3. AIRPORT HANDLING
PROCEDURE
SUBMITTED TO: PRESENTED BY:
MUKESH RANGA SIR ANJALI PANDEY
C.S.J.M.U. AYAZ AHMED
KANPUR. M.T.M 3rd Sem.
IBM
4. AIRPORT HANDLING
Airports handling commercial air travel.
The check-in is normally handled by
an airline itself or a handling agent working
on behalf of an airline. Passengers usually
hand over any baggage that they do not wish
or are not allowed to carry on to
the aircraft's cabin and receive a boarding
pass before they can proceed to board their
aircraft.
5. AIRPORT HANDLING
Passenger identity registration
Baggage registration
Seating registration
Online check-in
Mobile check-in
Gate/Lounge check-in
Change of reservations
Premium check-in and lounge access
9. Airport Operation
Airports are getting busier all the time. They need
to continuously improve their business results
while increasing their capacity and streamlining
their activities by:
Proactively controlling their real-time
operations
Implementing robust and efficient operational
planning
Enabling systems integration and collaboration
Investing in flexible systems and agile solutions
10. Airport Operation
Flight Operations
Flight Operations maximize crew and flight plan management, minimizing
costs without compromising security.
Specifically, Flight Operations:
Addresses business, operational and safety needs of all stakeholders
involved in flight operations (pilot and cabin staff, dispatchers, air traffic
controllers, etc.)
Simplifies flight operations by delivering services that integrate critical
applications with data linking - effectively extending the application into the
aircraft cockpit
A unique combination of applications to support flight operations with a
global network, providing links via satellite and VHF radio to aircraft
computers
Combines software solutions with industry best practices to maximize
asset utilization
Minimizes costs without compromising security
Delivers real-time data exchange with aircraft and crew worldwide
13. Baggage Operation
Baggage Operation has been developed to significantly reduce
mishandled baggage and, as a result, decrease costs, improve on-
time departures, enhance security and improve passenger
satisfaction.
Based in over 200 countries around the world and supported by
state-of-the-art operational and monitoring systems, their role is to
ensure solutions run with enhanced operational reliability and
efficiency.
Baggage helps to ensure the fastest and most efficient
throughput of bags - from flight to flight, airline to airline, and
airport to airport.
Baggage Operation uses highly redundant IP-based global links
to direct, track and trace passenger baggage throughout the
journey - from check-in to final destination. This saves valuable
time and money.
Baggage Operation is used by more than 100 airports and 450
airlines worldwide.
15. Communications
Communications Airports helps our network infrastructure:
Ensure a safe and secure space, while allowing
passengers and operators to move freely around the airport
Optimize collaboration between airport stakeholders to
improve efficiency and reduce costs
Offer high-availability services, including mission-critical
infrastructure and systems
Increase non-aeronautical revenue to boost profitability
provides a wide portfolio of products and services to
meet airport's requirements, including:
Network access and shared physical infrastructure
(Airport Hub, Wireless Airports, e-Aircraft, AirportLink, Wi-
Fi products)
16. Communications
Mobility solutions and mobile radio communications Voice and
Convergence
Airports comes in four models, allowing to match our specific
sourcing processes and plans. These models cover a range of
requirements - from new-build terminals and technology refresh to
out-tasking and greater mobility.
Airports offers integration capabilities, managed services and out
sourcing, and commercialization opportunity.
From anywhere in the airport, to any user in the airport
(passenger, airline, aircraft,), to anywhere in the world
Wired or wireless, on any device type (laptop, tablet, mobile
phone)
With multi-purpose services including data, voice, video, mobile
and applications
17. Infrastructure
Infrastructure helps simplify our operations by
reducing the number of suppliers work with.
Through leveraging global presence, will achieve
increased cost control and reduce costs.
Infrastructure also enables to focus on strategic
initiatives as it facilitates access to innovative
technologies.
Infrastructure is a fully customizable solution that
offers a tailored portfolio of integrated and end-to-end
managed products and services.
The responsibility for managing a diverse range of
services from multiple providers will progressively be
transferred , allowing to focus on business.
18. Infrastructure
International and domestic
Managed LAN
Cabling
Network support,
Vendor management
Service management.
Infrastructure Management is built on three differentiators:
Customized pricing models
Simplified operations
Facilitated access to innovation
Any product or service from Communications & Infrastructure Solutions portfolio can
be offered as a component of this tailored solution. When the solution involves
services that are not in the portfolio, will work with to identify the best third-party
suppliers to ensure a fully integrated solution. also be able to access leading products
through with specific suppliers.
19. Passenger Operation
New technologies and lifestyle changes make
customer service requirements more and more
sophisticated.
Airlines must constantly re-evaluate strategies and
be prepared to evolve.
Passenger allows to reduce costs, improve
profitability and simplify while grow and adapt.
Passenger is part of Horizon, integrated solutions
portfolio of products and services for passenger and
distribution.
20.
21. Passenger Operation
a sustainable Passenger solution for more than 30 years.
As a neutral provider focused on the airlines’ interests, and
believe customer services should be delivered in a scalable, future-
proof and cost-effective manner. This enables to achieve goals while
controlling costs.
Passenger reduces costs and increases business value. It enables y
to adapt in a constantly changing environment with new processes
and applications – from inventory and reservations to ticketing and
departure control.
Passenger is a comprehensive and feature-rich suite of core
services. These services support a broad range of requirements and
operational models.
Passenger is used by more than 150 airlines, alliances and ground
handlers worldwide, processing more than 120 million passengers
annually.
22. Passenger Operation
Deliver the autonomy customers want through:
Online booking
Self-service check-in and boarding
Streamlined baggage handling facilities
Passenger Processing is a flexible solution to
facilitate passenger operations, while also serving as
a common platform between all stakeholders across
the industry.
25. Passenger Operation
Experience to deliver applications, hardware and
services needed to allow passenger autonomy in a
multi-channel world. unique portfolio of products
and services help transform passenger processing
practices in the following areas:
Check-in processes
Baggage collection processes
Boarding processes
Compliance with passenger transportation security
Transfer processes
Arrival and post-flight processes
Passenger information and notification
27. TRANSPOTATION SECURITY
Unrivalled experience in the air transport
industry and know-how in the use of
advanced applications help airlines manage
all processes of flight operations. provide end-
to-end connections, integrated applications
and act as a central communications hub for
the global air transport industry ecosystem.
