1. Caleb Jamar Craig
650Wynn Dr. Apt 215 Phone: (256)361-5968
Huntsville, AL 35816 Email: cjc0017@uah.edu
Education University of Alabama in Huntsville Huntsville, AL
Bachelor of Science in Business Administration
Major: Information Systems
Graduated June 2015
Faulkner State Community College Bay Minette,
AL
Associate in Applied Science
May 2011
Employment Lowe’s Huntsville, AL
History CSA Customer Service Associate (Part-time) May 2012-April 2015
05/12-04/15
• Responded to customer inquiries by phone.
• Researched required information using available resources.
• Managed customer complaints and provided customers with product and
service information.
• Answered various customer questions.
UAH Housing Huntsville, AL
RA (Full-time) 08/12-05/13
• Provided support for residents in campus residence halls with various issues.
• Was on call to give public inquiries in person and via duty phone.
• Worked Help Desk Shifts in Southeast residence hall and handed out mail
packages.
• Looked up Residents information and schedule checkout dates.
• Verified resident’s identification packages, and check on special needs
residents.
Skills Computer Skills
• Languages: C, Web Programming, Oracle SQL, Visual Basics
• Windows Vista, Windows 7

2. Caleb Craig
Pg 2
• Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP
ERP systems, and Capsim.
• Currently pursuing CompTIA Security plus certification
Activities Elite Service Organization Member 2006-2007
Volunteer Community Service and Honor Society group