1. CURRICULUM VITAE
BHUPENDRA KUMAR
S/o Mr. Kundan Ram
Vill. - Gwel Chaura
Post Office- Ganai (Chaukhutia)
Distt. Almora (Uttarakhand)
E-mail: bhuppi_sept2131@rediffmail.com
Contact no. +919650258239,
+919899250189
Objective:
To utilize the accumulated knowledge and develop it further for the
benefit of organization as well as my own individual personality.
I Believe:
“Shoot for the moon even if you miss, you will land among the stars.”
Summary:
Presently working with “The Grand Hotel Vasant Kunj New Delhi” as Assistant
Manager Housekeeping since 12th November 2010 to till date.
Worked with “Radisson Suites Gurgaon” as a Housekeeping Supervisor (From
pre-opening) since 15th Jan 2009 to June 2010.
Worked with “Ramada Gurgaon” The wyndham hotel group international
(Ramada worldwide) chain as a Housekeeping Supervisor (From Pre-opening)
since 10th july08 to 12th Jan 2009.
Promoted in “The Bristol Hotel” as a Housekeeping Supervisor based on my work
excellence on 1st July 07 and given my best to the organization till 09th July 2008
with complete satisfaction.
Worked with “The Bristol Hotel” Gurgaon as a Desk attendant in Housekeeping
Deptt. From 02nd of August 2006 to 30th of June 2007.
Done 20 weeks Industrial Exposure Training from “The Centaur Hotel New Delhi”
in all Departments.
Done 8 weeks vocational Training from “The Manu Maharani Nainital” in F&B
Production
2. Participated three times in food festival organized by G.I.H.M. Almora.
Completed Three year Diploma in Hotel management during the period of 2003 to
2006 from Govt. Institute of Hotel management, Catering Technology & Applied
Nutrition Almora (U.A) affiliated to Board of technical Education Uttarakhand &
Approved by A.I.C.T.E.
Passed 12 th
from U.A. Board in 2003 with commerce stream.
Passed 10 th
from U.P. Board in 2001.
Personal Profile:
Father’s name Mr. Kundan Ram
Mother’s name Mrs. Kanti Devi
Date of Birth 10thJune 1986
Gender Male
Marital status Unmarried
Languages Known Hindi, English
Nationality Indian
Hobbies Listening to music & meet to new person
Passport No. H2400371
Date of issue 21st Jan 2009
Place of issue Dehradun
Duties and Responbilities as Assistant Manager Housekeeping:
Report to Executive Housekeeper
To liaison with the engineering department for day to day maintenance work, to
follow up and ensure completion of the same
To requisition for and maintain stocks of all cleaning chemicals and cleaning supplies
To supervise pest control operations in various areas of the hotel
To ensure adherence to DND procedures
To ensure proper handling and record keeping of all master keys of the hotel
To maintain the daily log book and other records, follow up on occupancy reports,
Expected Arrivals and Departures and coordinate clearance of rooms to the Front
Office Department
To handle the Housekeeping desk from time to time as per the guidelines and
procedures laid out
3. To handle guest queries and complaints in a polite and courteous manner
To adhere to strict grooming and hygiene standards
To conduct shift wise briefings and assign daily duties to all housekeeping personnel
To check each finished room with special emphasis on bathrooms, bath tubs, W.C.s ,
wash basins, beds, carpets and all other fixtures and furniture
To check all par stocks of linen on floors and ensure timely delivery of linen from the
linen room to the floors
To ensure that all team members report for duty in a timely manner, and are issued
with the relevant keys & reports to carry out daily tasks.
To ensure that all team members are following appropriate safety procedures with
regard to equipment and chemicals at all times and with regulations
To ensure all Housekeeping staff complies with company standards regarding dress
and appearance.
Responsible for oversee training of new team members on assigned tasks, proper
handling and use of chemicals and equipment as well as training on basic safety
Programs implemented by the company.
Ensure all areas are supervised and cleaned at all times. And Responsible for
inspecting of area and taking care of any special requirements.
Responsible for reviewing and assisting performance appraisals of team members
based on the company policies and guidelines.
Responsible for oversee all machinery used by the department and ensure
Housekeeping Managers report any faults.
Duties and Responbilities were as Housekeeping Supervisor:
Report to Executive housekeeper.
Responsible to conduct shift wise briefings and assign daily duties to all
housekeeping personnel
Responsibility includes handling of rooms and floors
To maintain the daily log book and other records, follow up on occupancy reports,
Expected Arrivals and Departures and coordinate clearance of rooms to the Front
Office Department
Interacting with guest & attending guest request, handling laundry service, public
area and minibar.
Handling of lost & found items and random check of equipments and its uses by the
staff.
4. To plan & schedule periodic of floor scrubbing, carpet shampooing, polishing and
buffing.
To adhere to strict grooming and hygiene standards
To maintain regular and complete advance schedule for annual and periodic
maintenance
To maintain floor pantries and trolleys in a clean and orderly manner
To liaison with the engineering department for day to day maintenance work, to
follow up and ensure completion of the same
Prepare duty roster
Making Requisitions & Taking linen inventory.
Responsible of doing snagging of rooms, restaurants and all the areas as pertaining to
hotel area.
To ensure detailed checking of all public areas, and to ensure upkeep and proper
handling of all Housekeeping equipment
Knowledge of making room attendant cleaning quota.
Knowledge of making mock up rooms.
Reference:
Mr. Ajay Dhar Ms. Shalini Uperti
Executive Housekeeper Executive Housekeeper
Optus sarover Gurgaon The Grand Hotel New Delhi
Mobile No. +919810141332 Mobile No. 9871075726
Declaration:
I here by declare that the information stated above is true, correct & complete to the
Best of my knowledge.
Date: 21/08/12
