Communication Goals!!! To change behaviorTo get and give To get action Information To persuade To ensure understanding
A Good AlgorithmCommunication is a two way process!In order to have good communication: Listen to Understand Understand before speaking Speak to be understood Seek understanding before proceeding Repeat
Common Communication Errors: Finishing others’ sentences Preparing our response before someone has completed speaking Multitasking while ‘listening’ Filtering content or meaning based on the speaker Speaking for others (we…)
How can it be improved Recognition Pavlov study Not being judgmental Stop egocentric communication
Work Life Balance. When you prioritize and control your calendar you get more done in less time. And your mind doesn’t take home lingering unfinished business. You can focus on what matters most – family.
Put theRule of 24! to work Plan every day in advance.
Apply the 80/20 rule to everything. Take it one oil barrel at a time.
Plan to do paperwork every day… Prospect a little bit every week. plan for emergencies
There will never be enough time to get everything done. “You be a winnerBut there will always be enough time to get the most important things done. if you’re
Be wary of“You can’t be a winner ifyou’re a whiner, wiener.”
Turn Silence your helps you e-mail focus.chime off.
Make iteasy tofocus.Clean offyour deskeverynight.
Non verbal language Face is the index of the mind and it clearly displays the persons interest Body language presents to the audience what we feel & think about the particular matter Ex: Nodding one’s head Body language (e.g, arms crossed, standing, sitting, relaxed) Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)
Presentation skills include planning, preparation & delivery of the message Making a formal speech is one form of presentation Presentation skills can be broadly categorized into physical oral, & electronic
Success in life depends on presenting ideas in an appropriate manners Look at the eyes of audience & speak in a natural, conversational voice Appropriate voice will make the presentation effective and interesting Ask for feed back from your audience about your presentation & change accordingly In presentation especially, stop occasionally to ask the audience understand what you have said
People of either gender, different age groups, qualification, status & skills work as a team with a common objective of accomplishing the task The success of any organization largely depends on in the coordinated efforts of its employees It mainly refers to the agreeableness & co- operation among the team members
Man is a social animal & his success in life largely depends on his relationship & interaction with others We must respect the views & sentiments of others. When we want to differ their views, we must very politely give hints to them without wondering their feelings
WHAT IS INTERPERSONAL SKILL? Effectively translating and conveying information. Being able to accurately interpret other peoples emotions. Being sensitive to other peoples feelings. Calmly arriving at resolutions to conflict. Avoiding gossip. Being polite
Professional ethics is the need of the hour in India When a person is at the work spot, he must think of his work only He must put his heart & soul into the work Each employee is a organic part of the organization & must strive to contribute his mite to the successful functioning of the organization