1. Key Skills Profile Summary
Project Management
Data Centre Operations
Database Management
Service Delivery
Maintenance & Troubleshooting
Client Relationship Management
Stakeholder Management
Cloud Computing
IT Infrastructure Management
A result-oriented professional with 9+ years of experience; presently
associated with Tech Mahindra, Mumbai as Project Lead
Experience in managing highly complex projects with multiple dependencies
& implementing innovative initiatives to increase process effectiveness
Proven success in implementing good customer service skills for the proper
efficiency and enhancement in the international service
Expertise in maintaining enterprise servers & storages, operating systems,
clusters, storages, file systems, database/applications operations, and
implementing database security protocols, & performance management
Skilled in mapping client’s requirements, custom designing solutions and
troubleshooting for complex information systems management
Proficient in supporting the Data Centre Operations management regarding
providing 24X7 support, coordination with vendors relating to all technical
aspects of IT infrastructure
Excellent communication and interpersonal skills with proven capabilities in
resolving complex infrastructure / network management related issues
Soft Skills Education
B.E. (Electronics & Telecommunication) from North Maharashtra
University, Jalgaon, Mumbai in 2005
Diploma in Electronics & Telecommunication from BTE, Mumbai in
2001
Certifications
Cisco Certified Network Associate (RNS & Datacentre)
Cisco Certified Network Professional (Datacentre – UCS)
Sun Certified System Administrator 9 (SCSA 9)
Sun Certified Network Associate 9 (SCNA)
Sun Cluster 3.2 Certified
Sun Certified System Administrator 10 (SCSA 10)
EXIN: ITIL v3 Foundation, Cloud Computing Fundamental
VMWARE Certified Professional (VCP 5.1,VCP 550)
AMOL RANE
Enterprising leader & planner with a strong record of contributions in
streamlining operations, invigorating businesses, heightening productivity and
improving systems & procedures
amolrane9@yahoo.com +91 9819185486
Communicator
Innovator
Thinker
Collaborative
Intuitive
Team Player

2. Career Timeline
2005 – 2006 2006 – 2007 2007 – 2010 2010 – 2012 2012 – 2015 2015 - Present
Work Experience
Jul’ 15 – Present with Tech Mahindra, Mumbai as Project Lead
Key Result Areas:
Troubleshooting problems pertaining to Performance Tuning, Application Conflicts, System Bugs and data security
Addressing queries regarding the Information System / Software & extending onsite support to the clients including
maintenance of hardware / software
Managing customer centric technical operations and ensuring customer satisfaction by achieving delivery & service
quality norms
Conducting daily meetings with IT operations & technical services, which promoted teamwork and improved productivity
Ensuring performance tuning, backup and recovery, space management, user management to the clients
Highlights:
Managed a team of 10 System Engineers for providing core infrastructure services to business in a large complex
environment consisting of:
o Multiple operating systems including Solaris, IBM AIX, Redhat Linux
o Handling Applications and Webserver for Banking Domain
o Database environments including Oracle 11g
o Storage Area Networks (SAN) such as VMAX 10K, EMC Dedup Storage, EMC VNX 5300, VMWare ESX Virtual
infrastructure
Ramped up incident Service Level Agreement (SLA) adherence from 95% to 100% through daily reviews; improved
recovery times for complex incidents, 80% were resolved same day
Aug’ 12 – Jun’ 15 with Cisco, Mumbai as NCE
Key Result Areas:
Led a team of 5 for Capacity Management, Availability Management with majority of work in planning, designing &
implementation of Cisco Unified Communication Applications
Prepared daily workloads for staff & coordinated the daily allocation of work
Monitored processes, disk utilization, memory utilization (performance monitoring) on some very critical servers
Interacted with Cisco's customers on a frequent basis working within an extended cross-functional team including project
manager; account team members (Product & Services Sales; Systems and Consulting Systems Engineers)
Highlights:
Led IT Management & Systems Administration for the 500 users and 150 (number)+ servers in a production environment
and lab environment
Credited for managing Datacentre of 350 Racks and over 20000 assets
Coordinated with customer & Cisco engineers in building a new Datacentre
Contributed in procurement of assets and capacity Planning
Conducted Datacentre audits
Cisco, Mumbai
NCE
Unisys India Pvt. Ltd., Mumbai
System Administrator
Wipro Infotech, Mumbai
Trainee Engineer
CMC Ltd., Mumbai
Associate IT Engineer
TCS, Mumbai
IT Analyst
Tech Mahindra, Mumbai
Project Lead

