Ali Al-Jubouri is currently a Network Administrator at the Orange County Fire Authority in Irvine, CA. He has over 6 years of experience in IT including roles as a Test Technician at Hewlett Packard and a Customer Service Engineer. He holds CompTIA A+ and PC/Hardware-Software Support certifications and is working towards his Cisco CCNA certification.

1. ALI AL-JUBOURI
1532 CRESTED BIRD, IRVINE, CA 92620
714-759-7692 ▪ ali.aljubouri1983@gmail.com
Objectives
CompTIA A+ Certifications offered me a strong academic background in IT combined with
excellent experience as an IT Technician.
Experience
Network Administrator ▪ Apr 2014 – current
Orange County Fire Authority ▪ Irvine, CA
 Provide desktop support for 911 dispatch team and OCFA headquarters.
 Deploy and configure windows XP image for more than 200 mobile devices.
 Configure and deploy Cisco LWAPs for fire stations.
 Backup data; upgrade windows XP to windows 7.
 Support ESX 5.5 consisting of 9 hosts and 120 virtual servers.
 Deployed and configured over 70 network printers to all Orange County Fire Stations.
 Telco admin for OCFA headquarters and fire stations.
 Add moves and changes for ExchangeCAS 2010 environment.
Test Technician ▪ July 2012 – Jan. 2014
Hewlett Packard ▪ Houston, TX
 Setup and configure servers, create domain accounts and apply permissions.
 Worked with HP engineers to create custom server configurations for clients.
 Troubleshoot network connectivity issues.
 Install and image windows operating systems using Altiris.
 Set up Linux Red Hat clustering.
 Applied various RAID configurations for HP servers.
 Ran hardware diagnostics on HP Proliant G series servers.
 Completed firmware upgrades for HP series switches.
Customer Service Engineer ▪ Feb. 2011 – July 2012
Rapid Response Services ▪ Cypress, CA
 Troubleshoot hardware and software issues.
 Deploy and configure enterprise printers and plotters.
 Provided remote phone support.
 Provided desktop support for internal clients in a Windows 7 environment.
 Supported Microsoft Office 2007.

2. ali al-jubouri Page 2
Skills
 Consistently recognized for technical troubleshooting skills used to rapidly and cost- effectively
resolves challenging technical issues.
 Quickly learn and master new technology; equally successful in both team and self- directed
settings; and proficient in a range of computer hardware and software systems, tools and
testing methodologies.
 Good knowledge of all HP servers and switches.
Education
University of Technology
June 2006 ▪ Bachelor degree in material science
 PC/ Hardware- Software Support Certification.
 A+ CompTIA Certified ID COMP001020434600.
 Cisco networking CCNA (in process).