Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Innovation in Facilities Management

12,048 views

Published on

A brief overview of innovation in facilities management and the services we provide at FM Innovation.

Published in: Business

Innovation in Facilities Management

  1. 1. Innovation in FacilitiesManagementInnovation support servicesfrom CSS Consultancy, tailoredto the facilities managementmarketplace
  2. 2. What isinnovation?
  3. 3. An idea?
  4. 4. An invention?
  5. 5. A better way of working?
  6. 6. There are multiple definitions...
  7. 7. ...but we like...
  8. 8. Innovation is aboutpeople creating value for stakeholders by implementing new ideas
  9. 9. people valuestakeholders ideas
  10. 10. people value- suppliers - cost- employees - advantage- customers - safety- users - ease- consultants - time- partners - satisfactionstakeholders ideas- suppliers - shareholders - efficiency- employees - community - complimentary- customers - partners - evolutionary- users - industry - revolutionary- consultants - banks
  11. 11. 12 great reasonswhy you should innovate
  12. 12. customer retention
  13. 13. market share
  14. 14. enter new markets
  15. 15. lower prices
  16. 16. differentiate
  17. 17. strengthenrelationships
  18. 18. greater agility
  19. 19. lower costs
  20. 20. save time
  21. 21. reduce waste
  22. 22. add value
  23. 23. simplify business
  24. 24. So. How can we help?
  25. 25. We give you COMPETITION MARKET PEOPLE the tools to STAKEHOLDERS STRATEGY identify COST TOOLKITS SKILLS IDEATION innovation, ORGANIZATIONAL READINESS manage it FOCUS RISK IDEA PERFORMANCE and use it to RETURN SELECTION MONITORINGoptimize your BUSINESS SE R ST AUDITS PROGRESS RA Y M ER UFM contracts CASE TEG CU S T O REPORTING
  26. 26. These tools are:
  27. 27. IDEATION ORGANIZATIONAL READINESS IDEA PERFORMANCESELECTION MONITORING
  28. 28. The collection of ideas,feedback, problems and The development ofchallenges as a means to individuals and teams to drive improvements manage and facilitate innovation IDEATION ORGANIZATIONAL READINESS IDEA PERFORMANCE SELECTION MONITORING The frameworks to The creation of metrics andestablish if an idea has got reporting formats to potential to be developed monitor innovation progress and success
  29. 29. Monitoring of the competition to determine Appreciation of market points-of-difference and drivers and influences upon other innovations customer decision making COMPETITION MARKET The alignment of innovations with the strategic aims and objectives of the organization, the STAKEHOLDERS STRATEGY customer and the FM contract The individuals, Efforts to reduce groups and cost and price COST organizations who through alternative influence or aredelivery methods or influenced by the FM improvements contract FOCUS IDEATION Areas where improvements are required or where performance needs to be improved
  30. 30. The understanding of risk associated with each innovation and the cost IDEA investment required to overcome that risk SELECTION RISK The perceived rewards from RETURN implementing theinnovation; including tangible and intangible gains BUSINESS S E R ST The selection of innovations with the RA Y ER U CASE strategic aims and TEG objectives of the organization, the M The provision of toolkits and CU S T O customer and the frameworks aligned to FM contract governance and ‘stage-gate’ reviews of progress
  31. 31. PEOPLE The identification of individuals that will contribute to the overall innovation processes; including customers, users, suppliers and specialists who understand the key challenges TOOLKITS SKILLS The provision of toolkits Training and and frameworks tailored development of groups to the strategic drivers and teams to recognize of key parties and the innovations and FM contract progress them throughORGANIZATIONAL an innovation processREADINESS
  32. 32. PERFORMANCEMONITORING Ongoing reviews to determine innovation effectiveness and the benchmarking of key metrics to compare to other contracts where appropriate AUDITS The programme management of an innovation portfolio and PROGRESS the progress monitoring of activities REPORTING Training and development of groups and teams to recognize innovations and progress them through an innovation process
  33. 33. IDEATION ORGANIZATIONAL READINESS IDEA PERFORMANCESELECTION MONITORING
  34. 34. To find out more drop us a line hello@fminnovation.com
  35. 35. Thanks for watching www.fminnovation.com hello@fminnovation.com +44 (0) 1698 901025 @FMInnovate facebook.com/cssconsultancy

×