3. Jul’ 10 – Jun’ 12 with Tata Consultancy Services, Mumbai as IT Analyst
Key Result Areas:
Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and
key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Administered servers, backups and Storage
Performed maintenance, backups and system upgrades including service packs, patches, hot fixes and security
configuration issues raised by development team
Created, managed, and tracked service requests, trouble tickets, and change requests until resolution/closure, via a
ticketing system
Nov’ 07 – Jul’ 10 with Unisys India Pvt. Ltd., Mumbai as System Administrator
Key Result Areas:
Provided Level 2-3 support and troubleshot issues within primarily a systems environment
Diagnosed & resolved system failure/interruption through the use of dumps and manual problem determination
Highlights:
Managed Data Centre operations as UNIX Systems Administrator; ensured 99.95% uptime of high-end production
servers and Storage Area Network (SAN) with NetBackup Environment
Previous Experience
Mar’ 06 – Nov’ 07 with CMC Ltd. (TATA Enterprise), Mumbai as Associate IT Engineer
Dec’05 – Mar’ 06 with Wipro Infotech (via Netconnect Pvt. Ltd.), Mumbai as Trainee Engineer
Personal Details
Date of Birth: 30th June 1981
Address: A602 Avneesh Building, Mulund (East), Mumbai
Languages Known: English, Marathi, & Hindi
*refer to Annexure for Projects

4. ANNEXURE
Projects
Organisation: Tech Mahindra
Period: Jul’ 16 – Present
Designation: Team Lead
Hardware: Oracle M9k,Oracel T2000,Oracle T4-1,Dell R720,Dell R610,Dell 2950,IBM Power P7 series servers, EMC VMAX
10k,EMC VNX5300,EMC Dedup ,
Environment: REDHAT Linux, ESXI, Solaris, IBM AIX
Description: State Bank of India is a regional banking behemoth and has 20% market share in deposits & loans among
Indian commercial banks. Managing infrastructure for internet banking of SBI.
Role:
Leading OS team and providing daily support like housekeeping and server, storage & backup infra
Formulating daily workloads for staff & coordinating the daily allocation of work and coordinating with multiple OEM for
building a better infra and in case of any failures
Guiding & training junior & new staff
Formulating accurate reports on team performance for senior managers
Ensuring timely identification of gaps in performance or quality
Supervising installation, configuration, & troubleshooting of Solaris ,IBM AIX ,ESXi servers, & vCenter
Supporting application teams in resolving their queries
Organisation: CISCO Systems Pvt. Ltd.
Period: Aug’ 12 – Jun’ 15
Designation: Datacenter Administrator-Team Lead
Hardware: UCS B & C Series, MCS, various Routers & Switches, Nexus, and NEXSAN Storage
Environment: REDHAT Linux, ESXI, CISCO IOS, Various Cisco Software like VIRL, & Prime Product, Solaris, Widows 2k8
Description: GSP lab consists of more than 15000 assets with more than 300 racks. GSP Lab has couple of customer base
lab (same replica as Customer).
Role:
Prepared daily workloads for staff & coordinating the daily allocation of work
Managed new customer queries and acted as the face of the lab
Mentored & trained junior and new staff
Formulated accurate reports on team performance for senior managers
Ensured timely identification of gaps in performance or quality
Defined various LAB processes & audits
Supervised installation, configuration, and troubleshooting of ESXi servers, & vCenter
Monitored processes, disk utilization, memory utilization (performance monitoring) on some very critical servers
Coordinated with vendors in case of any failures
Installed & built various OS as per the user’s request
Provided support to all application team in resolving their queries
Administered Inventory Management, IP Management & Devices Management activities
Built couple of projects or setup like PVE, VIRL for internal purpose
Conducted integration using Fishbowl (Lab tool) to CALO (Lab tool) without any issues
Organisation: Tata Consultancy Services
Client: New India Assurance
Period: Jul’ 11 – Jun’ 12
Designation: System Administrator
Hardware: SPARC Enterprise M9K Server, T2000 server, Sun Blade 6000 Server, Sun Storage 9900V, NAS Storagetek 6140
Array, Virtual Tape Library, EMC Storage NX, LT700 Tape Library, Shadow Image Storagetek 6140 Array
Environment: Solaris 10, Redhat Linux 4.8, Veritas Netbackup 6.5.2
Description: The company services the Indian subcontinent with a network of 1068 offices, comprising 28 regional offices,
393 divisional offices and 648 branches with approximately 21000 employees.

