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Open University
Malaysia
A Case Study
Malaysia
Open University Malaysia
est. 2000
METEOR
History
• 2015 - Hosted AAOU 29th Annual Conference
• 2016 –Hosted 8th Pan-Commonwealth Forum (COL)
Departments and Centres
• 42 Bachelors Programmes
• 19 Masteral Programmes
• 5 Doctoral Programmes
• 1 PostGraduate Diploma
Programmes:
• Business and Management
• Education and Languages
• Applied Social Sciences
• Nursing and Allied Health Sciences
• Science and Technologies
Faculties:
Highlights in Quality Management
• 2 Centres with ISO certification
• Tracer Studies –
• 97.4% of alumni would recommend OUM to others
• 90.8% of employers interviewed were satisfied or more satisfied with OUM alumni
performance compared to others
• 89% of employers interviewed would likely hire OUM alumni
• 42.3% cummulative attrition (in 8 years)
Reflections for my own institution -UPOU
• Dedicated Centres for maintaining Quality
• Being a privately owned university makes it avoid the limitations imposed by
the government on public universities.
• Being owned by a a consortium of top prestigious public universities gives it
the prestige of these universities as well as the skills of the professors of
these universities.
• Attrition is still a problem but has a centre focused on minimizing it.
Recommendation
• Have a Quality Centre in UPOU
• Centre of Learner Affairs (CLA) - UPOU’s Office of Student Support
should probably be brought back.

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Open University Malaysia : A Case Study Presentation

  • 5. History • 2015 - Hosted AAOU 29th Annual Conference • 2016 –Hosted 8th Pan-Commonwealth Forum (COL)
  • 6. Departments and Centres • 42 Bachelors Programmes • 19 Masteral Programmes • 5 Doctoral Programmes • 1 PostGraduate Diploma Programmes: • Business and Management • Education and Languages • Applied Social Sciences • Nursing and Allied Health Sciences • Science and Technologies Faculties:
  • 7. Highlights in Quality Management • 2 Centres with ISO certification • Tracer Studies – • 97.4% of alumni would recommend OUM to others • 90.8% of employers interviewed were satisfied or more satisfied with OUM alumni performance compared to others • 89% of employers interviewed would likely hire OUM alumni • 42.3% cummulative attrition (in 8 years)
  • 8. Reflections for my own institution -UPOU • Dedicated Centres for maintaining Quality • Being a privately owned university makes it avoid the limitations imposed by the government on public universities. • Being owned by a a consortium of top prestigious public universities gives it the prestige of these universities as well as the skills of the professors of these universities. • Attrition is still a problem but has a centre focused on minimizing it.
  • 9. Recommendation • Have a Quality Centre in UPOU • Centre of Learner Affairs (CLA) - UPOU’s Office of Student Support should probably be brought back.