Day 1 of the SLN SOLSummit 2010. February 23, 2010. Carey Hatch's presentation on footprints, knowledgebase, confluence, website, catalog, etc. http://slnsolsummit2010.edublogs.org

1. SUNY Learning Network
SUNY Online Summit Update
February 23, 2010

2. SLN – Budget/Staffing
• Probable 10.4% budget decrease
• We believe we can weather this for two years without
significantly impacting services
• Currently searching for:
◆ Education Team – 1 Senior Instructional Designer. That will still leave
us one down from 2009 levels.
◆ Applications Team – 1 Programmer Analyst.

3. SLN – Service Level Agreements
• Agreements for July 2010 to June 2012
◆ Applications and Hosting
- Options A-C
◆ Enduser Helpdesk
◆ Marketing
- SUNY-wide (open to all at no charge)
- Standard
- Premium
◆ Education
- SUNY-wide (open to all at no charge)
- Campus Online/Distance Learning Services (targeting IDs)
- Online Faculty Services (targeting faculty)

4. SLN – Services Site
• Primary utility for:
◆ SLN produced documentation and procedures
◆ Research publications (e.g. Eduventures)
◆ Calendar of Activities
◆ Helpdesk knowledgebase

5. SLN – Hosting Services
• We saw significant growth from fall 2009 to spring 2010
◆ Fall 6619 concurrent connections
◆ Spring 7962 concurrent connections
• The environment currently consists of
◆ 101 webnodes
◆ 4 file servers
◆ 4 database servers
• BC/DR is scheduled to be in place by July 1, 2010

6. SLN – BB Services Engagement
• Campus site visits have taken place
• Draft of online survey has been completed
• Benchmarking testing is underway
• Knowledge transfer to replicate the tests is scheduled.

7. SLN – BB discussions
• Strategic Partner
• Contracts
• Looking for ways to engage the Blackboard community –
discussions at CIT

8. SLN – Doodle Analysis of BB
Alternatives
• Membership
◆ Greg Ketchum (Oswego),
◆ Pam Mahars Young (Upstate)
◆ Ryan McCabe (FLCC)
◆ Ken Charak (ESC)
◆ Lisa Dubuc (NCC)
◆ Tony Defranco (TC3)
◆ Clark Shah Nelson (Delhi)
• Status – at least one call
• CIOs may also be doing something

9. SLN – Elluminate licenses for
Education participants
• Moderator licenses – two per campus
◆ Moderators must stay in room while meeting is in session
◆ Maximum room capacity is 100 users
• Timeframe
◆ Elluminate access within the next two months
◆ Integration with ANGEL by October if it proves to be possible and
worthwhile
• Ongoing negotiations with Elluminate for University-wide
license

10. SLN – Elluminate licenses for
Education participants
• Roles
◆ CPD provides tutorials, management of named moderator accounts
◆ ITEC provides hosting services
◆ SLN will provide ANGEL integration and support (October 2010)
◆ Elluminate provides application support
◆ Campuses – participate in appropriate training, first line support for
campus
• SUNY specific information will be in SLN Services site

11. SLN – Evolving Organizations
and Services
• Organizational alignment of SLN, CPD, OLIS
• Investigating new services
◆ Course Redesign – very early (CPD/SLN)
◆ DL Program review – very early (CPD/SLN)
◆ Streaming/Content Management – very early SLN
• Looking at strategic as well as operational services

12. Slide from BB
Project and Change Management
12

13. SLN – Governance
• SLN Advisory Board
◆ Looking to fill approximately 50% of seats with new participants
◆ Standing Committees will also see turnover
◆ We need to be more aggressive in our meeting schedule and getting
information out to the community
◆ We need to do a better job of utilizing our Standing Committees
• SLN Services Site will include minutes and other
materials

14. Chancellor’s Strategic Planning
• Wrapping up – two more Conversations
• Alexandra Pickett is participating on a
workgroup for Innovative Teaching and
Learning
• Doodle suggestions??

15. Discussion