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Checking the Logic of Each Step
Communication Confirmation Table: Step 9 Planning Matrix
Key Questions
1. What needs to be accomplished to achieve the
goal?
2. Who needs to be reached and motivated in order
to accomplish that?
3. What messages need to be sent to those publics
to motivate them through self-interest appeals?
4. How can the messages be sent so our publics will
receive them and act upon them?
answered thus far
Comm. Confirmation Table
• Shows your logic in answering those 4 questions
• Is a visual summary of your logic organized by public
• Helps confirm that the plan flows logically & that all
elements of the matrix are aligned
• Helps identify errors in logic that need to be
addressed before implementation
Key Public Self-Interest Messages Objectives Strategies Tactics
Communication Confirmation Table
Public #1
Public #2
Public #3
Message 1
Message 2
Message 3
etc.
Obj. 1
Obj. 2 etc.
for public 1
Str. 1
Str. 2 etc.
for each
public
Tac. 1
Tac. 2 etc.
for each
strategy
List of
appeals for
public 1
Look at the CCT & ask:
• Does the tactic support the strategy?
• Does the strategy help achieve the objective?
• Does the message appeal to the public’s self-interests?
For each entry, ask the following questions:

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CCT

  • 1. Checking the Logic of Each Step Communication Confirmation Table: Step 9 Planning Matrix
  • 2. Key Questions 1. What needs to be accomplished to achieve the goal? 2. Who needs to be reached and motivated in order to accomplish that? 3. What messages need to be sent to those publics to motivate them through self-interest appeals? 4. How can the messages be sent so our publics will receive them and act upon them? answered thus far
  • 3. Comm. Confirmation Table • Shows your logic in answering those 4 questions • Is a visual summary of your logic organized by public • Helps confirm that the plan flows logically & that all elements of the matrix are aligned • Helps identify errors in logic that need to be addressed before implementation
  • 4. Key Public Self-Interest Messages Objectives Strategies Tactics Communication Confirmation Table Public #1 Public #2 Public #3 Message 1 Message 2 Message 3 etc. Obj. 1 Obj. 2 etc. for public 1 Str. 1 Str. 2 etc. for each public Tac. 1 Tac. 2 etc. for each strategy List of appeals for public 1
  • 5. Look at the CCT & ask: • Does the tactic support the strategy? • Does the strategy help achieve the objective? • Does the message appeal to the public’s self-interests? For each entry, ask the following questions: