1. Curriculum Vitae
Name MATTHEW THOMAS HOLMES
Address 30 Press Lane, Norwich, Norfolk, NR3 2JY Email: Matth1372@aol.com
Telephone: H: 01603 469 845 M: 07486 010 924
Education Eaton (City Of Norwich) School City College Norwich
Norwich I-Tech Brevard Community College
Personal Summary
Hard working consciences highly motivated individual with a strong work ethic. Good communication skills and am able to
work well both as an individual and as part of a team. High learning agility and welcome the opportunity to learn new
skills. Work well to deadlines and always strive to exceed the expectations of customers, colleagues and employers.
Professional Summary
• Management/supervision • Account Control • Proven sales ability
• Staff development & training • Clerical Support • Customer Relations
• Knowledge of Internet
Configuration Protocols
• Strong team player • Time Management
• Inventory control • Working in fast paced
environment• Account building &
organisation
• Ability to meet deadlines
• Product presentation, design
and installation
• Electrical installation & repair
• Cat53 & Wireless networking • Low voltage electrical systems
Employment
Jun 2015 – Nov 2015 Class C Driver – Porter
Sub-contracted multi-drop work through SCS, DFS, Furniture Village, T.N.T and Fed-Ex.
Offering the delivery of packages and furniture throughout East Anglia.
Feb 2014 - Dec 2015 Operator – Hangover doctor Norwich
https://www.facebook.com/Hangoverdoctornorwich/?ref=hl
Dealing with ordering and delivering food based on trust order system, taking
Orders from places like McDonalds, Nando’s burger king and places that don’t deliver
Locally, charging a service fee starting from £5,upward working on a Part-time bases.
Jan 2013 – Dec 2015 Handyman (Self Employed) Norwichhandyman.co.uk
Offered my services as a handyman; Rendering damaged brickwork. Tile fitting and
repairs, kitchen and bathroom installs, gardening, lighting solutions, painting and
repairing damaged interior walls, also offered advice and part sourcing.
Feb 2013 – Jan 2014 Customer Support Adviser – Sense Home working Specialist
Received logistical Calls pertaining to Argos deliveries including scheduling, chasing
Orders, resolving delivery issues, part replacement, add-on’s to orders, alternate goods
exchange, actively listening and responding to customer’s questions in reference to
Argos’ products and services.
September 2012 Returned back to England after living in USA
Aug 2010 – Aug 2012 Electrician – SRC Construction (self employed)
Rewiring and wiring, installing electrical systems into new builds and re-models. This
included replacing old wiring and running new wiring for receptacles, lighting, fire and
burglar alarms, home theatre, distributed audio, central vacuum, intercom, custom
distributed video, CCTV, home automation and access control systems.
Jan 2009 – July 2012 Administrator – Gold Mine of Merritt Island
Account management, sales, organising loans, maintaining the computers. Dealing with
Customers face to face at what can be a stressful and emotional time for them. Acting
Professionally and following company procedures and policies.

2. Aug 2005 – July 2010 Frontline Protection – US Integrators
Prospected, proposed, designed, Installed, and maintained, electrical systems, keeping
with local laws and guidelines, on commercial and residential projects including new
Construction, retrofits, rebuilds, and general maintenance. This included replacing old
wiring and running new wiring for receptacles, lighting, fire and burglar alarms, home
theatre, distributed audio, central vacuum, intercom, custom distributed video, CCTV,
Home automation and access control systems. Maintained Company issued vehicle,
keeping it well stocked and organized, maintained customer relations, responsible for
after hour service call backs, counselling, trouble shooting and appointment setting.
July 2003 – Aug 2005 Asst. Manager promoted to Manager - Buddy’s Home
Furnishings
Managed the day-to-day duties of a maintaining and growing retail locations in the Rental
purchase and secured loan Industries, with an average staff of 4-6 employees, handling
30k to 50k in business pcm. Tasks included: Employee & customer relations, training,
scheduling, account control, goal setting, promotional activities, brand marketing, analyzing
and managing location budget, Inventory control, designing & setting up store displays,
Income control, employee delegation, customer service, pricing, customer counselling and
the heading of regular meetings and one-on-one sessions.
Sept 2002 – July 2004 Server/Bartender/Asst. Manager – Olive Garden
Assisted guests with food and beverage choices, in fast paced environments Offering
these guests a professional well educated choice in, authentic, made fresh daily, Italian
dining and wine Selections, offering exceptional customer service and a friendly attitude.
Maintained bar area, stock control, ordering, food and beverage sales, relationship
building, provided assistance in kitchen when necessary, kept area and self well
organized and tidy. Directed bar backs and cocktail waitresses, maintained vendor
relations, scheduling, sales tracking, pricing and money management.
Dec 2001 – Sept 2002 Server/Supervisor – Carrabas
Dec 1999 – Dec 2001 Bartender – Sterling Casino
Apr 1998 – Dec 1999 Service writer- Merritt Island Honda
Apr 1997 – Jun 1999 Manager - Value Pawn
Jun 1995 – Apr 1997 Manager - Rent-A-Centre
Qualifications and Training Courses
6 x GCSE’s Grade A – C NVQ Electrical Repair and Servicing Passed
NVQ Business Admin Passed NVQ Information Technology Passed
Management Training – 7 Habits of Highly
Successful People
2-week
management
training
Course
CCTV & Alarm Installation Work
based
training
Audio and Video Integration
Home Automation System Training On-going,
events and
venues
BTEC Foundation Programme in Video
Producing
Numerous Sales and Management
Training Courses
Brevard Community College IT and
business systems
Ongoing with
work
experience
Other Experience and Information
I am computer literate, and have working knowledge of Microsoft Office 2003, 2007, 2010, MS Office (Word, Excel,
Access, Publishers, Outlook), HTML & CSS, CTI, VOiP, IVR, Internet.
I have done training workshops on market trading and long term investments completing a 1 week class, Internet
marketing techniques, have a couple of blogs and do some affiliate marketing, through Clickbank.com, Amazon and eBay.
I have been awarded for sales promotions, productivity and innovation. I am willing to gain further knowledge through
training and courses. On going temp work through OSR; Temp Agency.

3. I am Competent at producing clear written communications and using my initiative. Experienced in dealing with people
from all walks of life, am able to cope with many difficult and stressful situations. I have excellent time management skills.
I am capable of working on my own or as part of a team with proven management skills. Flexible and adaptable to
changing work loads and business requirements.
Full Class 2 UK / International driving license, with digital-taco card.
Interests
I have a wide range of interests including reading, learning new things, spending time with my family and friends, walking,
music, volunteering, political awareness member of debate and five-a-side football team during college, being outdoors,
nature, Photography, child welfare, Animal rights, exercise, cooking, writing and art, media Social marketing, Affiliate
marketing, socializing and quiet times.
Internet Ref:
These are all site attached to myself.
LinkedIn:
www.linkedin.com/profile/view?id=AAIAAAFWfnABmbJ7WktZheE0LklMbuc4h-WUcnQ&trk=nav_responsive_tab_profile
Internet
www.facebook.com/Norwichhandyman
www.facebook.com/thehangoverdoctornorwich
https://www.facebook.com/OldBrittishInns/?ref=hl
References
Available on request