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Modern Facility Management


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Modern Facility Management

  1. 1. Modern Facility Management for the 21st century<br />Introduction<br />By: AdySadek , M.Sc., P.Chem.<br />proGamma Science Corporation<br />
  2. 2. Introduction<br /><ul><li>What are the five cardinal rules of facility management?
  3. 3. What are the essential management sections to concentrate on for a productive harmonious facility?
  4. 4. Lean versus traditional Production Management Systems?
  5. 5. Operational Excellence
  6. 6. The Importance of Compliance</li></li></ul><li>What are the five cardinal rules of Facility management<br />1.Organization of operations management systems<br />2. Organizing human resources and designing work measurements systems<br />3. Production Planning and control systems<br />4. Compliance :quality , safety and property low<br />5. Financial management<br />
  7. 7. Operational Excellence<br />Compliance and Quality Control <br />Human Resources<br />Business Processes and Systems<br />Technical Services<br />Engineering<br />Environment and Safety<br />Regulatory Excellence<br />Business Development and Commercial<br />Supply Chain <br />What are the essential management section to concentrate on for a productive Facility<br />
  8. 8. Operational Excellence<br />Customer Satisfaction<br />Capacity and Utilization<br />Do it right the first time<br />Improve Operational Efficiency<br />Compliance and Regulatory Affairs<br />Business Processes and Systems<br />Measurement<br />Philosophy of Continuous Improvement<br />PAT<br />
  9. 9. 2. Compliance and Quality Control<br /><ul><li>Product Release
  10. 10. Quality Systems
  11. 11. CAPA Program
  12. 12. Self Inspection Program
  13. 13. Incoming,in-process,Finished Goods Testing
  14. 14. Stability Programs
  15. 15. Documentation
  16. 16. Technical transfers, Method Validations
  17. 17. Paperless</li></li></ul><li>3. Human Resources<br /><ul><li>Succession Planning
  18. 18. Personnel Development Action Plans
  19. 19. Hi Potentials/Mentorship Programs
  20. 20. Union Negotiations
  21. 21. Employee Relations
  22. 22. Employee Benefits
  23. 23. Retention Programs
  24. 24. Management Training
  25. 25. Recognition Programs</li></li></ul><li>4. Business Processes and Systems<br /><ul><li>ERP
  26. 26. Planning/Forecasting
  27. 27. Capacity Planning
  28. 28. Purchasing
  29. 29. Inventory Control and Management
  30. 30. Warehousing/Logistics
  31. 31. Finance
  32. 32. Shop Floor Control</li></li></ul><li>5. Technical Operations<br />Validation Master Plan<br />IQ/OQ/PQ<br />Cleaning Validation<br />Computer Validation<br />ERP Validation<br />Change Control Program<br />Documentation Control<br />New Product Introduction Process<br />Label Control<br />Process Development<br />Scale Up<br />Clinical Considerations<br />Formulation<br />
  33. 33. 6. Engineering<br /><ul><li>Preventative Maintenance
  34. 34. Predictive Maintenance
  35. 35. Calibration Program
  36. 36. Demand work orders
  37. 37. Capital Programs
  38. 38. Specialization
  39. 39. Troubleshooting
  40. 40. Utilities
  41. 41. Daily Production Support
  42. 42. Project Management</li></li></ul><li>7. Environment and Safety<br /><ul><li>Recycle, reuse, reduce
  43. 43. Regulations
  44. 44. Hazardous Waste
  45. 45. Inspections
  46. 46. Committees
  47. 47. Employee Involvement
  48. 48. Training
  49. 49. Safety Programs</li></li></ul><li>8. Regulatory Excellence<br /><ul><li>Plant Master Files
  50. 50. Licenses
  51. 51. Government Inspections</li></li></ul><li>9. Business Development/Commercial<br /><ul><li>Pipeline/New Sales
  52. 52. Current Account/Product Management
  53. 53. New Product Management
  54. 54. Negotiation
  55. 55. Pricing/Contracts
  56. 56. Legal
  57. 57. Market Research
  58. 58. Marketing of product portfolio</li></li></ul><li>10. Supply Chain<br />The Supply Chain is:<br />the sequence of suppliers that contribute to the creation and delivery of a good or service to end customers.<br />Supply Chain Management is:<br />organizing the cost effective flow and storage of materials, in-process inventory, finished goods and related information from point of origin to point of consumption to satisfy customer requirements<br />
  59. 59. The supply chain of a company consists of different departments, ranging from procurement of materials to customer service.<br />The supply chain includes activities associated with inventory (materials) acquisition, storing, use in production, transit, and delivery to customers.<br />
  60. 60. Lean versus traditional production management systems<br />
  61. 61. 1. Evolution of manufacturing (1)<br />1900 - 1970<br />mass manufacturing<br />focus on cost reduction, efficiency and scale<br />1970 - 1980<br />TQM<br />quality and continuous improvement through product design and process control<br />1980 - present<br />streamlined production<br />focus on lean manufacturing<br />
