidance and referrals to
clients.
Additional task: worked with the caregiver support team conducting survey and building relationship with caregiver and
advocates,and imputed data for an evidence based program enhance wellness program.
Resource Aide- Resource Liaison: 01/2010 to 04/2013
Work Source- South Seattle Community – Seattle, WA
 Career center lab aide, assist people with job opportunities, resumes,word processing, occasional excel, referrals,
data entry projects.
 Resource Aide- Resource Liaison for Unemployment Insurance,South Seattle Community Start Next Quarter
program and funding resources Referred clients to social services agencies.
 Solicited advice and guidance from senior personnel and other experts when difficult or a typical situation
developed.
Career Service Lab aide: 10/2010 to 04/2013
Work Source-South Seattle Community College– Seattle, WA
 Career center lab aide, assist people with job opportunities, resumes,word processing, occasional excel, referrals,
Data Entry projects
Research Phone Analyst: 10/2010 to 12/2010
Gilmore Research – Seattle,WA
 Study research phone analyst, call-out surveys, experienced in Gilmore's survey software's
Security Guard: 11/2008 to 02/2009
Northwest Protective Services- Seattle, WA

2. LUTHER MITCHELL-WALKER
(A) 2915 E Pine St. Seattle WA 98122| (H) (206)-306-5868 | lutherwalker2004@gmail.com
 Patrolled floors, monitored surveillance screens,checked employees' badges, provided employees with back- up
keys, removed disruptive individuals, and delivered employee mail.
Group’s specialist Reservation Agent 08/2006 to 06/2008
Holland America – Seattle, WA
 Booked reservations, entered information into Polar database,checked prices of cruises, made revenue, sales
experience-sold cruises, and spoke to customers over the phone.
Cashier: 05/2005-08/2005
Burger King – Seattle, WA
 Operated cash register, served food, prepared food, swept, mopped floors, cleaned windows, removed garbage,
and took drive-thru orders.
Warehouse Support:
Target- Seattle WA
 Position - Stocked/Lift/Conveyer Belt Stocked shelves, removed shipping from conveyer belt, moved pallets of
heavy merchandise.
Cashier: 04/2004 to 11/2004
Mc Donald's- Seattle, WA
 Operated cash register, served food, prepared food, swept, mopped floors, cleaned windows, removed garbage,
and took drive-thru orders.
Education
University of Washington - Seattle, WA 04/2015
• Bachelor of Arts: Social Work
South Seattle Community College - Seattle, WA 06/2012
• Associate of Arts Degree
Seattle Vocational Institute - Seattle WA 06/2006
• Phlebotomy Certificate
North Seattle Community College - Seattle, WA 01/2005
• Adult Basic Education Completion
Accomplishments
• University of Washington, OSSW Student Government, 2014
• Black Lives Matter Volunteer 2014
• Samuel B. McKinney Scholar Recipient January 2012
• Dean's List South Seattle Community College 2009
• South Seattle Community College Foundation Award 2011
• Outstanding Customer Service Representative Work source 2011
• Boy Scouts of America: Community service award 2004
• National Honor Society, Vigil Honor 2004
• Eagle Scout Award 2003
• National Honor Society of Scouting 2001
• Seattle Vocational Institute (Student body President) Represented/Liaison for the student body 2005-
2006
REFERENCE AVAILABLE UPON REQUEST