1. Andrew Edwards
370 Sturt Road
Farnham
Surrey
GU9 0EP
Mobile: 0793 4675885
Email: edwardsa26@sky.com
Profile:
A friendly and experienced customer service retail assistant. hard working, reliable team player who enjoys
providing a first class service to all customers. Used to taking responsibility for all aspects of the daily running for
the store as we would cover other sections at a moments notice to enable our store to be efficient and customer
focused at all times.
Skills
- Able to work on own initiative and with little direct support
- Taking personal responsibility for meeting daily objectives
- Proven record of high customer satisfaction and repeat custom
- Good customer service skills with a polite and respectful manner, gained through
working in a customer focused environment
- IT Literate. Proficient at using Microsoft Word, internet and email
Employment History:
Retail Assistant/Order Picker Argos, Farnborough 1997 to 2013
Working for Argos required the ability to adapt to all the jobs and to take on considerable responsibility, including
serving customers, processing sales, maintaining displays and cash handling.
• Flexible and responsive, coming in to work at short notice when
required.
• Demonstrated a trustworthy attitude and attention to security, working
with large sums of money and within a regulated environment
• Dealt with difficult situations using a calm and cool attitude to diffuse
aggression and resolve conflict
• Excellent customer service skills, adopting a friendly and polite attitude
to all customers.
Education And Training:
2015 Attending Shaw Trust
2014 Poundland Training Guildford General Retail Training
2014 Basingstoke College of Technology Aldershot Food Hygiene
1997 to 2013 Argos Intranet Health & Safety, Customer Service
1995 Farnborough College of Technology Aldershot IT BTEC L2
1992 Farnborough College of Technology Aldershot Word processing CLAIT L1
Additional Information:
1995Volunteering on the Basingstoke Canal
References available on request.