Lynne Lane has over 40 years of experience in printing, bindery, and customer service roles. She has strong attention to detail and problem-solving skills. Her qualifications include Level 2 in Food Hygiene and Health and Safety. Recent roles include customer service at a butcher and personal shopper at Tesco, where she prioritized customers. For over 40 years at Edward Thompson Ltd, she gained experience in various departments like printing, quality checking, bindery, and print finishing.

1. Lynne Lane
5 Kingston Terrace, Sunderland
Home: 0191 5659681 Mobile: 07794 594902
Email: lynneandbobbyl@gmail.com
KEY SKILLS AND QUALITIES
Throughout my working life I have always proved myself to be dedicated to any given task, trustworthy and conscience
being willing to work extra hours whenever required. I am a very friendly and personable individual and I work well with
my colleagues in a team as well as being able to plan my own workload and operate alone. I take great pride in my work
and like to do the task set to the best of my ability. Most recently I have achieved my Level Two in Food Hygiene and
gained an Entry 3 in Online Basics.
My Key Skills are as follows:
• Great eye for detail
• Work extremely well with numbers and figures
• Organised and methodical
• Able to problem solve and think on my feet quickly
• Need little instruction to be able to complete a task
• Proactive and always like to keep busy
Education and Training
Sunderland North Family Zone June 2014 – Current
Level Two In ITQ
City and Guilds in Functional Maths Level 3
Level 2 in Food Hygiene
Level 2 in Health and Safety
Entry Level 3 in Online Basic
WORK HISTORY
Customer service/ Counter Assistant Oct 2014 to Dec 2014
Dicksons Butchers
Sunderland
My Job role involved my general duties which included, serving customers, cleaning, packing shelves, packing orders,
preparing sandwiches, ect.
Customer Assistant (Personal Shopper) Sept 2014 to Oct 2014
Tesco
Sunderland
My job role was always put the customer first and consider them in everything I do and, get to know your customers and
serve them with pride. Help to ensure products and services are available for customers at all times. Handle all products
with care to maintain quality and ensure they reach the customer in the best condition. Keep the shop floor and back
areas clean and tidy at all times. Using the training you receive, follow department routines and processes. Follow all
company policies and adhere to Health and Safety routines.
Bindery / Machine Operator / Print Finisher Jan 1971 to Mar 2014
Edward Thompson ltd
Sunderland
I started Edward Thompson as a trainee machine operator and quickly picked up the role operating my own machine after
a month of training. During my dedicated 43 years to the company I have worked in many departments and had many
different responsibilities listed below. During my time within Edward Thompson I have proved to be dedicated, trustworthy
hard working and very flexible. I take pride in my work and have developed a great eye for detail meaning I am able to
detect crucial errors. My experience and expertise have meant I was often called upon to work on difficult orders and also
to train new staff.

2. • Platen Operator -responsible for setting up and general up keep and maintenance of the machine. Proof checking my
own print work and printing the orders of Raffle Tickets, Bingo Flyers, Invitations, and Envelopes amongst many other
printed products to tight deadlines.
• Quality Checker – responsibilities included checking other peoples work to detect errors in numbering sequences in
particular.
• Bindery – working on the Sulby Binder I was responsible for setting up the machine for different jobs, operation of the
machine on a day to day basis and minor mechanical adjustments.
• Print Finisher – Responsible for the collating and packing of various printed and promotional material from Large Format
Displays to high value Scratchcard products and security vouchers. I was also responsible for the collation and packing of
large national promotions for our biggest customer to over 180 outlets ensuring each site had their allocated delivery.
• Other Print Finishing Processes – adhoc responsibility for laminating small run orders using the Matrix Laminator, set
up, running and troubleshooting on the Horizon Folder, set up and operation of the Kanza Gluer
REFERENCES
Available upon request.