1. EMAIL: NANAO1111US@YAHOO.COM
NANA OWUSU
SUMMARY:
Over 10 years of internetworking experience & computer helpdesk with various vendor platforms, specializing in
analysis, design and implementation of network solutions, Linux (Red Hat) and Windows experience.
Information technology professional with experience supporting telecommunications, network administration,
security and data systems. Demonstrated proficiency in all aspects of desktop, Active Directory, Microsoft server
and Tier I, II and III user service. Diversified skill sets covering system technical support, multi-site client relations,
production operations, maintenance, and full life cycle project management.
TRAINING:
INFORMATION ASSURANCE (IA) TRAINING CERTS • ACAS Intro to Vulnerability and Compliance Auditing Course
January 7, 2016 • DISA ACAS 4.8– 32 Hours March 11, 2016, 2015 • DISA HBSS for Non-Administrator January 26,
2016 • DoD Information Assurance Roles and Responsibilities v 2 September 18, 2015 • Dept. of the Army Information
Assurance Fundamentals – 40 Hours January 25, 2016
SKILLS:
Software/Tools: NIPRNET/ SIPRNET, Active Directory, Exchange 2003 – 2007 – 2010 - 2012 Beta,
Microsoft Office XP Pro, Office 2003 Enterprise Edition, Office 2007 Pro/Enterprise Edition,
Office 2010 Pro/Enterprise Edition Beta, Symantec Anti-Virus Corporate Edition, Symantec
Endpoint Protection, HBSS, Windows Remote Desktop, BlackBerry Enterprise Server
(BES), Remedy ITSM, HP Service Management v9, Net Meeting, Office, ACAS, QTIP,
SCAP, Log Collector, SMS 2003, Internet Explorer, VTC over IP, VPN, Windows Server
2008 R2 Beta, XP Pro, Vista, Windows 7 Beta , ActivClient, and Axway / Tumbleweed
Validation
Operating Systems: Windows (XP, 2003, 2003 R2, 2008, 7, 2008 R2, 2012 R2)
Hardware Systems: Smart Card, CAC, Digital Certificates, VOIP phones, HP Desktop/Laptop CPU, Printer and
Scanner and HDD, SafeNet Luna SA HSM, Cisco GSS and Infoblox
EDUCATION/CERTIFICATIONS:
Computer ED College, Warwick, Rhode Island, Wayne State University, Detroit, Michigan
Computer Science
CERTIFICATIONS
 CEH Certified Ethical Hacker
 CompTIA Advanced Security Practitioner (CASP)
 CompTIA Security +
 CompTIA A+
 CompTIA Sever+
Project History 01/2006 to Present
March 2015 – Present
VECTRUS
Information Assurance Analyst Afghanistan
• Responsible for providing key government personnel with policy coordination and interpretation support,
general information security support, and assisting with the development and implementation of a
defensive security program that protects Information systems and documents.

2. • Responsible for ensuring and documenting that all systems are regularly scanned and audited in
accordance with applicable DOD policy and procedures, and that incidents are documented and
accounted for as necessary through leadership.
• Maintain a database to track trends, unauthorized activities, and common practice procedures and
remedies to be followed by subordinate units in correcting deficiencies identified during information
assurance vulnerability compliance visits.
• Employ network scanning tools such as QTIP, SCAP, and ACAS, SCCM to detect system and network
vulnerabilities/deficiencies, as part of a proactive network security policy.
• Provide daily status on findings and recommendations and provide follow-on written technical analyses
and reports.
• Coordinating with base SSO, USFOR-A IA, and RNOSC-IA in investigating, containing, and resolving any
CDV, NDCI, malware, or other network related security incidents by remediation.
• Anti-Virus reporting 24/7, to include review of logs, open tickets, recommended process for remediation
IAVA reporting 24/7, to include review of logs and open tickets.
Jun 2007 –March 2015
LexisNexis
Help Desk Analyst Alpharetta, GA
• Provided PKI engineering support: test, evaluate, integrate, deploy, and support infrastructure
components that support or utilize CAC / PIV, PKI, PKE, biometrics, and other emerging secure electronic
transaction technologies / devices
• Provide PKI support and subject matter expertise for application developers in enabling their applications
to support PIV, PKI, PKE and other emerging secure electronic transaction technologies and/or devices
• Provided PKI engineering support to initiatives and pilot programs involving CAC / PIV, PKI and PKE for
users of the systems
• Provided PKI engineering support for Hardware Security Modules (HSM’s)
• Provided PKI engineering support for testing and evaluating, documenting, integrating/deployment, and
maintain of Active Directory Certificate Services (ADCS)
• Provided recommendations as needed to ensure the client met all requirements of higher authority CP’s,
FIPS, HSPD-12, FISMA Act, NIST Special Publications, DoD STIGs, DoD Instructions, DoD Regulations,
DoD Policies, DLA Instructions, DLA Policies, ISO’s, PCI-DSS, PA-DSS, HIPPA, Privacy Act, and all
information assurance / cyber security policy requirements
• Conducted testing for Online Certificate Status Protocol (OCSP) / Server-Based Certificate Validation
Protocol (SCVP) products, to include but not limited to server & client side products
• Deployed and maintained Symantec End-point Protection 12.x
• Deployed McAfee Framework, Virus Scan Engine, Host Intrusion Prevention System, Data Loss
Prevention, Asset Baseline Monitor
• Installed, configured, and troubleshoot Windows & Linux operating system
• Organized lab sessions for Cisco router and switch installation, configuration and troubleshooting for users
• Installed PGP & Checkpoint encryption- setup Whole Disk software and completed the enrollment or
registration on users. VPN software installation and configuration. Pc
• Configured access point using windows zero configuration protocol - allowing wireless clients to join the
home network without needing to rewire or re-configure the Ethernet connections.
• Used the Deployment Software- Tool to deploy software patches to user’s pc
• Verified various user accounts and unlock the account when user cannot access the resource or reset
password where applicable.
• Assisted hundreds of associates correct access issues to the Domain, SharePoint, VPN, PGP, Same time,
Right fax, Service Desk, Service Center, ACD, Voicemail, Avaya, Remote Desktop, Sales Force, Siebel,
Terminal Servers, Blackberry, Lotus Notes, Mainframe and many others.
September 2004-August 20007
IBM (CGS)

3. System Administrator
Atlanta GA
• Installed, configured, and troubleshoot Windows Operations systems.
• Organized lab sessions for Cisco router and switch installation, configuration and troubleshooting
• Provided technical support in a call center environment to IBM customers specific to IBM Desktop/Laptops
and Wireless & LAN related issues. As a senior technical support team member, also provide hands on
mentoring and leadership to other team members
• Provided network support and management utilizing Cisco Works, Open view, AR-Remedy Ticketing
System and Nortel Device Manager while effectively interacting with internal, external users and clients to
maintain customer satisfaction.
• Troubleshot and supported Global Network Operations infrastructure consisting of a mixture of LAN/WAN
technologies.
• Troubleshot latency issues from subnet to subnet and to various applications.
• Supported WAN circuit from various providers ranging from fractional T1 to OC3.
• Installed, configured, and managed various models of Cisco routers and catalyst switches and configuration
of PIX/ASA firewalls to ensure uninterrupted connectivity between sites.
• Installed, configured and troubleshot terminal servers for console access to switches and servers.