  62. 62. 1. Evolution of manufacturing (2)<br />Lean<br />Traditional<br />Production<br />Based on forecast<br />Based on orders<br />Layout<br />Based on function / <br />department<br />Based on product flow<br />Batch size<br />Large<br />Small<br />Continuous flow<br />Processing<br />Batch & queue<br />Quality<br />Lot sampling<br />Assured during processing<br />
  63. 63. 2. Definition of lean manufacturing (1)<br />Lean Manufacturing is a strategy for remaining<br />competitive by identifying and eliminating wasteful<br />steps in products and processes, using the<br />following practices:<br /> - improvement of equipment reliability<br /> - quality at the source<br /> - continuous flow production<br /> - pull production<br /> - continuous improvement <br />
  64. 64. 2. Definition of lean manufacturing (2)<br />The term “lean” is used because lean<br />manufacturing uses less:<br />- human effort in the factory<br />- manufacturing space<br />- capital investment<br />- materials<br />- time between the customer order and the product shipment<br />
  65. 65. 3. Goals of lean manufacturing<br />The basic goal is to get more done with less by:<br />minimizing inventory at all stages of production<br />shortening product cycle times from raw materials to finished goods<br />eliminating waste<br />
  66. 66. 4. Lean Manufacturing Concepts<br />Value<br />Value stream<br />Waste<br />Equipment reliability<br />Continuous flow<br />Pull production<br />Continuous improvement<br />People involvement<br />
  67. 67. 4. Lean Manufacturing Concepts4.1. Value<br />In lean manufacturing, the value of a product is defined solely by the customer<br />Value-adding activities transform the product closer to what the customer wants<br />Non value-adding activities don’t create customer value<br />Anything that is not value-adding is defined as waste<br />
  68. 68. 4. Lean Manufacturing Concepts4.2. Value Stream<br />An end-to-end collection of processes that create value for the customer<br />The value stream includes<br />people<br />tools and technologies<br />physical facilities<br />communication channels<br />policies and procedures<br />
  69. 69. 4. Lean Manufacturing Concepts4.3. Waste<br />Elements of production that add time, effort, cost but no value<br />Waste is a symptom rather than a root cause of the problem <br />
  70. 70. 4. Lean Manufacturing Concepts4.3. Waste types<br />Types of waste<br />Overproduction<br />Producing more, sooner and faster than <br />required by the next process<br />Transportation<br />Any movement that does not add value<br />to the product<br />Inventory<br />Maintaining excess inventory<br />Processing<br />Doing more work than necessary<br />Waiting<br />Operator or machine idle time<br />Correction<br />All repairs to product to fulfill customer<br />requirements<br />Motion<br />Any wasted motion to pick up parts or<br />stock parts. Also wasted walking.<br />
  71. 71. 4. Lean Manufacturing Concepts4.4. Equipment reliability<br />Reliable equipment is required to meet daily delivery requirements<br />When equipment is not reliable, high inventories must be maintained<br />Lean manufacturing considers high inventories as a major source of waste<br />
  72. 72. 4. Lean Manufacturing Concepts4.5. Continuous Flow<br />The linking of manual and machine operations into the most efficient combinations to maximize value-added content while minimizing waste<br />The stagnation of work in and between processes is eliminated<br />The ideal is one piece flow: make one part, move one part (in contrast to batch and queue material handling)<br />
  73. 73. 4. Lean Manufacturing Concepts4.5. Continuous Flow (2)<br />To really get and hold the benefits of flow production you must transition your organization from a functional structure to a product-focused, cross-functional structure<br />
  74. 74. 4. Lean Manufacturing Concepts4.6. Pull production<br />Actual customer demand drives the manufacturing process as much as possible<br />A system of cascading production and delivery instructions from downstream to upstream activities in which nothing is produced by the upstream supplier until the downstream customer signals a need<br />The rate of production for each product is equal to the rate of customer consumption<br />
  75. 75. 4. Lean Manufacturing Concepts4.7. Continuous improvement<br />An ongoing activity to go for the better<br />Perfection is an ideal, so anything and everything can be improved<br />Some principles<br />status quo is unacceptable<br />put aside preconceived ideas<br />find root causes to problems<br />attack the process, not the people<br />employees are the experts<br />give yourself the right to fail<br />do it now<br />