5. Role:
Monitored health of all DC & DR storage’s servers
Assigned LUN and deallocated LUNS
Managed all scheduled backups using Veritas Netbackup tool
Monitored processes, disk utilization, memory utilization (performance monitoring) on all the servers and alarm & warning
messages
Defined RBAC policy and managed patch installations
Supported all application team & resolved their queries
Managed domains in M9000 server
Supervised capacity management of LTO3 Tapes & VTL drive
Monitored true copy storage, health of all NAS storage, and VTL storage
Created reports for all backups, tapes, storages and disk allocation
Organisation: Tata Consultancy Services
Client: Tata Teleservices
Period: Jul’ 10 – Jul’ 11
Designation: System Administrator
Hardware: Sun Storage T6540, Sun Blade T6320 server, HP DL 360 G7 (X5650)
Environment: Sun Solaris 10, Oracle 10g, Sun Glassfish Enterprise Server v2.1, Open SSO, Interwoven Application, Mediabin
Application, Linux 5.4, Linux Virtualization (XEN)
Description: Digital Mumbai is web portal for Tata Teleservices products (Such as Broadband services, wireless solutions,
leased lines etc.). Digital Mumbai setup consist of 13 SUN SERVERS and a Window server with Storage attached. Each SUN
Server consists of different application such as ORACLE database, Glassfish application, interwoven application, Open SSO.
Role:
Monitored server & storage performance, user management, patch installation, patching as per requirement following
client policies
Monitored the Web portal and escalated problems in loading or slowness in portal
Coordinated with vendors and ensured they adhere to their SLA’s
Scheduled Cron jobs in HP-UNIX application server and monitored Oracle Script
Organisation: Unisys India Pvt. Ltd.
Client: AIR-India
Period: Nov’ 07 – Jul’ 10
Designation: System Administrator
Hardware: Sun Fire V480R, Sun Fire V490
Environment: Sun Solaris OS 5.8, Natural (3.1.1.27), Natural Security (NSC ver.: 3.1.1.27), Adabas (3.1.1.17)
Description: This project used the Maxi-Merlin (version 4.2.1) application developed by US-AIR. Maxi-Merlin application uses
Adabas-C (3.1.1.17) as the back-end database and Natural (3.1.1.27) as front-end along with Natural Security (NSC ver.:
3.1.1.27). This was a complete package for managing the aircraft inventory, maintenance, budget & planning for an airline
company. It was used by various major departments of Air India including Engineering Department, Stores, Line Maintenance,
Finance Department, Material Planning Division, Material Maintenance Division, & so on across several cities in India.
Role:
Managed User Administration including user creation, group allocation, setting permissions, setting password, assigning
profiles, setting path, linking to Data Base tables, & so on
Performed printer administration activities such as remote and network printer in UNIX
Applied patches applicable to system released by Sun
Performed Disk Space and Solaris Volume Management activities
Conducted backup & restoration of system, user & database files on adhoc basis
Scheduled & monitored jobs using AT & Cron
Monitored configuration parameters of databases, supportive application such as SPEC 2000 message sending application
and SPEED (Store Purchase & Engineering’s Electronic Data)
Adabas database administration

6. Organisation: CMC Ltd.
Client: L.B.S. College of Advanced Maritime and Research Studies
Designation: Associate IT engineer
Hardware: Concurrent Computer - MC 7200 Series-- Real Time UNIX (RTU) 6.1, Silicon Graphics Computer System 4D/310
Power Series & Silicon Graphics INDIGO XS 24-- Silicon Graphics IRIX Ver. 4.0.5. Sun SPARC Station 10/20/LX-- Sun Solaris
2.3, Sun Solaris 7.0, Sun OS 5.3/5.7
Environment: Sun Solaris OS 3, Real time UNIX (RTU) 6.1
Description: There were heterogeneous systems installed by IHI Japan - three simulators including Ship Maneuvering
Simulator, Liquid Cargo Handling Simulator and Engine Room Simulator.
Role: Provided maintenance support to entire simulator set-up. Ran diagnostics to check the application functionality,
installation of Sun Solaris & Silicon Graphics OS and application software. Managed formatting & partitioning of the Hard
Disk, backup and restor, remote login, remote installation, remote backup & restore, remote printing, network file system,
network information service. Recovered the system in case of operating system crash and assisted the training officer in
using the setup.