1. Core Competencies Profile Summary
A CCNP Advance Security professional with over 9 years of experience
in network security, custom IT solutions & Project Management which includes
designing, implementation & developing Infrastructure also supporting end-
users & developing technical staff to achieve performance objectives
Proficient in monitoring & consolidating relevant operational KPIs & SLA
compliance as input to customer operations and SLA reporting
Expertise in supervising high-severity incidents escalated by technical
representatives to ensure service availability with minimal delay
Excels in managing functions related to Network Administration, LAN/WAN
Design & Implementation, Configuration, Troubleshooting and Network
Performance Tuning
Insightful understanding of ITIL foundation framework, which includes
Service Delivery, functions such as Incident Management, Problem
Management, Configuration Management and Change Management.
Ensuring documentation, implementation and maintenance of Information
Security Management System, organizational IT Security policies, IT Audit,
Risk and Compliance related records
An effective leader with excellent communication, negotiation and
relationship building skills
Technical Skills
Firewall & VPN: Multi Domain Server, Provider-1 Checkpoint all Platform, Cisco 55xx-5585, Fortinet Manager, Fortinet
All Platform, Juniper & Palo Alto
Virtual Firewall: Checkpoint VSX, Cisco Security Context & Fortinet VDOM
IPS: Checkpoint, Fortinet & Tipping Point
Load Balancer: Forti Load balance & F5
Log Server: Checkpoint Smart Event, Forti Analyzer
Other Security Device: Fortimail, Forti ADS, Fortinet & FortiWeb, Baracuda & Proxy Server
Tools: HPSM, DW100, HPNA, NNMI, OM9 & Firemon
Security Servers: ACS, ISE, Radius & CA Server
Wireless: Cisco, Juniper, ‘Fortinet, Extreme & Ruckus
Operating Systems: Windows & Linux
Compliance: Hippa, Hitrus, & ISO 14000-27000
Configuration of Site to Site VPN, Remote VPN, SSL VPN, Static Nat, Dynamic NAT, Dynamic PAT, LDAP
Authentication, Identity Awareness, Application Control, URL Control, Clustering, PBR & Policies, and so on
Installation of Checkpoint Provide-1, Checkpoint Gateway, Checkpoint Management server, Smart Event, Virtual
Firewalls, Fortinet Firewall, FortiEvent, Forti Managers, FortiWeb, Cisco Firewalls, Juniper Firewalls, Cisco Routers,
Switches & Wireless, Extreme Switches & Wireless Juniper Firewalls, Routers, Switches & Wireless, and so on
Handled technical issues surrounding LAN & WAN
Project Management
Implementation & Maintenance
Infrastructure Management
Network/Security Administration
Disaster Recovery
Technical Support
Information Security Management
Network Designing & Service Delivery
Team Building & Leadership
ABHISHEK KUMAR
Proven success in implementing & managing security controls, strengthening IT security,
setup & configuration, system & network administration for supporting growth and enhancing
productivity
Location Preference: Delhi / NCR and Bangalore
avni.abhishek@gmail.com +60 1137920177

2. Career Timeline
Soft Skills
Work Experience
Achievements
Feb’ 16 – Present
Hewlett Packard Enterprise, Malaysia as ITO Service Delivery Cons-
III
Key Result Areas:
 Leading a team of engineers (L1 & L2) for providing support in case of any
incident, change, and preventive action required with an aim to maintain
99% SLA; joining all P1 & P2 call and performing live troubleshooting
 Managing the design, installation, commissioning, maintenance,
modification, & troubleshooting of security systems & networks
 Rendering service as a Technical Support and managing reactive &
proactive problem tickets for both the accounts across the globe based on
ITIL standard
 Conducting trainings for customer & team members
 Developing and maintaining a network recovery plan for all systems to
include both a regular backup schedule and tested process for data
restoration
 Supervising high-severity incidents to ensure service availability with
minimal delay and working towards ensuring smooth operations of the
infrastructure environment
 Contributing to strategies and execution road maps (for purchases, strict
budget controls, security, crisis / disaster & business continuity plans, asset
management, incident management, audits, compliance & regulations, and
vendor management)
 Performing technical duties such as:
o Corporate Training / Implementation / Consultation / Designing /
maintenance & troubleshooting of firewalls, IPSs, proxies, load
balancers, routers, switches, wirelesses and other network & security
devices
o Installation, Designing, configuration, maintenance, & troubleshooting
of Checkpoint, Fortinet, Cisco & Juniper Firewalls
o Backup & RESTORATION of all Security Devices Using Automated tool
and manually
 Attending Pre-sales Meeting for designing, Implementation & sizing as per
Customer Requirement customer requirement
2007 – 2009
Smart System
Solution Pvt. Ltd.,
Delhi
Jaintec Services
Ltd., Delhi
2009 – 2010
Intec Infonet Pvt.
Ltd., Delhi
2012 – 2015
2010 - 2012
Accretive Health Pvt.
Ltd., Gurgaon
2016 – Present
Hewlett Packard
Enterprise,
Malaysia
Change Agent Collaborator Communicator Motivator Planner
2014
Best Lead
2011
Best Performance
of the Year

3. Previous Experience
Academic Details
Certifications
Training
Highlights:
 Tracked infrastructure assets as well as ensured the security of
infrastructure and applications.
 Ramped up incident Service Level Agreement (SLA) adherence from 90%
to 100% through daily reviews; improved recovery times for complex
incidents, 100% were resolved same day
 Directed a team of 20 personnel to implement and support infrastructure
standards
 Developed, maintained and tested 50 disaster recovery plans; performed
security audit compliance checks on desktops, notebooks and servers
 Led IT Management and Systems Administration for the corporate network
of more than 20000 (number) users and more than 3000 + servers in a
24-hour production environment while maintaining 100%+ uptime of
network resources
Apr’ 12 – Dec’ 15 With Intec Infonet Pvt. Ltd., New Delhi
Lead Security Consultant
Feb' 10 – Mar' 12 with Accretive Health Pvt. Ltd., Gurgaon
Network Administrator
Apr' 09 – Feb' 10 with Jaintec Services Ltd., Delhi
Network Administrator
Oct'07 – Apr'09 with Smart System Solution Pvt. Ltd., Delhi
Customer Support Engineer
 BA (Hons.) from BNMU University in 2005
Certification
 CCNP Security & CCNP Advance Security / CCNA / CCNA Security / Cisco
ADS /WSFE/ ASASE and JNO 101 & 343/ and MCP Certification
Training
 PMP, Cisco Wireless, Checkpoint Advance Security Training, F5, & Fortinet
firewalls
Date of Birth: 28th October 1984
Address: A-03-03 Crescent -2 Cyberjaya, Selangor - 63000