  76. 76. 4. Lean Manufacturing Concepts4.8. People involvement<br />A lean organization develops highly-trained, motivated employees who investigate problems and find solutions as part of their job<br />Decision making and system development are pushed down to the lowest levels<br />An empowered team approach is essential<br />
  77. 77. 5. Tools and methods<br />Value stream mapping<br />Quality at the source<br />Workplace organization: 5 S<br />TPM<br />Visual management<br />Set-up reduction<br />Batch size reduction (one-piece-flow)<br />Cellular manufacturing<br />Standardized work<br />Work balancing (TAKT-time)<br />Production leveling / smoothing<br />Point-of-use systems<br />Kanban<br />Kaizen<br />
  78. 78. 5. Tools and methods 5.1. Value stream mapping<br />A method to describe the flow of material and information through the production system<br />By graphically portraying the process, one is able to see where value is added and value is lost<br />The ratio of value added to total lead time is figured by documenting the current lead time, inventory levels and cycle times<br />
  79. 79. 5. Tools and methods 5.1. Value stream mapping (2)<br />The visual representation allows to see where costs can be reduced and improvements can be made<br />A future state can be designed where wasted steps are left out, and continuous flow and pull production are introduced <br />
  80. 80. 5. Tools and methods 5.2. Quality at the source (1)<br />Machines: intelligence to be self-operating and self-stopping when an error occurs<br />People: served by machines, not vice versa<br />Quality: built-in, not inspected-in<br />Efficiency: human work separated from machine work, people freed to do value-added work<br />
  81. 81. 5. Tools and methods 5.2. Quality at the source (2)<br />Reduces the need for rework and prevents further work (and cost) on a product that is already defective. <br />Simplifies prevention and repair of defects by placing responsibility on the worker.<br />
  82. 82. 5. Tools and methods 5.2. Quality at the source (3): Poka Yoke<br />A method that uses simple, low cost devices that prevent defective parts from being made or passed into the process<br />Devices<br />Contact devices<br />switches, limit switches<br />Sensing devices<br />vibration, pressure, temperature<br />Warning devices<br />color code, lights<br />
  83. 83. 5. Tools and methods 5.3. Workplace organization: 5S<br />The focus of 5S activity is to organize the workplace in order to make it more productive<br />After 5 S, one can expect to see a place for everything, and everything in its place<br />
  84. 84. 5. Tools and methods <br />5.3. Workplace organization: 5S <br />Sort out what is needed and what is not needed.<br />When in doubt, throw it out<br />Sort<br />Make the 5 S’s a way of life:<br />requires discipline<br />Arrange essential things in <br />order for easy access<br />Sustain<br />Straighten<br />5 S<br />Scrub<br />Stabilize<br />Keep machines and work<br />areas clean<br />Make cleaning and checking<br />a routine practice<br />
  85. 85. 5. Tools and methods 5.4. Total Productive Maintenance<br />Total Productive Maintenance (TPM) is the philosophy and practice of preventing the loss of productive machine time due to: <br />breakdowns, <br />minor stoppages,<br />idling, <br />operating at less than planned for cycle times, <br />changeovers / setups, <br />unacceptable quality. <br />TPM involves everyone in identifying, monitoring, and correcting the root causes of each of these losses. <br />
  86. 86. 5. Tools and methods 5.5. Visual management<br />Systems that enable anyone to immediately assess the current status of an operation or process at a glance, regardless of their knowledge of the process<br />Elements<br />Visual displays: relates information and data to employees in the area<br />charts <br />metrics<br />procedures<br />process documentation<br />
  87. 87. 5. Tools and methods 5.5. Visual management (2)<br />Visual controls: intended to control the actions of the group members<br />production status boards<br />quality controls<br />Visual process indicators<br />painted floor areas for good stock, scrap<br />direction of flow indicators<br />Visual documentation of processes<br />
  88. 88. 5. Tools and methods 5.6. Quick setups<br />Reducing the time lost during machine setups and product changeovers<br />Some concepts:<br />external versus internal activities<br />component and tool reduction<br />quick changeover fasteners<br />teaming<br />point of use storage of materials<br />SMED is an acronym for Single Minute Exchange of Dies<br />
  89. 89. 5. Tools and methods 5.7. Batch reduction<br />A philosophy that rejects batch, lot or mass processing as wasteful<br />Product should move (flow) from operation to operation, only when it is needed, in the smallest increment, one piece being the ultimate (one-piece-flow)<br />
