quality,tqm,self control

1. SELF CONTROL
SUBMITTEDBY,
ANTWINKOSHY.A.P

2. Self control
 An ideal objective for manufacturing
planning is to place human beings in a
state of self control
 To provide them with all they need to
meet quality objectives

3. Criteria for self control
I. Knowledge of what they are supposed to
do
II. Knowledge of what they are actually
doing
III. Ability and desire to regulate the process
for minimum variation

4.  Knowledge of what they are supposed to
do
o Clear and complete work procedures
o Clear and complete performance standards
o Adequate selection and training of personnel
 Knowledge of what they are actually doing
o Adequate review of work
o Feedback of review results

5.  Ability and desire to regulate the process
for minimum variation
o A process and job design capable of meeting
quality objectives
o Process adjustments that will minimize
variations
o Adequate worker training in adjusting the
process

6. The controllability can be classified as
 Worker controllable
A defect is worker controllable if all three criteria for
self control have been met
 Management controllable
A defect is management controllable if one or more
of the criteria for self control have not been met

7. Knowledge of supposed to do
 Reasons must be explained
 Process specifications must be provided
 Information on seriousness must be
provided
 A checklist must be created

8. Knowledge of performance
 Criteria for good feedback to workers
 Feedback related to worker action
 Feedback to supervisors
 Checklist

9. Ability and desire to regulate
 The process must be responsive to
regulatory action in a predictable cause
and effect relationship to minimize
variation around a target value
 The worker must be trained
 The process must be maintained
sufficiently to retain its inherent capability

10. Control system and concept of
dominance
 Setup dominant
 Time dominant
 Component dominant
 Worker dominant
 Information dominant

11. THANK YOU