  90. 90. 5. Tools and methods 5.8. Cellular Manufacturing<br />Product- centered series of operations<br />Layout: U-shape or semi-circle<br />Equipment movable and placed closely together<br />Quick feedback between operators<br />Workers in manufacturing cells typically are crosstrained to perform multiple tasks. <br />
  91. 91. 5. Tools and methods 5.9. Standardized work<br />Standardized work is the documentation and application of the best practices of a manufacturing process. <br />It may include photographs and/or drawings.<br />It ensures that production operations are performed the same way each time.<br />It is developed with the operators<br />It is posted at the workstation<br />
  92. 92. 5. Tools and methods 5.9. Standardized work (2)<br />Standardized work consists of three elements:<br />Takt time – matches the time to produce a part or finished product to the pace of sales and is the basis for allocating work among workers.<br />Standard in-process inventory – the minimum number of parts, including units in machines, required to keep a cell or process moving.<br />Standard work sequence – the order in which a worker performs tasks at various processes.<br />Once a standard work is set, performance is measured and continuously improved<br />
  93. 93. 5. Tools and methods 5.10. Work balancing<br />Work balancing maximizes operator efficiency by matching work content to TAKT time<br />TAKT time is the rate at which customers require the product<br />TAKT time is computed as:<br />Available work time per day<br />Daily required customer demand in parts per day<br />
  94. 94. 5. Tools and methods 5.10. Production levelling / Smoothing<br />Averaging both the volume and sequence of different model types on a mixed-model production line<br />Example<br />producing in sequences like abacababa, rather than aaaaabbbccc (a, b and c are products)<br />
  95. 95. 5. Tools and methods 5.11. Point of use storage<br />All material is stored where it is going to be used in the process<br />Point of Use Storage reduces material handling requirements and makes it easier to determine raw material needs due to smaller shipments from vendors.<br />
  96. 96. 5. Tools and methods 5.12. Kanban<br />A pull material replenishment system, based on the principle that material is pulled through the production process based on actual usage of material<br />Kanban uses visual signals, usually a card, to move material through the value chain<br />
  97. 97. 5. Tools and methods 5.13. Kaizen (1)<br />Continuous improvement through incremental improvement<br />The whole secret to Kaizen is to create an atmosphere, a culture of continuous improvement, by focusing people on problems.<br />Kaizen compliments the other tools of Lean and it is part of a whole rather than a stand-alone process<br />
  98. 98. 5. Tools and methods 5.13. Kaizen (2)<br />KAI + ZEN<br /> To modify, to change Think, make good, make better<br /> =<br />KAIZEN<br />
  99. 99. 6. Implementation (1)<br />Establish the need for change<br />Assess your company <br />define product groupings and current processes<br />specify value<br />identify the value stream(current and future state map)<br />Educate at all levels<br />Support the learning of the lean tools and methods<br />
  100. 100. 6. Implementation (2)<br />Implement the lean tools and methods<br />organize the workplace (5 S)<br />improve plant layout for flow manufacturing<br />reduce lot sizes, setup times, lead times and inventory<br />develop a pull system<br />standardize operations<br />improve quality<br />improve maintenance<br />
  101. 101. 6. Implementation (3)<br />Modify the organization structure<br />everybody’s job is going to change, people from the shop floor to the top floor will work differently and in departments that are structured differently<br />Establish improvement metrics<br />Seek perfection<br />
  102. 102. 7. Benefits (1)<br />Market impact<br />Consistent on-time product delivery<br />More flexibility<br />Increased sales<br />Internal impact<br />Reduced lead times<br />Reduced space<br />Improvement of product quality<br />Reduction of operating costs<br />
  103. 103. 7. Benefits (2)<br />On their own, the individual lean concepts and<br />tools will provide certain measurable benefits,<br />but it is the combination of them that will lead<br />to more dramatic gains. <br />
  104. 104. 8. Summary<br />Lean manufacturing is a strategy<br />Lean manufacturing is an organization-wide change process<br />Successful implementation requires commitment and involvement across all levels<br />World Class companies are implementing Lean Manufacturing concepts<br />
  105. 105. Operational Excellence<br />
  106. 106.
  107. 107. The importance of compliance<br />Regulatory Requirements, GMPs and around the world may be not be required but strategically may add an advantage.<br />Good business ,it can open more doors to international business<br />Safety and property lows are considered for complete compliance of the facility<br />